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Reviews of Sky Villa Boutique Hotel by Raw Africa Collection

5 out of 5
Sky Villa Boutique Hotel by Raw Africa Collection
27 Baron's View Estate, Plettenberg Bay, Western Cape

Reviews

9.6

Exceptional

Rating 10 - Excellent. 68 out of 83 reviews" "
Rating 8 - Good. 11 out of 83 reviews" "
Rating 6 - Okay. 3 out of 83 reviews" "
Rating 4 - Poor. 0 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time in Plettenberg Bay
Fab hotel in an amazing location 😍
Stayed 3 nights in Feb 2024
Response from Lauren Haupt on 12 Feb,2024
Dear Valued GuestThank you for staying at The Sky Villa Boutique Hotel and taking the time to review our establishment.Your positve feedback is appreciated and taken to heart.We hope to welcome you back.Kind RegardsThe Sky Villa Team

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Oct 2023
Response from Lauren Haupt on 3 Nov,2023
Dear BerniceThank you for staying at the Sky Villa Boutique Hotel and taking the time to review our establishment.Your positive feedback is appreciated and taken to heart.We hope to welcome you back again!Kind regardsThe Sky Villa Team

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
This hotel is beautifully designed and maintained. The dinning room has wonderful views over the bay. The quality of the food and its presentation are outstanding.
Stayed 1 night in Sep 2023
Response from Lauren Haupt on 29 Sept,2023
Dear AnthonyThank you for staying at The Sky Villa Boutique Hotel.Your positive feedback is appreciated and taken to heart.We hope to welcome you back again

6/10 Okay

Anna

Liked: Cleanliness
Disappointed
Great potential but disappointing. At check in, we were brought to 4 different rooms - one of which was occupied, before being brought to the correct room. This was okay and we were given a bottle of wine as an apology and offered welcome drinks in our room. The drinks did not arrive, we had to go downstairs after waiting for an hour. The room was lovely and we had been left chocolates however it was noisy - I think there may have been some sort of machine directly under our room? Sounded like a washing machine. Dinner was on the pricier side but nice and service at dinner good. Breakfast service wasn’t great, we were directed to a table then had to ask for a menu and coffee after 10 minutes of waiting. Our order was taken and then was wrong when it arrived. We were not asked how our stay was at check out. We still had a lovely time but compared to some of the other fantastic hotels we have stayed in along the garden route, this one was disappointing.
Stayed 1 night in Sep 2023
Response from Lauren Haupt on 3 Oct,2023
Good Day Anna Thank you for staying at the Sky Villa Boutique Hotel and taking the time to review our establishment. Your feedback on your stay is unfortunate as this is not the standard of service we want to offer our guests. We would like to apologize for the inconvenience received and the disappointing service you experienced. Your concerns have been addressed with staff by Management and hope we can welcome you back to enjoy a much better experience with us.Yours in hospitality,Sky Villa Team

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great!!
Stayed 1 night in Sep 2023
Response from Lauren Haupt on 12 Sept,2023
Dear BethanyThank you for staying at the Sky Villa Boutique Hotel and taking the time to review our establishment.We hope to welcome you back again soon!Kind RegardsThe Sky Villa Team

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Lauren Haupt on 29 Aug,2023
Good Day LeeanneThank you for staying at the Sky Villa Boutique Hotel and taking the time to review our establishment.Your positive feedback is appreciated and we hope to welcome you back again.Kind RegardsThe Sky Team

10/10 Excellent

Sangeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and great location. Highly recommended
Stayed 4 nights in Jul 2023
Response from Lauren Haupt on 25 Jul,2023
Good day Thank you for staying at the Sky Villa Boutique Hotel and taking the time to review our establishment.Your positive comments are appreciated and taken to heart.We hope to welcome you back in the nedar future.Kind RegardsThe Sky Villa Team

8/10 Good

Phrosne

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2021
Response from Sky Villa Team on 23 Dec,2021
Good day Phrosne, Thank you for taking time to give us a review. Kindest regards,

10/10 Excellent

Kirtesh

Stayed 2 nights in Dec 2021
Response from \Sky villa team on 23 Dec,2021
Good day kirtesh, Thank you for giving us such a beautiful review. hoping that you will come visit us again. kindest Regards

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC stay
WOW WOW WOW! What a GORGEOUS property! The view of Plettenberg Bay from our room and the pool area cannot be matched. The hotel is unique and special and the service was fantastic from all staff. Warm, friendly greetings from every single person we met, and no request was too much. The food was delicious, the bed was comfortable , the room was gorgeous. A MUST stay if going to Plett.
Stayed 1 night in Sep 2021

10/10 Excellent

brian

Stayed 1 night in Aug 2021

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the hill top with amazing views.
The hotel was lovely, had previously been for a wedding but hadn’t stayed the night. We have lovely large room with a large outdoor terrace. The view over Lookout Beach from the dinning area and up the river are beautiful. Had the calamari and chicken burger for dinner and they were good.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent location. Staff were pleasant and courteous. We came to the restaurant before it was officially open for breakfast, but it was not a problem and we ordered and were served efficiently.
Stayed 1 night in Apr 2021
Response from Sky Villa on 13 Apr,2021
good day, Thank you for giving us a lovely review and we are happy that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from Sky Villa on 13 Apr,2021
Good day, Thank you for taking time to give us a review. hope to see you again in our hotel.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with friendly, helpful staff
Stayed 2 nights in Jan 2021
Response from Sky Villa on 1 Feb,2021
Dear Deborah, Thank you for taking time to give us such a lovely review and we are glad to know that our staff were able to assist during your stay. Kind Regards, Sky Villa team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, beautiful property and the view is truly epic. Recommended!
Stayed 2 nights in Jan 2021
Response from Sky Villa on 24 Jan,2021
Dear Anonymous, Thank you for taking time to give us a review and we are glad that you enjoyed your stay with us. Regards, Sky Villa Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A pleasant property
A nice stay with good facilities. Front of house staff were very pleasant but waiting staff were quite rude at times. Food was not 5 star, more average to good. Everything else was fine and if you want a more pleasurable stay simply book into other significantly better restaurants in the area.
Stayed 2 nights in Dec 2020
Response from Sky Villa on 24 Jan,2021
Dear Anonymous, Thank you for giving us such a lovely review. We do apologize about the the staff that was rude to you during your stay and the food which was not up to standard, we have taken your review into consideration as we value our guests feedback. Kind Regards, Sky Villa Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views!
We had an incredible stay at Sky Villa. The views are unbelievable and the pool/bar area along with the restaurant are phenomenal. Gorgeous blue pool and great gardens. The rooms are clean and perfectly located with views from the balcony. Service was good. Overall a fantastic stay. Will be back.
Stayed 1 night in Dec 2020
Response from Sky Villa on 21 Dec,2020
Dear Anonymous, Thank you for such a lovely review and we are glad that you had a fantastic time in our hotel. We definitely cannot wait to welcome you back.. Kindest Regards, Sky Villa Team

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Sky Villa on 9 Nov,2020
Dear Joseph, Thank you for giving us such a good review. kind Regards, Sky villa team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
SMALL TOWN GLORY
The internet does NOT do this place justice. 😍 It’s by far one of the best places with an AMAZING VIEWS on the Garden Route. I must say the breakfast was under whelming, they didn’t have muesli and the juice quality was not so great. Upon check-out payment had not been allocated and this was a bit annoying as payments usually come through IMMEDIATELY when booking through the app.
Stayed 1 night in Aug 2020

10/10 Excellent

Ilze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa of Dreams
This was our first time at Sky Villa - but certainly not our last. From the moment we arrived we felt special - all the staff go out of their way to go the extra mile, the actual hotel is pristine, the room is spacious and comfortable and the views are to die for! The finer details were certainly noticed and the general atmosphere makes you want to stay there and never leave - despite all the other surrounding attractions. We cannot wait to return soon!
Stayed 1 night in Aug 2020

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful property, lovely staff, great views. BUT, management needs to train the staff who, with the best will in the world, can't be expected to know the expectations of people paying hundreds of dollars per night for a room in a generally low-cost area. It should have been wonderful, and it wasn't, by far.
Stayed 2 nights in Nov 2019

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service
Sky villa has breath taking views, had so much fun staying there. The stuff was always on our service, they pay attention to finer details everything was just top notch.
Stayed 4 nights in Sep 2019
Response from Sky Villa on 23 Oct,2019
Good day Emmanuel, thank you very much for taking the time to leave us this all inspiring review. We are very pleased to hear that you enjoyed your stay with us, just as we enjoyed having you as a guest in our establishment. Do enjoy the rest of your stay in our beautiful South Africa. Looking forward to having you stay with us again in the near future. Kind regards, The Sky Villa Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay at Plettenberg
We enjoyed every second of our stay. The hotel itself could be an art gallery. The staff were professional and very friendly. We had Stunning views from our room. The room was clean with a comfortable bed. They even have a Nespresso coffee machine in the rooms also the WiFi was the best. The food (breakfast and dinner) was excellent which was completed by the beautiful view of the ocean from the restaurant. We tried lots of accommodation in South Africa and this one was the best.
Stayed 1 night in Sep 2019
Response from Sky Villa on 23 Oct,2019
Dear Anonymous, thank you very much for taking the time to write us this all inspiring review. Our Team understands how important guest service is to us, and it is truly reflecting in a very positive manner...reading your review. Do enjoy the rest of your stay in our beautiful South Africa as we looking forward to having you with us again in the near future. Kind regards, The Sky Villa Team.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wow, one of the best hotels I have ever stayed in. Location is unbelievable, with a view that is second to none - Let is a wonderfully scenic place, this hotel does it proud
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in Plett - feels very peaceful and of course exceptional views of the whole of Plett. Highly recommend staying at this hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Designer boutique hotel
Amazing contemporary designer boutique hotel with only 14 rooms. Attentive service made us feel very special. Nice pool area and views over the bay
Stayed 2 nights in Feb 2019
Response from Sky Villa on 18 Feb,2019
good day Mark, Thank you for such a lovely review. I am glad that you recieved a very good service. Regards, Sky Villa Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful design and attention to detail make everything about this place wonderful. But without doubt the best feature is the staff. So friendly and helpful they really make you feel at home. The rooms are all you could want for and the views are spectacular. Loved it to bits.
Stayed 2 nights in Feb 2019
Response from Sky Villa on 14 Feb,2019
Good day, Thank you for such a lovely review , it is immensely apprecaited. We are glad that you had a nice time in our hotel. Regards, Sky Villa Team

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place. Will be back and would definitely recommend
Stayed 1 night in Feb 2019

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really good hotel.
A beautiful place. Excellent rooms, good view and nice restaurant.
Stayed 1 night in Feb 2019
Response from Sky Villa on 12 Feb,2019
Good day Gerald, Thank you for taking time to give us such a lovely review. We are hoping to see you again. Regards, Sky Villa team

10/10 Excellent

Rehandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and staff
Amazing friendly staff! Rooms are beautiful and spacious Views - gorgeous
Stayed 1 night in Dec 2018
Response from Sky Team on 15 Jan,2019
Thank you very much. It was a pleasure having you over, and hope its not the last time we meet . Till we meet again.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless. Highly recommended.
This was a really nice surprise on our trip of the garden route, welcoming staff that couldn’t do enough for us, clean decent size rooms and amazing views for a sundowner. Great location with access to loads of sights and activities etc. Would definitely recommend.
Stayed 2 nights in Nov 2018
Response from Sky Villa Front Office Team on 3 Dec,2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from SkyTeam on 15 Jan,2019
Thank you very much. We really appreciate your feedback.

10/10 Excellent

Nihar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night was less
Stayed 1 night in Nov 2018

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hill top hotel over looking the bay
Amazing boutique hotel with gorgeous views and wonderful staff. Comfortable room with AC, spacious bathroom with a view and a private balcony with ocean views. The bed was perfect for both my wife and I. The staff made sure we had everything we needed.
Stayed 3 nights in Oct 2018
Response from Sky Villa on 3 Nov,2018
Good day Chad, Thank you for taking time to give us such a lovely review. We are very glad that we were able to make your stay with us a memorable one. Kindest Regards, Sky Villa Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, fantastic view over the bay, very good,
Excell not staff; fabulous room and en suite. Setting is brilliant, out of town with a view over the whole bay; try to get room with full. Jew; restaurant also very pleasing; very enjoyable stay.
Stayed 1 night in Oct 2018
Response from Sky Villa on 18 Oct,2018
Good evening, Your lovely review is immensely appreciated and we are hoping to welcome you again in our establishment. We are glad that you have enjoyed your stay with us. Kindest Regards, Sky Villa Team

6/10 Okay

Andrew, Aberdeen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
So much potential but so disappointing
The hotel was lovely. The service was horrendous and with the exception of one waiter the staff were clueless. On our first night we went to the restaurant for dinner. It wasn’t late and they told us they’d run out of bread for appetiser, 2 couples came in after is and were given bread. The waitress told me they had no local gin and she couldn’t remember what international gin they had. I asked her for a menu and they did have local gin. We had to order or 4th choice wine. The food tasted bland. Every morning the breakfast service was so so slow.l and took on average 80mins each morning. The staff ignored customers. On one morning our waitress disappeared for 10 mins to get a note pad to write down our 1 hot food order. We went back again for dinner a few nights later to give it a 2nd chance. I was recommended the beef short rib. It arrived and was cold in the middle, the fat was solid and cold but had been cooked. I asked the waiter what was going on and he told me it was cooked in the morning and reheated. I was really disappointed that this was the case given the amount of great food and service in the area. We did get our meal for free though as the waiter called the manager and explained our complaint. This place is a lovely hotel but is so far off being ready to provide the experience and service the location and building deserves. Food and service levels along the garden route are fantastic and we were so disappointed that this place let the area down.
Stayed 3 nights in Oct 2018
Response from Sky Villa on 26 Oct,2018
Dear Andrew, We are sorry to hear of your less than satisfactory experience with Sky Villa Boutique Hotel and hope that you will accept our sincerest apologies. Being know for our good service it came as a surprise and would like to make things right, at Sky Villa it is important to us that our guests are more than satisfied and we would like the opportunity to resolve this issue, please let us know how. We at Sky Villa value our guest opinions and would like to thank you for bringing this to our attention!! Your Sincerely, Sky Villa Team

10/10 Excellent

liz, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only a stopover
Lovely friendly staff, great service. Only a stopover so can’t comment on facilities. Pool looked nice though. Fab wine cellar.
Stayed 1 night in Sep 2018
Response from Sky Villa on 18 Oct,2018
Good day Liz, thank you for giving us such a lovely review and it is immensely appreciated. We are glad that you have decided to come stay with us. Regards

10/10 Excellent

darren, lincolnshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sky Villa overnight stop
Wish we were staying longer!!! Stunning hotel in a stunning location. Staff were fantastic. Sad I only booked 1 night while following the garden route to Capetown
Stayed 1 night in Sep 2018
Response from Sky Villa Team on 18 Oct,2018
Good afternoon Darren, Thank you for such a lovely review about our establishment and we hope to see you again in future!! Kindest Regards, Sky Villa Team

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
This one's easy to review as a perfect 5/5 since I couldn't fault my stay in an ocean view room. A welcome tray of cheeses, biscuits, fruit and nuts was laid out but my eyes were already drawn to the view of the bay. The balcony was almost as big as the room and was furnished with parasol, lounger, chairs and table. It was honestly tempting just to call room service and not move. The public areas of the hotel were well worth checking out, though. By day it was easy to appreciate the colourful and well tended gardens, by night the pool deck area was attractively lit and the fairy lights in the trees outside reception looked great. The bar looked (and actually was) very welcoming, and the restaurant staff served up a delicious dinner in an attentive and good humoured way. Literally the only false step during my stay was at check in when I was told my room wasn't completely paid for. This was of course an easily checked mistake. I would/will stay here again and recommend the Sky Villa Boutique Hotel without any hesitation.
Stayed 1 night in Jul 2018

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic setting , personalized service at a reasonable price.
Stayed 3 nights in May 2018

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful new boutique hotel with very cute rooms, really enjoyed my stay.
Stayed 1 night in May 2018

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
The stay was amazing! The staff friendly and the treats delicious! We definitely need to go back! The pics on Hotels.com does not do the hotel and views justice!
Response from Paul D on 2 May,2018
Good day Nicole, thank you very much for taking the time to leave us an amazing review. We definitely cannot wait for your next booking. P.S. If you managed to take any photos during your recent stay, kindly don't forget to post such. Regards Paul Duverge - General Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views
Lovely stay in a great location. Staff were very friendly and attentive. Service was slow at times
Response from Sky Villa on 7 Jan,2018
Dear Michael, Thank you very much for your feedback. We appreciate your review, and wish to welcome you back soon for another lovely stay with us! Kindest Regards, Sky Villa Team

8/10 Good

Zacharie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charmant hôtel avec vue sur la baie de Plettenberg, chambres confortables et bien équipées, très bon restaurant pour le petit déjeuner et le dîner aussi et bon spa également, personnel très aimable et serviable. Seul point négatif: de nouvelles unités sont en construction, ce qui occasionne pas mal de bruit tôt le matin.
Stayed 2 nights in Mar 2024
Response from Lauren Haupt on 26 Mar,2024
Dear ZacharieThank you for staying at Sky Villa Boutique Hotel and taking the time to review our establishment.Your positive comments on our property, food and staff are appreciated and taken to heart.We hope to welcome you backKind RegardsSKy Villa Team

10/10 Excellent

M Mickael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une merveilleuse découverte ❤️❤️❤️
Nous y avons passé 2 nuits. L’hôtel est splendide, à dimension humaine. Le repas est délicieux et le personnel aux petits soins. Nous étions a la chambre 216 et le petit bémol est que notre chambre donnait sur la blanchisserie ( on entendait l’essorage de la machine tôt le matin et jusqu’à un petit tard) mais nous avons tout de même adoré notre séjour. Les massages de Lorette sont exquis.
Stayed 2 nights in Jan 2024
Response from Lauren Haupt on 6 Feb,2024
Dear MickaelThank you for staying at the Sky villa Boutique Hotel and taking the time to review our establishment.Your positive comment on our staff and your experience with us is appreciated.We hope to welcome you backKind RegardsThe Sky Villa Team

10/10 Excellent

Enrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Lauren Haupt on 16 Jan,2024
Dear Enrik Thank you for staying at The Sky Villa Boutique Hotel and taking the time to review our establishment.Your positive feedback is appreciated and taken to heart.We hope to welcome you back again.Kind RegardsThe Sky Villa Team