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Reviews of Hotel Toscana Ambassador

4 out of 5
Hotel Toscana Ambassador
Via Salceto, 11, Poggibonsi, SI

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 200 reviews" "
Rating 8 - Good. 89 out of 200 reviews" "
Rating 6 - Okay. 33 out of 200 reviews" "
Rating 4 - Poor. 13 out of 200 reviews" "
Rating 2 - Terrible. 5 out of 200 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel with friendly staff
Very nice hotel with modern rooms and pleasant staff. Breakfast had a good selection and there was cold free water in the room for us at check in. They let us check in earlier than booked which was great. Close to the train station, 10-15 min walk, for this using public transport.
Stayed 1 night in Nov 2023

8/10 Good

DIOGO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area
Stayed 2 nights in Sep 2023

8/10 Good

James's

Travelled with family
Liked: Cleanliness, staff & service
Nice stopover. Staff friendly and polite. Room was very nice but some parts of the rest of the hotel looked a little tired. Short walk into town where we had a great evening at a local restaurant.
Stayed 1 night in Aug 2023

8/10 Good

Vishal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location and value for money.
The stay was good, staff was really nice and friendly. Location is good 30-60 mins drive from major attractions. I would not rate the hotel as 4 star may be 3.5. As it had just basic facility.
Stayed 4 nights in Aug 2023

8/10 Good

Elaine

Stayed 5 nights in Jul 2023

10/10 Excellent

Komlan AA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jason

Stayed 1 night in Apr 2023

10/10 Excellent

RAMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jun 2022

10/10 Excellent

Andrea

Stayed 1 night in Oct 2019

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located good standard hotel at a rea.
We had a very comfortable stay at the hotel. Check-in was swift. The reception was helpful and responsive to all of our special requests.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a bit id restoration, repair in the rooms, more modern features, clear instructions for the safe, working fridge with water
Stayed 2 nights in Apr 2019

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

saro, san diego, ca

Liked: Cleanliness, room comfort
Very convenient off autostrada
We really enjoyed the area. Staff at hotel was fine, I just need to remember to be specific when reserving room, because you probably won't be able to once your arrive. We ordered a triple room when we arrived wanted to change to double or just one bed. Like I said we managed.
Stayed 2 nights in Sep 2017

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, Nice Town, Staff very welcoming, friendly and helpful.
Stayed 1 night in Jun 2017

4/10 Poor

Dave, Italy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad room, great staff
Beds were hard, pillows were flat and hard. Electrical outlets were ALL damaged. Shower head had no pressure and I had to stand on the curved part of the front of the bath tub to get wet. Breakfast was pretty good. Lots of choices and staff were friendly, attentive and knew how to make good cappuccino.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Felyn, Singapore

Disliked: Staff & service, room comfort
Superb inconvenient location
Location is completely out of the city/town which take approx 1hrs to town by bus or 30min if you drive! Receptionist told me maximum take 30min if travel by bus which is not! Location very inconvenient.....

10/10 Excellent

Larry, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toscana Ambassador
Great location . Helpful staff.

10/10 Excellent

Carlos Storrer, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice surprise in Tuscany
I made the reservation just before the check in and got an outstanding rate! The room was clean, spacious, and comfortable! I really didn't expect to get a nice hotel like this by the low price I paid. It's strategically located between Siena and Florence, and it's perfect to set a base for Tuscany trips, as long you have a car! The only complain, the internet wireless in my room was unstable and slow. For sure I'd stay there again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay, very convenient location
I had a very pleasant night here. The hotel is immediately off the autostrade, making for easy access and departure. Across from the hotel is a Coop, also a convenient plus. The hotel itself is clean, modern, and my room seemed recently refurbished. I had a lovely large, comfortable bed with luxurious linens, a wonderful rainfall shower, and everything was done in tones of gray, white, and brown (in the bathroom), which was attractive. Wifi was strong enough for my purposes. The television had few channels, but good selections of news in various languages. Overall, I had a very pleasant stay which was convenient for my plans - it's hard to ask more of a hotel for a single night!

10/10 Excellent

Zahs, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, room and shower!
We had such a great experience at this hotel. Really easy to get to from Poggibonsi train station and so close to town. Very friendly and helpful staff. Beautiful views from the hotel room. Very good breakfast buffet. Had the best shower too! Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were helpful especially Vittoria....

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Insufficient air conditioning system
We spent the first night with the window open in an attempt to get the room comfortable. It was a Saturday night so there was a lot of noise in the outdoor area of the connected restaurant which is not operated by the hotel. Very bad night so we asked the desk clerk to have someone check out the air conditioning system. The problem wasn't that the system was not running, the problem was that it did not have the capability to cool the room so it was another uncomfortable night for us. The staff tried to help even offering to change us to another room for the second night but the room they showed us could not cool either.

8/10 Good

Kevin, UK

Liked: Cleanliness, staff & service, room comfort
Quick trip
The Hotel is in need of refurbishment . The Hotel is clean and the staff are great. Great location for local restaurants and local buisness.

6/10 Okay

Verified traveller

Toscana Ambassador
This hotel was convenient for travelling around the nearby cities and Poggibonsi seemed like a good location for a base for a few days. The hotel however was nowhere near the four stars it claims to be, and if you are booking it for that reason then you should look elsewhere. The breakfast was the worst we have encountered on our 5 months of travelling, the hotel was full of tour groups which arrived late at night and left early in the morning (very noisily). The hotel seems to be popular amongst tour companies and if you are paying for a tour with four star hotels you are not getting your money's worth.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
So so stay
We booked for 3 adults and when we arrived they gave us a room with one double bed, and we had to purchase another room at full price. Worn rooms, no way a 4 star hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
This is not a 4 stars hotel!!!!!!!!!!! if it was 3 stars hotel, it was not mor than o.k

10/10 Excellent

Berta

Stayed 2 nights in Apr 2024

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura e camera moderna. Personale simpatico e disponibile. Buona colazione dolce, salato frutta e yogurt
Stayed 1 night in Apr 2024

10/10 Excellent

Giampaolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo per viaggiatori
Perfetto per chi come me arrivava da Siena verso Firenze e viceversa. Facile da identificare anche dalla superstrada, comodo e silenzioso.
Stayed 1 night in Feb 2024

6/10 Okay

Fabio

Stayed 1 night in Jan 2024

10/10 Excellent

Catila m ls

Stayed 1 night in Jan 2024

8/10 Good

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gradevole
Stayed 3 nights in Dec 2023

10/10 Excellent

Marco

Stayed 2 nights in Dec 2023

8/10 Good

ALDO, Chiari

Stayed 1 night in Dec 2023

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura bene posizione personale gentile
Stayed 2 nights in Nov 2023

2/10 Terrible

VLADIMIRO

Travelled with family
Hotel con un grosso problema di controllo nelle pulizie
Stayed 1 night in Oct 2023

4/10 Poor

Franco

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Luciana

Buona la colazione
Stayed 1 night in Aug 2023

10/10 Excellent

Deniz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reichhaltiges Frühstücksbuffet. Zimmer schön und sauber. Liegt sehr zentral für Ausflüge. Kostenlose Parkplätze zahlreich vorhanden
Stayed 3 nights in Aug 2023

10/10 Excellent

marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Hasim

Stayed 1 night in Jul 2023

8/10 Good

christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel confortable mais un peu vieillissant Personnel très sympathique jeune femme au petit déjeuner très souriante Petit déjeuner médiocre Hôtel très propre
Stayed 7 nights in Jul 2023

6/10 Okay

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service
La camera business ristrutturata di recente era comoda e silenziosa, il materasso troppo duro e il cuscino troppo basso. Colazione insufficiente per un 4 stelle, le uova strapazzate (non fresche) erano immangiabili, la pancetta troppo cotta, il latte e caffè liofilizzati da macchinetta, manca frutta fresca, dolci decongelati. Avrei preferito risparmiare qualcosa e fare colazione fuori. Parcheggio grande e gratuito di fronte l'hotel. Va bene per dormire una notte ma non per lunghi periodi.
Stayed 1 night in Jul 2023

10/10 Excellent

vincenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo, colazione abbondante anche se migliorabile e ottimo rapporto qualità-prezzo
Stayed 3 nights in Jul 2023

10/10 Excellent

Eva Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023