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Reviews of Hotel Casa Hintze Ribeiro

4 out of 5
Hotel Casa Hintze Ribeiro
Rua Hintze Ribeiro, 62, Ponta Delgada

Reviews

9.4

Exceptional

Rating 10 - Excellent. 164 out of 234 reviews" "
Rating 8 - Good. 60 out of 234 reviews" "
Rating 6 - Okay. 5 out of 234 reviews" "
Rating 4 - Poor. 3 out of 234 reviews" "
Rating 2 - Terrible. 2 out of 234 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was downtown ponta Delgada and was within walking distance to restaurants, stores, etc. there is a “fitness center” but the work out equipment is antique, there are no wipes or towels or water. The parking is in a garage but is very difficult to get into and out of as it is located on a pedestrian street and is extremely narrow to enter and exit.
Stayed 2 nights in Apr 2024
Response from Hotel Casa Hintze Ribeiro on 15 Apr,2024
Thank you Mrs. Jennifer for your feedback. It is really important to us. Kind regards

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Great location
Stayed 2 nights in Apr 2024
Response from Hotel Casa Hintze Ribeiro on 8 Apr,2024
Thank you for your feedback. It is really important to us. Kind regards

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and breakfast included. Location is excellent. At breakfast could be more variety and local fresh ingredients, not the same day after day.
Stayed 7 nights in Mar 2024
Response from Hotel Casa Hintze Ribeiro on 28 Mar,2024
We are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards

8/10 Good

Sheng

Stayed 2 nights in Mar 2024
Response from Hotel Casa Hintze Ribeiro on 3 Apr,2024
Thank you for your feedback. Kind regards

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrace room that was spacious and inviting. The kitchenette allowed us flexibility in dining and keeping snacks( read cheeses) cool. Staff was super friendly and although steep and tight the parking garage was a huge bonus.
Stayed 4 nights in Feb 2024
Response from Hotel Casa Hintze Ribeiro on 24 Feb,2024
We are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards

6/10 Okay

Rose Mary De

Liked: Cleanliness
Great central location, accessible to shopping, restaurants, and sights. Downside is the local bars will keep you up until 2am.
Stayed 3 nights in Feb 2024
Response from Hotel Casa Hintze Ribeiro on 19 Feb,2024
Thank you for your feedback. It is really important to us. Kind regards

10/10 Excellent

Filipa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Casa Hintze Ribeiro on 30 Dec,2023
Thank you for your feedback. It is really important to us. Kind regards

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located in the center of Ponta Delgada couple of minutes from city gates. Property is well maintained, has garage (but challenging to get in and out and suitable for small cars). Rooms are good size, some kitchen amenities provided (water, tea, coffee, microwave, bottle opener, glasses, etc). Staff is very helpful. Breakfast is included
Stayed 2 nights in Nov 2023
Response from Hotel Casa Hintze Ribeiro on 23 Nov,2023
We are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards

10/10 Excellent

Sherri

Stayed 3 nights in Sep 2023
Response from Hotel Casa Hintze Ribeiro on 18 Oct,2023
Thank you for your feedback. It is really important to us. Kind regards

10/10 Excellent

BRAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ribeiro Hotel is wonderful
It was a great stay. I was thrilled to have parking. The parking is hard for some drivers. I prob wouldn't stay back in PDL but this hotel was great cause the street is on is lively but the windows stop all noise. Fun spot!
Stayed 3 nights in Aug 2023
Response from Hotel Casa Hintze Ribeiro on 3 Sept,2023
We are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and clean. Beds were very comfortable and we enjoyed all facilities including gym and lounge area. Staff was very helpful and friendly. We enjoyed our stay very much.
Stayed 2 nights in Jun 2023
Response from Hotel Casa Hintze Ribeiro on 21 Jun,2023
Dear Mrs. Anita, we appreciate very much your feedback and hope to see you in a forthcoming opportunity. Regards

10/10 Excellent

Fusun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If i ever go again to Azores, i’d again stay in this hotel Casa Hintze. The staff was excellent.
Stayed 4 nights in Jun 2023
Response from Hotel Casa Hintze Ribeiro on 7 Jun,2023
Dear Fusun, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 11 nights in May 2023
Response from Hotel Casa Hintze Ribeiro on 21 May,2023
Thank you for your feedback. It is really important to us. Kind regards.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2023
Response from Hotel Casa Hintze Ribeiro on 7 Jun,2023
Thank you for your feedback.

10/10 Excellent

Kai

Stayed 2 nights in Apr 2023
Response from Hotel Hintze Ribeiro on 9 May,2023
Thank you for your feedback. It is really important to us. Kind regards.

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and other staff very helpful. Great central location with a kitchen.
Stayed 5 nights in Apr 2023
Response from Hotel Casa Hintze Ribeiro on 19 Apr,2023
Thank you for your feedback. It is really important to us. Kind regards.

10/10 Excellent

Loreen Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel. Both the Sofia's at the reception desk were so helpful and friendly. Ideal area to walk to everything. The "spa' was great. There was a jacuzzi, steam room and sauna which you booked for free so that it was private. Breakfast was included as well. Definitely would stay again and recommend.
Stayed 2 nights in Mar 2023
Response from Hotel Casa Hintze Ribeiro on 5 Apr,2023
Dear Loreen, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfortable hotel with a nice private terrace. Driving in Ponte Delgada is challenging and getting in and out of the parking garage here is very difficult even with a very small vehicle. Also the street is blocked half way down, and Google Maps will try and take you up the street the wrong way as it thinks it's one way. You must enter and exit the street from the north for Hintze's parking garage.
Stayed 4 nights in Mar 2023
Response from Hotel Casa Hintze Ribeiro on 24 Mar,2023
Dear Mr. Tom, we appreciate very much your directions to find the hotel with car and hope to see you in a forthcoming opportunity. Regards

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful people working at the Hotel
Stayed 9 nights in Jan 2023
Response from Hotel Casa Hintze Ribeiro on 17 Feb,2023
Thank you for your feedback. It is really important to us. Kind regards.

10/10 Excellent

Linda

Stayed 6 nights in Oct 2022
Response from Hotel Hintze Ribeiro on 28 Jan,2023
Thank you for your feedback. It is really important to us. Kind regards.

10/10 Excellent

Paloma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful stay. The staff was incredibly friendly and accommodating. Our room was clean, cute and had everything we needed. Loved the cafe/ lobby bar. Thank you for such a great experience!!
Response from Hotel Casa Hintze Ribeiro on 4 Jan,2023
Dear Paloma, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in the city centre. The pool was closed - but that was to be expected in December!
Response from Hotel Hintze Ribeiro on 24 Dec,2022
Thank you for your feedback. It is really important to us. Kind regards.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with amazing staff
This is a great hotel in a great location. Our room was spacious with comfortable beds and a great shower and bathroom. We did not end up using the pool because our days were action packed and we swam in the ocean and hot springs instead. But it looked great and had a nice sitting area. The continental breakfast was a great way to start the day. Every staff member we encountered were very friendly and accommodating. 10/10 would recommend this hotel to anyone staying in Ponta Delgada. We hope to be back one day soon and will look to stay here.
Stayed 3 nights in Oct 2022
Response from Hotel Casa Hintze Ribeiro on 21 Oct,2022
Dear Eric, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

jonathan

Stayed 2 nights in Sep 2022
Response from Hotel Casa Hintze Ribeiro on 25 Sept,2022
Thank you for your feedback, dear Mr. Jonathan. It is really important to us. Kind regards.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and well-located
Beautiful large room with bathroom suite. Very comfortable bed and in-room amenities of fridge and microwave. Appreciated the free on-site parking garage (though missed the road a few times, as it doesn't like it should be possible to drive down!). Unfortunately didn't get time to visit the pool, spa or gym, but the room was wonderful. Breakfast was lacking in vegan options. Perfect location in the middle of town. Very quiet as soon as I closed the window.
Stayed 1 night in Sep 2022
Response from Hotel Casa Hintze Ribeiro on 12 Sept,2022
Dear Emma, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for great location to city center and helpfulness of staff. Room was very clean.
Stayed 2 nights in Sep 2022
Response from Hotel Casa Hintze Ribeiro on 7 Sept,2022
Dear Jennifer, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

James

Stayed 2 nights in Aug 2022
Response from Hotel Casa Hintze Ribeiro on 4 Sept,2022
Thank you so much for staying in our Casa. Thank you for your feedback, it is very important to us so we can grow better and provide an amazing stay to all of our guests. Hope to welcome you soon again. Best regards,

10/10 Excellent

Eyad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very close to the city center and the boardwalk
Stayed 3 nights in Aug 2022
Response from Hotel Casa Hintze Ribeiro on 28 Aug,2022
Dear Eyad, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Second stay at this wonderful hotel. AMAZING location.
Stayed 4 nights in Aug 2022
Response from Hotel Casa Hintze Ribeiro on 28 Aug,2022
Dear Mrs. Denise, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely urban hotel in a great location with an included parking garage right beside the hotel. You can walk all over the city from here. Great restaurants very close and lots of outside cafes. The whole city is safe and accessible by foot. The hotel is very clean, the beds are comfortable, the rooms are good sized and well air conditioned (it was warm our time in August) and the staff is friendly and accommodating. About the only negative thing I can say is that the included breakfast is not up to the standards of many European hotels---but at least as good as most American hotels, meaning that most of the food is prepackaged and not fresh. But, there is a good variety of fruit, yoghurt, cheese and breads/croissants. And, there is tea as well as coffee. I would stay here again!
Stayed 1 night in Aug 2022
Response from Hotel Casa Hintze Ribeiro on 28 Aug,2022
Dear Mrs. Susan, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We will try do better in the breakfast. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Tony

Stayed 1 night in Jul 2022
Response from Hotel Casa Hintze Ribeiro on 28 Aug,2022
Thank you for your feedback. It is really important to us. Kind regards.

10/10 Excellent

Kiarash

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Hotel Casa Hintze Ribeiro on 28 Aug,2022
Thank you for your feedback. It is really important to us. Kind regards.

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and helpful staff, great terrace views. I’d stay there again!
Stayed 1 night in Jul 2022
Response from Hotel Casa Hintze Ribeiro on 28 Aug,2022
Thank you for your feedback, dear Mrs. Lara. It is really important to us. Kind regards.

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like everything about it
Stayed 1 night in Jul 2022
Response from Hotel Casa Hintze Ribeiro on 28 Aug,2022
Thank you for your feedback, dear Mrs. Maria. It is really important to us. Kind regards.

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Hotel Casa Hintze Ribeiro on 28 Aug,2022
Dear Oxana, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Dean

Stayed 1 night in Jun 2022
Response from Hotel Casa Hintze Ribeiro on 28 Aug,2022
Dear Dean, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Azore
Nice hotel in a central location. The reception/check in was pleasant and the lovely lady assisted us with securing taxi and answering all our questions
Stayed 1 night in Apr 2022
Response from Casa Hintze Ribeiro Team on 1 May,2022
Thank you for your feedback, dear Ms Brennan. It is really important to us. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Hotel Casa Hintze Ribeiro on 13 Apr,2022
Dear Guest, we appreciate very much your feedback and hope to see you in a forthcoming opportunity. Regards.

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Hotel Hintze Ribeiro on 10 Feb,2022
Dear Sir Kevin, we appreciate very much your feedback and hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Henri

Stayed 1 night in Jan 2022
Response from Hotel Hintze Ribeiro on 22 Jan,2022
Dear Sir. We appreciate very much your feedback and hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Johnny Francais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the uniqueness of the hotel. The breakfast nook area was reserved for us for the four days. We felt like special guests. Thank you. The vast arrangement of books and pottery display was wonderful. The service was very friendly as well. We will return.
Stayed 5 nights in Dec 2021
Response from Hotel Hintze Ribeiro on 22 Jan,2022
Dear Mr. Francais, we are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

10/10 Excellent

Nelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2021
Response from Hotel Hintze Ribeiro on 22 Jan,2022
O Hotel Casa Hintze Ribeiro agradece vossa avaliação e espera recebê-los em uma oprtunidade vindoura. Melhores cumprimentos.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed property right in town.
Stayed 3 nights in Nov 2021
Response from Hotel Hintze Ribeiro on 22 Nov,2021
Dear Mary, we are glad you are enjoying your stay with us and appreciate your feedback, which is really important for us. It has been a pleasure to welcome you in our island. Regards.

10/10 Excellent

Brendt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Service was excellent. Great staff very helpful
Stayed 2 nights in Oct 2021
Response from . on 4 Nov,2021
Thank you, Mr. Grier. We are glad to hear you enjoyed your stay with us and hope to see you soon. Regards.

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel! Will definitely be back. Very clean, customer service was amazing as well. I’m the perfect location! Absolutely amazing!
Stayed 3 nights in Oct 2021
Response from Hotel Hintze Ribeiro on 25 Oct,2021
Thank you Dear Juliet, We are glad to hear you enjoyed your stay with us and hope to see you soon. Regards.

10/10 Excellent

Henriette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot
Loved this hotel; great location, friendly staff, comfortable rooms and roof terrace. I highly recommend it
Stayed 1 night in Oct 2021
Response from Hotel Casa Hintze Ribeiro on 19 Oct,2021
Dear Mrs Henriette. We are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that's located close to the main attractions in the city. Parking is good but hard to access and sort of tight. The free breakfast made us both feel kinda gross. Clean rooms and an amazing staff made up for this though.
Stayed 2 nights in Jul 2021
Response from Hotel Casa Hintze Ribeiro on 4 Aug,2021
Dear Guest, We appreciate your feedback, which is really important to improve our services. We hope to see you in a forthcoming opportunity. Thank you! Best Regards, Hotel Casa Hintze Ribeiro

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021
Response from Hotel Casa Hintze Ribeiro on 1 Feb,2021
Dear Guest, We are glad you enjoyed your stay with us and we appreciate your feedback, which is really important. We hope to see you in a forthcoming opportunity. Thank you! Best Regards, Hotel Casa Hintze Ribeiro

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I thoroughly enjoyed our stay at Hotel Casa Hintze Ribiero. The big pros were the friendly and helpful front desk, great location, unique lobby, and stylish outdoor courtyard/pool. The only con was that the bathroom wasn't completely closed off from the rest of the room.
Stayed 2 nights in Mar 2020
Response from Hotel Casa Hintze Ribeiro on 19 Mar,2020
Dear Guest. We are glad you enjoyed your stay with us and appreciate your feedback, which is really important for us. We hope to see you in a forthcoming opportunity. Regards.