Pontyberem Hotels from S$78

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"We had an ok stay. The hotel really could do with an upgrade, the rooms are tired looking. The breakfast was ok, although the chef doesn’t know how to cook bacon, it was inedible and almost raw. The staff we came into contact with were all friendly. The location of the hotel is in a nice spot with some rooms overlooking the sea. I’ve been to this hotel a couple of times now, I’m unlikely to return for a third time. It really is better to pay more for better accommodation. "

"All good apart from breakfast - I prefer Friday eggs which are not available "

"Staff are cheerful and helpful and our room was comfortable, spacious and clean. Thank yo."

"Hotel rooms were bit dated, the air con was very old and loud. The main lifts were not working. Think hotels needs a make over. "

"It looks and feels very tired and in need of an up lift to bring up to a good standard. Feels like it’s stuck in the 1980’s still. Not happy to have to pay to park either. "

"Lovely location with beautiful views and a short drive to wonderful beaches. Food in the bar and restaurant was very underwhelming - basic bar/pub food on a par with a chain pub. Very clean thoughout, cosy bar and a relaxing atmosphere throughout. Staff - almost all lovely and helpful although some of the younger waiting staff in the restaurant were pretty miserable and going through the motions at best. Overall a lovely place to stay and the beautiful Gower."

"Was ok"

"The staff was really friendly, especially the lady at the front desk. Rooms are on the large side, location is very strategic and the complimentary breakfast was very good."