Hotels in Portola Valley Ranch

"Clean & safe "

"Need new mattress "

"The hotel is generally great. I’m a retired airline pilot, and I’ve stayed at a ton of Hiltons and a host of other places. I have to address the noise from the airport: of course, jet engines are noisy. Hilton Bayshore has the perfect ‘white noise’ machine right in the rooms in the form of an in-room air-conditioner with a powerful fan. Only problem is, there’s no method for keeping the fan running. So while it’s heating or cooling, the fan runs, but when the selected temp is reached, the fan shuts off. Then all the noises from the airport, and the rest of the hotel, come into play, especially planes taking off. And the self-closing doors close slowly until the last six inches of travel, then slam shut. I’m about the only frequent hotel guest I know that takes care not to allow my room door to slam shut, in case anyone’s trying to sleep. The hotel staff, especially Oscar, who’s been there for like a gajillion years, are fantastic."

"I was not able to stay for my reservation. I did not know there was going to be $125 security deposit, Expedia site did not mention a security deposit. I assumed since my room was paid for up front, that was all that was needed. I told the young man at the front desk i did not have the money for the deposit, and that i did not know there was going to be one since i paid for the room up front. I had a 6am flight Monday morning and would be checked out by 430 am or 5. They would not give me the room without the deposit. I ended up sleeping (kind of) in the airport till my flight left at 6 am."

"Great location. Quiet , comfy beds. Nice staff. "

"Clean room, very helpful staff. Decent breakfast and a shuttle to the airport. Very good deal! "

"Hot coffee, friendly staff, plenty of parking, and good location. "

"Excellent value for the area. Property is secured but parking lot is not. Walkable to restaurants & shops, right now Milbrae Bart station. Room is comfortable with soft towels &a coffee machine, safe but surprised our standard room does not have a frig. (Only deluxe does) but front desk offered to keep our things & blue ice cold in their frig. It’s an easy in and out kind of inn, good for a short stay before an early flight. "

"Nicole greeted us upon arrival and assisted me with check-in, as well as setting up a member account. She was extremely helpful and made the entire experience seamless from start to finish. It was especially nice to have her assist us again during check-out, which made our departure just as smooth as our arrival. I truly appreciate her calm demeanor and cheerful attitude—it made our stay even more enjoyable."