Puerto Cancun Holidays

Many of the staff were indifferent and seemed to be bothered to assist. Platinum Club staff members were rude and extremely condescending. I booked a 9 night 10 day vacation and Platinum staff told me no menu restaurants were available for my entire stay and I would have to eat at the buffet every day. I told the staff member to cut off my wrist band and return my money! Of course when I walked out, menu restaurants became available. My recommendation is management staff need to get out of the offices and observe what is actually happening. Oh in closing, management will deny this but if you are hispanic, you get priority and Anglos have to wait.

They try to sell you a timeshare. Very annoying. The view is not great. One side is construction. The other view is the pool. If you stare straight ahead you can see the ocen.

Todo estuvo excelente. Un hotel para ir a descansar y desconectarte. La comida deliciosa si volveriamoa a ir.

Room was great. Maids were awesome. Food was horrible and staff pushy. Would not stay again.