Search Guest Houses in Puerto Morelos

"Great service from staff, best food of the many all inclusives we have visited. Large comfortable rooms with excellent cleaning service. Pools galore esp the lazy river. Beach however was a problem due to seaweed even although the hotel has trying their best to keep it clean."

"I was greeted with great enthusiasm, Jacob was amazing, he is the manager for the Expedia team, they made my check in very easy and pleasant, they made me feel like a special guest. The resort is like Disney land for kids. If you have kids this will be your place."

"Disgusting experience at Breathless Riviera Cancun Resort & Spa. My Rolex was stolen from my room after housekeeping entered my room. I took it off before going to the pool around 11:00 AM, placed it inside my zipped jewelry bag, and returned around 2:30 PM to find it missing. My room had been cleaned during that exact time frame. I reported it immediately, and instead of acting with urgency or concern, management gave excuses, offered zero solutions, and treated me like the problem. They hid behind “protocol” and implied that because it was not in the safe, somehow theft from my room is acceptable. Manager George was especially disgraceful—he offered no help, no accountability, then walked away and refused to speak with me while I was dealing with a serious theft. This resort clearly cares more about protecting staff and avoiding responsibility than protecting paying guests. If something valuable is stolen from your room, don’t expect honesty, urgency, or competent management. A luxury resort with bargain-basement security and even worse leadership. Stay elsewhere."

"I was treated poorly,because of i wasn't white, by staff, spa,restaurants, etc."

"Great stay, amazing food. Rooms were incredible! Only down side was the beach was unusable."

"The room was clean, the view “plaid for Ocean view) was located in the back couldn’t see the ocean really."

"Absolutely amazing staff. I have to admit that reading reviews before going I was kind of hesitant to book. But we have it a try. It exceeded our expectations and then some. We hadn’t eaten a 3 bedroom suite that was over 2800 sq/ft and automatically came with platinum club perks. The butler service was a great feature and Omar and Gerson both did a great job and helped us out everywhere needed. Enrique was a waiter in the marina Alhambra buffet and so good and friendly. Angel at the marina lobby bar mixed the best drinks. Luis was a great server at the all ages infinity pool. Our kids loved all of the activities staff at the pools and doing crafts. The staff absolutely worked so hard trying to keep the beach clear of saragassum but i don’t think it is possible in this area. Beach had nice sand but ocean was not swimmable or anything because of the massive amounts of saragassum. Pools were all amazing. The slide at el marina is a little fast and rough but is still a lot of fun with some common sense. The cliff/rock jumping area was probably one of the best features that we have found at any pool at a resort for kids. Our kids (8 and 10) absolutely loved this feature and couldn’t get enough of it. Would definetly revisit!"

"Thank you for your service, I was feel good in my visitation "

"We went there 13 years ago and just got back from there again. Still a beautiful resort but some of the rooms are starting to show their age. But seems they are slowly updating because one of our rooms was fully updated. Would definitely go back, food was top notch and the pools are awesome! "