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El Refugio de la Cuenca

4.0 star property
Riverfront apartment with spa services and 24-hour front desk

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Photo gallery for El Refugio de la Cuenca

Front of property
3 bedrooms, free WiFi
3 bedrooms, free WiFi
Living area
Mini-fridge, microwave, stovetop, toaster

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Pet-friendly
  • Kitchen
  • 24/7 front desk
  • Outdoor space
  • Spa
The current price is S$109
29 Jun - 30 Jun

Room options

View all photos for Comfort Apartment, Mountain View

Mini-fridge, microwave, stovetop, toaster

Comfort Apartment, Mountain View

Highlights

Balcony or patio
Separate dining area
Heating
Kitchen
Mini-fridge
Washing machine
Clothes dryer
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Single Bed and 1 Single Bed

View all photos for Comfort Apartment

Living area

Comfort Apartment

Highlights

Balcony or patio
Separate dining area
Private hot tub
Heating
Kitchen
Mini-fridge
Washing machine
Clothes dryer
  • 65 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 4 Large Single Beds and 1 Single Bed

View all photos for Comfort Apartment, Mountain View

3 bedrooms, free WiFi

Comfort Apartment, Mountain View

Highlights

Balcony or patio
Separate dining area
Heating
Kitchen
Mini-fridge
Washing machine
3 bedrooms
Private bathroom
  • 65 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 3 Large Single Beds and 2 Single Beds
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About the area

Map
Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000

What's nearby

  • Lake Llanquihue - 1 min drive - 0.7 km
  • Osorno Volcano Peak - 39 min drive - 33.5 km
  • Petrohue Falls - 40 min drive - 33.1 km
  • Volcan Osorno Ski and Outdoors Center - 47 min drive - 34.2 km
  • Venado Beach - 58 min drive - 54.7 km

Restaurants

  • Mariajo
  • ‪Rincon Aleman, Cascadas - ‬5 min drive
  • ‪Restaurant Nueva Cimarron - ‬8 min drive
  • ‪Donde Pancho - ‬4 min walk
  • ‪Restaurant Girasol - ‬15 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

El Refugio de la Cuenca

Riverfront apartment with spa services and 24-hour front desk
Spa services, dry cleaning and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services and a garden are on-site. Each apartment has 3 bedrooms and offers free WiFi and a balcony. A kitchen with a stovetop and a microwave are available, and other amenities include a washing machine and a dining area.
El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Portuguese, Spanish

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Front of property

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19 Jun - 20 Jun
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Property amenities

Beach

  • Black sand beach (direct access)

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 0 metres
  • Street parking available
  • Free uncovered self parking on site

Family friendly

  • Art supplies
  • Children's books
  • Children's dinnerware
  • Children's games
  • Musical instrument
  • Stroller
  • Trampoline

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Mini-fridge
  • Toaster

Dining

  • Champagne service
  • Couples/private dining
  • Private picnics

Bedrooms

  • 3 bedrooms

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • Games
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Washing machine

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: USD 15 per pet per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 15
  • Pet sitting services

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In a rural location
  • In a village
  • Near the boardwalk/promenade
  • On a river

Things to do

  • Ecotours nearby
  • Fishing nearby
  • Free bicycles nearby
  • Hiking/biking trails nearby
  • Hunting nearby
  • Rock climbing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's whatsapp mobile app before check-in

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of USD 15 per pet, per stay, plus a one-off cleaning fee of USD 15
Service animals are welcome, and are exempt from fees
Pet-sitting services are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 20 per accommodation, per stay (varies based on the length of stay).
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per stay plus a one-off USD 15 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Refugio La Cuenca Puerto Octay
El Refugio de la Cuenca Apartment
El Refugio de la Cuenca Puerto Octay
El Refugio de la Cuenca Apartment Puerto Octay

Frequently asked questions

Is El Refugio de la Cuenca pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per stay. A cleaning fee of USD 15 also applies. Service animals are exempt from fees.

How much does it cost to stay at El Refugio de la Cuenca?

As of 18 Jun, 2025, prices found for a 1-night stay for 2 adults at El Refugio de la Cuenca on 29 Jun, 2025 start from S$109.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at El Refugio de la Cuenca?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at El Refugio de la Cuenca?

Check-in start time: 2:30 PM; check-in end time: anytime.

What time is check-out at El Refugio de la Cuenca?

Checkout is at noon.

Where is El Refugio de la Cuenca located?

Situated on a river, this apartment building is 0.7 mi (1.1 km) from Lake Llanquihue and 2.6 mi (4.1 km) from Waterfalls. Green Lagoon is 11.9 mi (19.2 km) away.

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El Refugio de la Cuenca Reviews

Reviews

8.6

Excellent

121 external reviews