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Krystal Vallarta

Property class: 3.5

Choose dates to view prices

Travelers can soak up sunshine on Krystal Vallarta's private beach or relax on the terrace. The property offers shopping opportunities, a peaceful garden, and WiFi access. Children have their own dedicated pool complete with a waterslide for added fun.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is S$149
includes taxes & fees
13 May - 14 May

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, Sea View

7.2 out of 10
Good
(20 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

7.6 out of 10
Good
(14 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(27 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, Resort View

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Hotel Zone, a neighbourhood in Puerto Vallarta, Krystal Vallarta is near the airport and on the beach. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Travelling with kids? Don't miss VidantaWorld and Los Arcos. Spend some time exploring the area's activities, including golfing. Visit our Puerto Vallarta travel guide
Map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300

What's nearby

  • Hotel Zone Beach
    Hotel Zone Beach
    3 min walk - 0.3 km
  • Puerto Mágico
    7 min walk - 0.6 km
  • La Isla
    9 min walk - 0.8 km
  • Cruise Ship Terminal
    12 min walk - 1.1 km
  • Cruise Ship Pier
    12 min walk - 1.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    13 min drive

Restaurants

  • Talavera
    2 min walk
  • El Bucanero
    9 min walk
  • Le Delice
    9 min walk
  • Seafire Restaurant
    9 min walk
  • McCarthy’s
    7 min walk

About this property

Krystal Vallarta

Family-friendly hotel near Cruise Ship Terminal
A beach bar, a corner/local shop and shopping on-site are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach yoga. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Additional perks include:
  • 3 outdoor pools along with a waterslide, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), self-parking (surcharge) and 3 meeting rooms
  • Concierge services, karaoke and luggage storage
  • A front desk safe, wedding services and beach towels
Room features
All 388 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 42-inch Smart TVs with cable channels

All-inclusive details

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,600 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults and MXN 250 to 250 for children
  • Self-parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Krystal Vallarta?

As of 26 Apr, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on 13 May, 2026 start from S$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Vallarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Vallarta?

Self-parking is available for MXN 50 per day.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Krystal Vallarta?

Checkout is at 11:30 AM.

Are there all-inclusive benefits at Krystal Vallarta?

Some rate plans available at this property are all-inclusive.

Where is Krystal Vallarta located?

Nestled on the beach, this Hotel Zone hotel is within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Krystal Vallarta Reviews

7.2

Good

7.6

Cleanliness

7.2

Amenities

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 362 out of 1008 reviews
Rating 8 - Good. 225 out of 1008 reviews
Rating 6 - Okay. 188 out of 1008 reviews
Rating 4 - Poor. 120 out of 1008 reviews
Rating 2 - Terrible. 113 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was activies everyday, we really enjoyed the market and also the karaoke night
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good everything fresh
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
The service was excellent at this resort. The kind, friendly and attentive staff made our stay memorable. The location was also very convenient with plenty of amenities available
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Cynthia

We stayed for one night as we departed Vallarta the next morning. The property is dated, towels were old kind of gray looking, no wash cloths, it was a regular room. I would not stay here for a full week. The location is close to the airport.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Eve-Emmanuelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing at this resort. They definitely made the experience memorable
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there in March 2026, and there was construction right beside the hotel that began at 7 am-it will happening for many more months as they are building a hotel. It was loud. The pools are nice. The room was good and clean. There is a bus to take you downtown, it only cost 10 pesos. There is a grocery store about 3 blocks away. The area is safe.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay, great staff, awesome beach walks, close to stuff and multiple options for this Canadian!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Katherine

Room was clean and the staff were very good.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & friendly staff! Great food!
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Heinrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean but disappointing is no coffee machine.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and friendly. Help us with anything we needed. Didhier Serrano front desk staff very helpful and so polite. Jovani is another very helpful staff member very nice and polite also. They are the best and I would definitely stay at this resort again and I do recommend others to stay with them as well.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had to upgrade to a balcony with Ocean view and it was gorgeous. Food at this property is inadequate. Not worth the extra $100 US per day. Much better to eat at the local places down the street or Romantic zone.
The view from the balcony. A bit of a walk to the pool and beach if mobility is an issue.
Gorgeous Ocean view.
Amazing, clean beach. Very safe. Respectful vendors. One found my bf’s phone and gave it back on the beach.
Kid friendly pool. Activity Centre, gym.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

christian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and a very good location
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Room was ok. No kitchen just a small fridge. Staff were nice.
Stayed 21 nights in Jan 2026
Verified

8/10 Good

jesenia

Liked: Cleanliness, amenities
We liked the clean room and view and the staff were friendly.
view from our room from floor 11
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This is not a super luxurious resort but is very good. Mostly seems to be a domestic clientele so the food is much more like “home cooking” than other resorts. We liked that. Staff were all really good. Nice village feel in the complex.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Eve-Emmanuelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a mountain view room on a higher floor which mean we couldn't hear any street traffic. The property is in a fantastic location next to several malls and movie theaters if you feel like going off the resort. The beach is in excellent condition and the pools are well maintained. Only thing that I found disappointing was the condition of the gym. Lots of the cardio equipment was in need of repair and there wasn't a lot of weights to chose from.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
All staff were so courteous and helpful.
Stayed 5 nights in Nov 2025
Verified

4/10 Poor

Joel

Disliked: Amenities, property conditions & facilities
Went in March '26. Picked this hotel in part because fo the advertised, "Best Breakfast Buffet", it was NOT. Probably one of the worse buffet I've been to in a while. No variety and no flavor. Hotel itself was in good shape for it's age, but FYI, there ongoing very loud construction next door that starts around 7A so do NOT expect to sleep in. The hotel was empty given the recent issues but staff would NOT give room upgrade on request.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! So close to the beach and had an amazing view if you chose the sea view room, the staff are all so kind and greet you every time they even walk by you! Will definitely be staying here again.
Sea view room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

christian

Liked: Cleanliness, amenities
Clean room and exelent customer service
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

benoit

Room appeared not swept nor washed, room appeared tired and neglected, check-in staff was in no hurry. The spot is beautiful and near the marina and airport, but not a lot of authentic restaurants near.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Steven

Liked: Staff & service
Disliked: Amenities
We stayed here for a week and we were put in an adjoining room. We could hear every conversation in the other room and they weren’t quiet. There were no drawers to put our clothes so we had to keep everything in our opened suitcases on the table. There was 1 cockroach found in the room on the fridge. The room had a great view of the ocean on the 11th floor with a nice balcony to relax on. There were only 3 restaurants to choose from and they usually served the same food. Not a ton of amenities, the bars don’t open until 11-12! The gym had very few machines and some were broken. To my gringo friends: do not eat at the hotdog/hamburger food cart unless you want bathroom issues. Overall we had a relaxing time, but got bored by the 4th or 5th day.
Two nights a week they have an outdoor dinner/live music
The tower we stayed in
The view from our room on the 11th floor (16 floors total)
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here Sunday&Monday night once I landed and had a great experience. The breakfast was awesome tons of options, Thanked the Chef before checkout on Monday. Then booked my last night for Friday night because it’s close to the airport and Juan was awesome plus Barbra helped me Saturday afternoon before my flight back to Canada at 6:30pm. Very family friendly resort, location is great, staff helpful, friendly and fun. I’m so glad they spoke English making it easy to communicate and hardly had to use my translator! Definitely recommend for anyone, there’s lots of options for things to do close by. Very happy with my stay here because it’s my first time in Puerto Vallarta.
Mountain view king room 26 floor
Mountain view king room 26 floor
Fun in the lobby bar!
Evening on the beach watching the pirate ship
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant surprise. We checked in at night at the special Expedia desk. Had great service and were even given an ocean front room. We booked 1 night but were so happy to find this hotel for a decent rate that we extended for 2 more nights. Nothing fancy no frills and didn’t get the food package but were happy with the service, accommodation, beach access with pool and location in PV. Thank you
Stayed 2 nights in Jan 2026