Beach/ocean view
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Reviews of Los Corales Beach Village

3.5 out of 5
Los Corales Beach Village
Calle Los Corales, Bavaro, Punta Cana, La Altagracia

Reviews

7.0

Good

Rating 10 - Excellent. 186 out of 694 reviews" "
Rating 8 - Good. 208 out of 694 reviews" "
Rating 6 - Okay. 132 out of 694 reviews" "
Rating 4 - Poor. 62 out of 694 reviews" "
Rating 2 - Terrible. 106 out of 694 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Benny, Irving

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Angel

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
This is my 4th time staying here and it was by far the worst. The staff at the reception Antonio and Domingo are great but the room let me down. The couch had bed bugs which bit me all over and when I reported it I was told housekeeping was coming and to not use the room. They never showed up and after being in that room for a week with a week to go it was too much of a hassle to change rooms especially with the events that I had going on. This was my honeymoon and going around with large itchy bumps for a week was disappointing. I sprayed the couch down including the bed which I believe had some in it too but not as much as the couch. I sprayed the bed down nightly and did not use the couch again which is when I stopped getting bitten. I don’t know if I will start again. The last three times were great. Don’t know if I want to take that risk of going through that again.
Stayed 17 nights in May 2024
Response from am on 19 May,2024
Dear guest,We are very sorry for the inconvenience you have had at our hotel, we will verify what happened to try to correct it.

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service
Close to the beach and decent restaurants.
Stayed 3 nights in May 2024
Response from AM on 16 May,2024
Dear guest ,We greatly appreciate your assessment, we hope to see you soon.

4/10 Poor

Allysa, Fort St. John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The security guard was amazing. Very friendly and helpful. The unit we were in was outdated, we only received housekeeping once, because we offered to pay more, in the two weeks we were there. We had I ask for clean towels. We had no hot water, ac kept breaking down and we had a cockroach get in due to the big gap between our door and the outside. One housekeeper and front staff was okay, along with the guy who had to keep fixing our AC.
Stayed 12 nights in Apr 2024
Response from GM on 12 May,2024
Dear Allysa, even if you have chosen the economy studio, our smallest unit, we guarantee cleaning twice a week and complete towels and linens changes once a week. To enter in the unit we ask always for permission. Unfortunately you never was available. Please consider we clean 60 units with excellent results. About AC, all our units have it and in case of necessity we repair it immediately with our internal maintenance team. Of course also in this case we need your authorisation to enter and you weren't available within working ours. Please next review be more transparent. Regards

10/10 Excellent

Lheyeska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this place, friendly staff and clean rooms.
Stayed 2 nights in May 2024
Response from AM on 10 May,2024
Dear guest,We greatly appreciate your comment, it is very important to us.

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from AM on 10 May,2024
Dear guest,We greatly appreciate your comment, it is very important to us.

6/10 Okay

Diana

Stayed 4 nights in Apr 2024
Response from AM on 10 May,2024
Dear dear,We are very sorry for any inconvenience you have had at our property, we always recommend our guests contact our customer service to resolve any inconvenience.

6/10 Okay

Yeimi Yolanie

Travelled with partner
Disliked: Property conditions & facilities
Pool needed some cleaning, restroom should be available for clients near the pool area. Restroom sink would clogged couldn’t brush our teeth we had to do it with the shower head.
Stayed 4 nights in Apr 2024
Response from AM on 10 May,2024
Dear dear,We are very sorry for any inconvenience you have had at our property, we always recommend our guests contact our customer service to resolve any inconvenience.

8/10 Good

TAJ

Travelled with family
Liked: Staff & service, property conditions & facilities
Location wise the hotel was super close to the beach and convenient
Stayed 2 nights in May 2024
Response from AM on 4 May,2024
Dear guest ,We greatly appreciate your assessment and comments, we hope to see you soon.

2/10 Terrible

Yvonne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 11 nights in Apr 2024
Response from AM on 4 May,2024
Dear guest , We are very sorry for not meeting your expectations, our hotel works every day to improve the service we offer.

10/10 Excellent

Mario

Stayed 2 nights in Apr 2024
Response from AM on 16 May,2024
Dear guest ,We greatly appreciate your assessment and comments, it is very important to us.

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Los Corales, staff was great, I had a late night flight, and they made everything to facilitate my late night check in.
Stayed 2 nights in Apr 2024
Response from JB on 22 Apr,2024
Dear guest, thank you very much for your comment, it helps us to be better every day and thus provide you with good service.

10/10 Excellent

Rosa

Stayed 2 nights in Jan 2024
Response from AM on 26 Apr,2024
Dear guest ,We greatly appreciate your assessment, it is very important to us, we hope to see you soon.

6/10 Okay

Krzysztof

Travelled with partner
Liked: Staff & service, amenities
Rooms are getting slightly outdated. But sheets were new -definitely A
Stayed 1 night in Apr 2024
Response from JB on 22 Apr,2024
Dear guest, thank you very much for your comment, it helps us to be better every day and thus provide you with good service.

6/10 Okay

Armanii

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from JB on 22 Apr,2024
Dear guest, thank you very much for your comment, it helps us to be better every day and thus provide you with good service.

2/10 Terrible

Amel

Disliked: Cleanliness
If you like the reservation in this place, you must ask about your rights. For example, I asked about breakfast after three nights. Is breakfast included in the reservation? They answered me yes, it is included., The first day of my reservation, I wanted to take a shower. There was no hot water because the employee did not turn on the heater, and we do not know where to turn it on. As for the towels, after three days, I needed to change the towels. When I asked the employee about the towels, she did not give them to me until after she entered the house and checked the number. She gave me the dirty towels and the clean ones. I felt like she thought I would sell the towels even though every time I asked for something I tipped., I could not use the swimming pool until after 3 days, and they were unable to use it because it needed to be cleaned
Stayed 5 nights in Apr 2024
Response from JB on 22 Apr,2024
Dear guest, thank you very much for your comment, it helps us to be better every day and thus provide you with good service.

10/10 Excellent

LaToya

Liked: Staff & service, amenities
It was nice
Stayed 2 nights in Mar 2024
Response from JB on 22 Apr,2024
Dear guest, thank you very much for your comment, it helps us to be better every day and thus provide you with good service.

10/10 Excellent

Salvador

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place. Definitely good for the money.
Stayed 4 nights in Apr 2024
Response from JB on 22 Apr,2024
Dear guest, thank you very much for your comment, it helps us to be better every day and thus provide you with good service.

4/10 Poor

Andrii

Disliked: Cleanliness, staff & service
Stayed 6 nights in Mar 2024
Response from JB on 22 Apr,2024
Dear guest, thank you very much for your comment, it helps us to be better every day and thus provide you with good service.

10/10 Excellent

Juventino, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Place To Stay
Stayed 1 night in Apr 2024
Response from AM on 10 Apr,2024
Dear guest, We greatly appreciate your assessment and comments, they are very important to us.

2/10 Terrible

Daniela

Travelled with group
Disliked: Staff & service, amenities
The hotel its self is not bad. But the employees are horrible specially JOSE the so called manager. We asked for toilet paper at 8 am it was 11:30 when we returned to our room and there was still no toilet paper. Upon calling front desk I asked Jose for toilet paper and he told me that was not included in my package that I was lucky he was even going to give us some. When house keeping came she said it was included and she didn’t know why he was saying that. 4th day here today and they still haven’t came to clean the room. There was a bag of garbage in your closet and empty water bottles in the fridge I approached him about that too and it was never picked up. The air conditioner did not work and it was a mission trying to get someone to come clean it. The nicest here I would say is the young man at the entrance letting you in. Avoid JUAN if you ever stay here.
Stayed 3 nights in Apr 2024
Response from AM on 10 Apr,2024
Dear guest, We are very sorry for any dissatisfaction with the service at our hotel, we always suggest contacting the hotel's customer service to receive timely assistance, we will investigate what happened to correct it.

6/10 Okay

Krzysztof

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Unfortunately no beach view.
Response from am on 3 Apr,2024
Dear guest ,We are very sorry for any inconvenience at the hotel, we always suggest contacting the hotel's customer service for help.

10/10 Excellent

Christina

Liked: Staff & service, amenities
I loved this resort - it was simple, no frills. Right in the beach, amazing spa, all staff were super helpful.
Stayed 4 nights in Mar 2024
Response from JB on 3 Apr,2024
DEAR GUEST, IT WAS A PLEASURE TO HAVE HAD YOU AT OUR PROPERTY, THANK YOU FOR YOUR COMMENT, YOU HELP AND MOTIVATE US TO BE BETTER EVERY DAY

6/10 Okay

SAHR

Liked: Staff & service
I was asked to pay for cleaning services for 3 days but my room was cleaned only once and after repeated requests
Stayed 3 nights in Mar 2024
Response from AM on 1 Apr,2024
Dear guest, We are very sorry for any inconvenience, we will check to see what happened.

10/10 Excellent

Caroline

Stayed 2 nights in Mar 2024
Response from JB on 22 Apr,2024
In the heart of Los Corales, staff was great, I had a late night flight, and they made everything to facilitate my late night check in.

6/10 Okay

jadon

Disliked: Cleanliness, amenities, property conditions & facilities
Wifi was terrible, I tried contacting the facility multiple times, on my second last day someone came to look at it, and still did not fix the problem Apartment was dirty, stains in linen, stains on pillows and couch cushions Bathroom was half painted One good about this place was that it was walking distance to the beach
Stayed 3 nights in Mar 2024
Response from AM on 31 Mar,2024
Dear guest,We are very sorry for any dissatisfaction you have had at our hotel, we will check to see what may have happened.

8/10 Good

Neva

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice play to stay at; very close to the beach and dining options. They did not come to clean the room as often as they said they would. But rooms are very nice and clean. Kitchen has a lot of nice kitchenware. There is not much going on around the resort so perfect if you’re looking for a relaxing stay. There are some bars close by and some restaurants have live music. Because most people stay in all inclusive resorts, that’s the place you need to be for a bit more excitement I think
Stayed 7 nights in Mar 2024
Response from AM on 31 Mar,2024
Dear guest,We are very sorry for any inconvenience you have had in our hotel, we work every day to improve our service.

6/10 Okay

Sherica

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The location and private beach accessibility was amazing. The property on the outside was beautifully kept and the pool was clean and looked okay (although we did not use it). The gentleman who worked the office was fantastic and friendly. Also, the young man who took us to our room and security guard was great and their presence was always welcoming. I would say most of the staff was very welcoming and always said hello and had smiles on their faces. The only staff that did not seem as such was the cleaning crew. Our stay was 5 nights and we came to the conclusion that we probably would pick different accommodations if we were to visit again. The biggest issue we had with the villa we stayed was the cleanliness of the unit. Upon arrival we had ants all over the place and visited the local mini market to purchase bug spray. On night two we discovered two very large cockroaches in the bathroom area and day four another smaller size one. Now this is a tropical place so bugs are to be expected at times. However, it’s just not something you wish to find in your room especially when there is no food or trash laying around. The other issue was that you can tell that the cleaning crew does the bare minimum. Towels were hard to get and room cleaning happened day four. Simply changed the sheets gave two towels for 3 people, swept, and not a smell of any cleaning product in the room. Walls, floors, and fixtures were dirty from day 1. Cleanliness is key. Simple room updates are needed.
Stayed 6 nights in Mar 2024
Response from am on 27 Mar,2024
Dear guest, We are very sorry for any inconvenience you may have had during your stay. We will check with the staff to see what happened and try to correct it. We always suggest our guests contact the hotel's customer service to find a quick solution.

8/10 Good

Kimberley Mann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the beach and we like this area - we've stayed in this area before, close to shops, pharmacy, market, restaurants - Los Corales has it's own private beach area with loungers which was really nice too.
Stayed 1 night in Mar 2024
Response from AM on 26 Mar,2024
Dear guest,We greatly appreciate your rating and comments, it is very important to us.

2/10 Terrible

Tyrese

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The food was bad, service was bad, cleaning never happened, terrible experience
Stayed 6 nights in Mar 2024
Response from am on 25 Mar,2024
Dear guest, We are very sorry for any inconvenience you have had with the service at the hotel, we always suggest contacting our hotel's customer service to receive any help, we will verify your case to see what could have happened.

6/10 Okay

Louise

Liked: Staff & service
Disliked: Property conditions & facilities
The places advertised for 2 restaurants however there is only 1. The building are very outdated, they need entire Reno, all the room are outdated and there is a lot of false advertising and information. However it’s very safe with security 24/7. Fun excursion to do.
Stayed 7 nights in Mar 2024
Response from AM on 17 Mar,2024
Dear guest, We are very sorry for the inconvenience, our hotel works every day to improve every detail of our property, we hope we have the opportunity to serve you again.

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach. Basic rooms, but clean.
Stayed 3 nights in Jan 2024
Response from AM on 13 Mar,2024
Dear guest,We greatly appreciate your rating and comments, it is very important to us.

10/10 Excellent

Melvin R

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for and I got what I wanted
Stayed 3 nights in Feb 2024
Response from AM on 12 Mar,2024
Dear guest ,We greatly appreciate your assessment and comments, they are very important to us.

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
There were several small parts of the apartment which were damaged. There was no soap to wash dishes, and there was only one pot to cook. Additionally the view was not exactly what was advertised. However, the beach was beautiful and the environment in general was very nice.
Stayed 4 nights in Mar 2024
Response from AM on 12 Mar,2024
Dear guest ,We are very sorry for any dissatisfaction you may have had, we always suggest our guests contact our customer service to be assisted immediately, we work every day to improve.

6/10 Okay

Thomas P

Disliked: Cleanliness, property conditions & facilities
We loved the beach and the ocean colors but the 1 bedroom place we stayed only had a small coffee pot and tiny fridge and freezer not even a microwave no communication from office on maintenance or cleaning of facilities
Stayed 9 nights in Feb 2024
Response from AM on 9 Mar,2024
Dear Guest,We are very sorry for any inconvenience you have had at our property, we will investigate what happened to try to correct it.

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment was large and well-design. Cosy and clean. The beds were very big and very comfortable. Clean bedlinen and towels. Everywere pretty curtains and windows to open. Nice view to the beach. The beach was nice and clean. Enough sunbeds available. Frienly beachman. Unfortunately, it is a little worn out. Missing door knobs, cupboard doors that don´t close etc. It didn´t bother us much - But it could be a real GEM
Stayed 3 nights in Feb 2024
Response from AM on 4 Mar,2024
Dear guest , We appreciate your review and regret any dissatisfaction you may have had with our property. We are working every day to improve our facilities.

6/10 Okay

Rosalia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was clean on the outside and inside however there is a very bad smell during evening hours, and also cacarous in the bathroom. The receptionist was very professional and polite (sorry I don’t remember your name) the security guys was amazing he give me a little turn around the hotel and my apartment. It was very uncomfortable to be walking at the beach during night time and have guys approaching to ask if I need it company or if they couldn’t get my phone number, even the security guards that was on duty at the secure station at the beach asked me if I need someone to spend the night or just to talk, at that point I just went to my apartment. Tourist should be treated with respect, this type of behavior was unacceptable, not sure if Los Corabes owner hire their security personnel however this was unacceptable. Villa Blanca Restaurant was great, coffee, cocktails and dinner dishes were great, breakfast was ok. I went to the spa and got a nice discount, staff could be more friendly but the service was very good.
Stayed 2 nights in Feb 2024
Response from am on 26 Apr,2024
Dear guest ,We are very sorry for any inconvenience you have had in our hotel, we will verify what happened to try to correct it.

2/10 Terrible

JELENA RHETT

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from AM on 28 Feb,2024
Dear guest ,We are very sorry that we did not meet your expectations, we always suggest that our guests communicate any dissatisfaction to assist them in time.

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 5 nights in Mar 2023
Response from AM on 25 Feb,2024
Dear guest , We greatly appreciate your review, it is very important to us.

6/10 Okay

Laurie

Travelled with group
Liked: Staff & service
We had a nice stay, front desk staff helpful, rooms were dated but ok. When I booked this vacation, I did so through Expedia and I would have them add to your ad that if you book a room at Los Corales upon check in you will be charged $7/person per day for electricity in your room. I had read this in reviews of the resort so we knew about this charge before check in. Also that housekeeping is done every 2-3 days - Expedia advertises as daily.
Stayed 9 nights in Feb 2024
Response from jb on 28 Feb,2024
Dear guestWe are happy that your stay was to your liking, and we thank you for the comments in your review, they help us improve to provide better services to all our guests. thank you

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
4 stars on the property condition as the cable tv was sub par. We did have in room wifi which was a plus and a welcome upgrade.
Stayed 3 nights in Feb 2024
Response from AM on 24 Feb,2024
Dear guest,We are very sorry for the inconvenience with the cable TV, we have already solved the problem, we hope to serve you again.

2/10 Terrible

Cynthia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It could be better no microwave no service to TV. No service to clean.
Stayed 4 nights in Feb 2024
Response from JB on 20 Feb,2024
Dear guest, we are sorry for the inconvenience that occurred during your stay.We work every day to improve at all times and thus provide you with a better service.

4/10 Poor

Everett

Stayed 4 nights in Feb 2024
Response from AM on 25 Mar,2024
Dear guests, We are very sorry that we did not meet your expectations, we work every day to improve.

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous spaced out villas, lovely pool and nice staff.
Stayed 6 nights in Feb 2024
Response from JB on 20 Feb,2024
Thank you for your evaluation, we work every day to provide you with better service

6/10 Okay

Sugar

Stayed 7 nights in Jan 2024
Response from JB on 20 Feb,2024
Thank you for your evaluation, we work every day to provide you with better service

2/10 Terrible

NOLAN A

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from JB on 20 Feb,2024
Thank you for your evaluation, we work every day to provide you with better service

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with an outstanding quality of rooms and beautiful beach
Stayed 3 nights in Feb 2024
Response from AM on 11 Feb,2024
Dear guest,We greatly appreciate your rating and comments, it is very important to us.

8/10 Good

Marjia

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from JB on 20 Feb,2024
Thank you for your evaluation, we work every day to provide you with better service

6/10 Okay

E

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from JB on 20 Feb,2024
Thank you for your evaluation, we work every day to provide you with better service

6/10 Okay

Laura

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was okay, they charged us extra fees and wouldn’t let us check in until 3pm. It said breakfast offered but there was no breakfast. You get 2 bath towels and a bath mat. No hand towels and any extras cost you $ the beach was beautiful and they had umbrellas and loungers available so that was good. There was a lot of construction going on so it was very noisy and pretty dirty in the surrounding areas. The walkways however were well maintained. The jacuzzi was not hot, not even warm and both it and the pool were pretty dirty. It was an okay stay, won’t be going back though.
Stayed 2 nights in Feb 2024
Response from AM on 8 Feb,2024
Dear guests,We are very sorry for all the inconveniences you have had in our property, we hope that the construction work ends as soon as possible, to once again offer a quiet and natural environment as our hotel has always been.