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Reviews of B&B Manoir Mon Calme

3 out of 5
B&B Manoir Mon Calme
549, Grande-Allée Est, Québec City, QC

Reviews

8.2

Very good

Rating 10 - Excellent. 149 out of 407 reviews" "
Rating 8 - Good. 159 out of 407 reviews" "
Rating 6 - Okay. 64 out of 407 reviews" "
Rating 4 - Poor. 22 out of 407 reviews" "
Rating 2 - Terrible. 13 out of 407 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Alfonsina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning doesn’t work. The breakfast is no free. If you want to eat there is $25 per person. I went there 2 years ago and it was included. The rug smells really bad.
Stayed 2 nights in May 2024

6/10 Okay

Leo Lung Wai Courtenay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room could have been better ventilated. The dampness of the room especially bathroom gave rise to spotting 2 big silverfish roaming around the bathroom floor. Also the breakfast being continental only was $25 plus tax which appears veey expensive. We decided to eat out.
Stayed 2 nights in May 2024

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service
Great location, comfortable bedroom, clean and helpful host. Thank you
Stayed 5 nights in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Amenities, property conditions & facilities
A nice quiet place. Very well situated. But very impersonal. We never met the owners. But we almost had the place to ourselves. So, all in all, I would go there again. 😘
Stayed 3 nights in Apr 2024
Response from JING on 30 Apr,2024
Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words. We will take your feedback into consideration as we continuously seek to improve the guest experience. We hope that you will consider staying with us again in the future, and we will do our utmost to ensure that your next visit is both relaxing and personalized.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Perfectly located between the old city and Edu-Inter where I was taking a French immersion course! Lovely surroundings and great restaurants near! Also, bus 11 (best bus for all major access) stopped right in front.
Stayed 6 nights in Mar 2024
Response from jing on 30 Apr,2024
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful stay at our hotel. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! My husband and I loved the property and thought it was beautiful and that the location was perfect. We did not see any staff during our five day stay, which was perfectly fine with us but might be a problem for someone else. The check in process was very smooth and easy, which we appreciated as we were coming in late. The only real con was that the parking situation was difficult because the snow packed on the sides of the lot meant that the whole parking lot could not be utilized. Because of this we ended up parking in public parking across the street. Not a big deal. Overall we loved our stay and we cant wait to come back someday! Especially the value for the price is exceptional. I highly recommend staying at this property!
Stayed 4 nights in Feb 2024

8/10 Good

Sonia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Marieve

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent!! Clean, lots of space for our family (we had the top floor 3 bed unit). We bumped our heads a few times on the low ceilings but the space was totally charming. Parking was just down the street, easy to find, no big deal that it wasn't on site. Excellent value. We loved it!
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is convenient, Room was dated, but the bedding was good, I loved that there was a water dispenser outside for everyone to use, wine glasses in the room, there was a hair dryer, a lot of towels, easy check in and check out
Stayed 3 nights in Jan 2024

8/10 Good

Satu Elisa

Stayed 1 night in Dec 2023

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice location and Easy acces
Stayed 1 night in Dec 2023

6/10 Okay

Gabriela

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

6/10 Okay

NADINE

Liked: Cleanliness
Disliked: Staff & service
The building is cute outside and inside, clean and walkable to old Quebec. By e mail, staff is responsive and polite. On site, they are cold and rude. No “hello how are you, how do you like your stay” But we got only : “is it your car outside cause you have to pay” or “how many are you because there is an additional “, Don’t expect warmth and welcoming behaviour. Once on site, we were told breakfast was not available because the cook was sick. It was a public holiday so everything was closed but they dod not care and did not try to help. In a nutshell, you could probably get a much better experience somewhere else..

6/10 Okay

Arturo

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kai

Liked: Cleanliness
Decent for the price , a little far from most attractions/ fun restaurants
Stayed 2 nights in Nov 2023

6/10 Okay

Jean

Liked: Cleanliness, room comfort
Disliked: Staff & service
Would have liked coffee available in morning
Stayed 3 nights in Nov 2023

4/10 Poor

Stephane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lit bien mais pas plus. Ce matin petit déjeuner ces un B&B.. personne... donc pas de B&B. Chambre de bain beaucoup de moisisure et ruban adesif da la douche pour cahe les fissures. Par contre un bel endroit bien située. Moi j'aime les veille maison et celle la a du cachet.
Stayed 1 night in Nov 2023

4/10 Poor

peter

Disliked: Staff & service
not for one who has ambulation issues, wish I had known, 3 flights of stairs for me to negotiate with a 45lb. suitcase, plus I was late arrival, I was drained! Next morning down 3 flights, no one to assist or offer to assist!
Stayed 1 night in Oct 2023

10/10 Excellent

Meae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lication is excellent and quiet.
Stayed 3 nights in Oct 2023

10/10 Excellent

Danica

Stayed 1 night in Oct 2023

10/10 Excellent

Akshay

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Stewart A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. 20-30 minute walk to the old city. Highly recommend.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
OK place, poor communication.
Place is clean, easy to check in and comfortable. But very poor communication otherwise. 1. First, they gave us all the info about having breakfast in the B&B but did not tell us that we needed to make reservation in advance so we had to roam around looking for breakfast the first day. Second day, when we reserved, they did not confirm for hours. Finally when they did, there was no breakfast in time the next day so we left without breakfast. Pls keep communication quick and keep your word.
Stayed 2 nights in Oct 2023

8/10 Good

Rohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice buildings around
Stayed 1 night in Oct 2023

10/10 Excellent

Marina, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to major attractions, the place is in a spacious well maintained older property. Well worth the price. Breakfast is offered at additional price. A lot of reassurances around.
Stayed 3 nights in Oct 2023

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We had Room #1 that was in the front of the house and it was spacious along with being quiet. You could not hear anything from the street traffic. You are very close and walking distance from the Walled City. Lot's of options dining options with a few blocks. I would definitely stay here again.
Stayed 2 nights in Oct 2023

4/10 Poor

Fanny

Stayed 2 nights in Oct 2023

8/10 Good

paula

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good size room and old world
Stayed 3 nights in Sep 2023

10/10 Excellent

SEUNGHWAN

Stayed 1 night in Sep 2023

4/10 Poor

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome we received was a demand we pay IMMEDIATELY $20 for parking. No words of welcome. No information except what the keys were for. It was NOT welcoming at all!!! Not like other B&Bs we've been to. The worst thin is that this place is falsely calling itself a B&B. It is NOT a B&B! We had to pay $10 each for breakfast!!! I have never had to pay for breakfast at a B&B! EVER! The cleanliness was not desirable. There was an OLD cobweb near the ceiling between two walls. The ceiling was badly repaired. The bathroom looked very dated and need of repairs. That's not what we expect to see at that price! The location, however, was perfect to go visit Old Québec.
Stayed 3 nights in Aug 2023

8/10 Good

Crystal

Liked: Cleanliness, staff & service
A lovely stay in a lovely space. It is an older building with character which the owners use well and appoint with antique decor to match the space. The room could use a bit of upkeep (painting, grout, etc) to enhance its appeal but I would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Jamila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful atmosphere, Parisian style , very clean and the neighborhood is awesome. The breakfast is a little limited but it’s good and the lady is very professional
Stayed 3 nights in Jul 2023

6/10 Okay

Sergey

Stayed 3 nights in Jul 2023

8/10 Good

Veronica, Edinburgh

Travelled with group
Liked: Staff & service, property conditions & facilities
Great location and very home-y feel for the accommodations Cleanliness could be improved in the washroom, but everything else was great
Stayed 2 nights in Jun 2023
Response from Jing on 19 Jun,2023
Thank you for your great comments, we hope to see you next time!

10/10 Excellent

Chandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

ESSAM

Travelled with partner
The location of the hotel is great! Easy checking and checkout. However, the carpet in our room was dirty and it needs deep cleaning. There was no room service even for extra towels. It’s an B&B so you assume breakfast is included and that what the description says when we booked it but it was for $10/person and it wasn’t worth it.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old World Charm & Warm Hospitality
The B&B Manoir Mon Calme is perfectly located on the Grand Allee and within walking distance to a large selection of restaurants and the Old City. Our room was perfect for a family of 3 with two Queen size beds and lots of room. The B&B has vintage charm with its exposed brick, high ceiling and historical touches (i.e. original iron fireplace). Lots of towels available (nice large bath towels) with the option for housekeeping which we didn't need. We enjoyed breakfast one morning that included fresh fruit, croissant, choice of eggs, coffee & juice. A wonderful choice if you would like to experience Quebec City!
Stayed 4 nights in May 2023
Response from Jing on 30 May,2023
Hello Jennifer, Thank you for sharing your experience at the B&B Manoir Mon Calme. I'm glad you enjoyed your stay and appreciated the vintage charm and the breakfast. Quebec City is a beautiful place to visit.I hope to see you next time!

8/10 Good

sonia

Stayed 1 night in Dec 2022

10/10 Excellent

Marc-Antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check-in with lockbox. Style of room
Stayed 2 nights in Dec 2022
Response from Jing on 22 Dec,2022
Cher Marc-Antoine, Nous sommes ravis que votre séjour ait été mémorable. Nous espérons pouvoir vous accueillir à nouveau un jour prochain. Sincèrement,

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from JING on 25 Nov,2022
Thank you for taking the time to review your recent stay with us here at B&B Manoir Mon Calme. We are happy to see we gave a great rate during your stay and looking forward to welcoming you back in the future

10/10 Excellent

Alyzah

Stayed 2 nights in Oct 2022
Response from Jing on 21 Oct,2022
Thank you very much for your great review, we appreciate your honest feedback. Feedback such as yours assists us in improving our service and property. We hope to welcome you back again soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a weekend and it was cozy and quiet. The staff was very nice We didn’t have the breakfast but it smelled delicious!
Stayed 2 nights in Sep 2022
Response from Jing on 21 Oct,2022
Thank you for taking the time to write us a review, we hope to welcome you back in the future.

8/10 Good

Tadeusz

Stayed 1 night in Sep 2022
Response from Jing on 1 Oct,2022
Dear Tadeusz, We are so pleased that your stay was a memorable one. We hope to welcome you again one day soon. Sincerely,

10/10 Excellent

caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
chambre spacieuse et agréable
Stayed 2 nights in Sep 2022
Response from Jing on 26 Sept,2022
Cher Caroline , Nous sommes ravis que votre séjour ait été mémorable. Nous espérons pouvoir vous accueillir à nouveau un jour prochain. Sincèrement, Jing

10/10 Excellent

Jinwon

Stayed 1 night in Sep 2022

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lovely old building, with potential to be an amazing B&B, but needs some TLC. Parking lot is very difficult to access. Back stair railing is broken, which made it dangerous to climb steep outside stairs. Bathroom needs attention. It was clean, but toilet ran all the time, tap dripped, shower head didn’t work properly, water stains on walls. Shouldn’t breakfast be included at a Bed and BREAKFAST? Had to pay $5 for a toaster waffle, oily tasting scrambled eggs and a few chunks of fruit. Queen bed was comfortable, but twin was not. We expected more for the price.
Stayed 1 night in Sep 2022

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay for the $. Extremely good value. Beds very comfortable. A/c worked well.
Stayed 1 night in Sep 2022
Response from Jing on 3 Sept,2022
Hello John, Thank you for taking the time to review your recent stay with us here at B&B Manoir Mon Calme. We are happy to see we gave a great rate during your stay and looking forward to welcoming you back in the future