The hotel itself is lovely! The attendant at the check-in desk was very nice and cooperative and answered all my questions very well. What I found inconvenient is the set of (steep) stairs that awaits from the moment we open the front door: my 87-year-old mother had quite a bit of difficulty navigating them. Had I known about these stairs, I would probably not have booked my stay knowing my mom's limitations. The hotel has no parking and the 15-minute drop-off spot is on a rather busy street, which is also rather inconvenient. But otherwise, the room was beautiful, the beds comfortable, and everything was clean.