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13 Poole Lane by Staysouth

4.0 star property

Photo gallery for 13 Poole Lane by Staysouth

Lounge
Sun deck
Exterior
3 bedrooms, individually decorated, individually furnished, desk
Living room

Reviews

10 out of 10
Exceptional

Entire home

3 bedroomsSleeps 7243 sq m

Popular amenities

  • Dryer
  • Washer
  • Fireplace
  • Air conditioning
  • Kitchen
  • Outdoor space

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

13 Poole Lane by Staysouth

Holiday home in Queenstown with kitchen and balcony
Along with concierge services, this smoke-free holiday home has laundry facilities and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and tour/ticket assistance are on-site. The holiday home has 3 bedrooms and offers free WiFi and a DVD player. A kitchen comes with a fridge and an oven, and guests will also find upscale touches, such as a fireplace and a heated floor. Housekeeping is available on request.
This holiday home offers 2 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. 50-cm flat-screen televisions come with DVD players. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Add dates for prices

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free self parking on site
  • Onsite parking options include a garage

Family friendly

  • Children stay free (see details)
  • Cot: NZD 15 per night
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: NZD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Living spaces

  • Fireplace
  • Heated floor
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-cm flat-screen TV
  • DVD player

Outdoor areas

  • Balcony
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free local calls
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Wine tours
  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Scooter/moped rentals nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 2 units
  • Bicycle rentals
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

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8.6 out of 10, Excellent, 1,002 reviews
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night.
Cots (infant beds) are available for NZD 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: NZD 22 per person (one-way)
  • Airport shuttle fee per child: NZD 22 (one-way), (from 3 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ravello House Queenstown
13 Poole Lane Villa 4 House Queenstown
13 Poole Lane Villa 4 House
13 Poole Lane Villa 4 Queenstown
13 Poole Lane Villa 4
13 Poole Lane, Villa 4 Queenstown
Private vacation home 13 Poole Lane, Villa 4 Queenstown
Private vacation home 13 Poole Lane, Villa 4
Ravello
13 Poole Lane Villa 4
13 Poole Lane, 4 Queenstown
13 Poole Lane, Villa 4 Queenstown
13 Poole Lane, Villa 4 Private vacation home Queenstown
Ravello
13 Poole Lane, Villa 4 Private vacation home
13 Poole Lane Villa 4
13 Poole Lane Queenstown
13 Poole Lane Private vacation home
13 Poole Lane Private vacation home Queenstown
13 Poole Lane
13 Poole Lane Villa 4
13 Poole Lane By Staysouth
13 Poole Lane by Staysouth Queenstown
13 Poole Lane by Staysouth Private vacation home
13 Poole Lane by Staysouth Private vacation home Queenstown

About the area

Map
4/13, Poole Lane, Queenstown, Otago, 9300

What's nearby

  • Queenstown Gardens - 7 min walk - 0.6 km
  • Queenstown Mall - 8 min walk - 0.7 km
  • TSS Earnslaw Steamship - 12 min walk - 1.0 km
  • Kiwi and Birdlife Park - 13 min walk - 1.1 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Cookie Time - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Asian Mart - ‬11 min walk
  • ‪Rata - ‬9 min walk

Frequently asked questions

Is 13 Poole Lane by Staysouth pet-friendly?

No, pets are not allowed at this property.

How much is parking at 13 Poole Lane by Staysouth?

Self-parking is free at this property.

What time is check-in at 13 Poole Lane by Staysouth?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at 13 Poole Lane by Staysouth?

Checkout is at 10:00 AM. Late check-out is available for a fee.

Does 13 Poole Lane by Staysouth provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-7:00 PM on request. A fee of NZD 22 per person applies.

Where is 13 Poole Lane by Staysouth located?

Located in Queenstown City Centre, this holiday home is within a 10-minute walk of St Josephs Parish and Queenstown Arts Centre. Cookie Time and Queenstown Gardens are also within 15 minutes.

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13 Poole Lane by Staysouth Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 10 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10

We had an awesome stay, the property is lovely and well appointed. Fantastic views, nice and warm with all the comforts of home.
Stayed 3 nights in May 2024

10/10

Stayed 4 nights in Feb 2025

10/10

Fantastic place to stay! Wonderful views, luxurious fit-out and overall super comfortable. Will be back!
Stayed 4 nights in May 2021

10/10

Excellent views
Stayed 7 nights in Apr 2021

10/10

Excellent accommodation for multi generational family of 5. Fantastic view of mountains across lake wakatipu. Very clean and well kitted out and warm when weather turned cold. Highly recommend and would stay again.
Stayed 8 nights in Dec 2020

10/10

Very nice accommodation. Bottle of wine appreciated open arrival
Stayed 1 night in Sep 2020

10/10

Fabulous- service was amazing and they accommodated our early arrival and late departure. Fab views snd very peaceful... great location. We will be back!!!!
Stayed 3 nights in Aug 2020

10/10

酒店位置在山上，建议开车或者打车，步行到市中心大概15分钟但坡很陡。酒店三层自带电梯，三卧室三洗手间，起居室很大，窗外景色非常好。因为是民宿所以没有客房服务，但各种厨具洗衣干衣洗碗机烤箱之类设施非常齐全。空调只有起居室才有，白天得拉上窗帘不然太热。另外，押金一千有点小贵。
Stayed 2 nights in Jan 2020

10/10

Stayed 2 nights in Nov 2019

10/10

Stayed 4 nights in Oct 2019