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Overview of Heartland Hotel Queenstown

Photo gallery

Guest reviews

4.1 / 5Very Good
1,000 reviews

Amenities

  • Free WiFi
  • Free parking
  • Restaurant
  • Breakfast Available

Map

What's nearby

Popular LocationQueenstown Mall4 min walk
Popular LocationQueenstown Beach5 min walk
Popular LocationSkycity Queenstown Casino6 min walk
AirportQueenstown (ZQN-Queenstown Intl.)8 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Chalet Quad Room

    Chalet Quad Room

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds
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  • Standard Studio King Room

    Standard Studio King Room

    Room amenities

    • Sleeps 2
    • 1 King Bed
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  • Family Room

    Family Room

    Room amenities

    • Lake view
    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds
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  • Standard Twin Room

    Standard Twin Room

    Room amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
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  • Superior King View Room

    Superior King View Room

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
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  • Standard Triple Room

    Standard Triple Room

    Room amenities

    • Sleeps 3
    • 3 Single Beds
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  • Chalet Studio King Room

    Chalet Studio King Room

    Room amenities

    • Sleeps 2
    • 1 King Bed
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  • Chalet Studio King View Room

    Chalet Studio King View Room

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
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  • Standard Super King/Split View

    Standard Super King/Split View

    Room amenities

    • Lake view
    • Sleeps 2
    • 1 King Bed
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  • Superior Studio, Multiple Beds

    Superior Studio, Multiple Beds

    Room amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
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  • Standard Super King/Split

    Standard Super King/Split

    Room amenities

    • Sleeps 2
    • 1 King Bed
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About this area

Queenstown

Located in Queenstown, Heartland Hotel Queenstown is in the city centre and near the beach. Shotover Jet and Coronet Peak Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Kiwi and Birdlife Park are also worth visiting.

Popular Location

What's nearby

  • Queenstown Mall - 4 min walk
  • Queenstown Beach - 5 min walk
  • Skycity Queenstown Casino - 6 min walk
  • Fear Factory Queenstown - 8 min walk
  • TSS Earnslaw Steamship - 8 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Hillside Brasserie – Restaurant with a bar. Serves breakfast and dinner daily. Kids' menu available.

About this property

Heartland Hotel Queenstown

3-star eco-friendly hotel, walk to Lake Wakatipu
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, dry cleaning and laundry facilities. All 81 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Other amenities available to guests include hairdryers, safes and phones.
Heartland Hotel Queenstown offers 81 forms of accommodation with a safe and a hairdryer. Satellite televisions are provided.
Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: NZD 28 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities
Mini-fridge

Conveniences

Free newspapers in reception
Front-desk safe
No lifts

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Ski storage
Tour/ticket assistance

Languages spoken

English
Portuguese
Spanish

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Heating
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

Satellite channels
TV

Food and drink

Mini fridge

More

Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types accepted at this property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 28 per person (approximately)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

  • Heartland Hotel Queenstown
  • Heartland Hotel
  • Heartland Queenstown
  • Scenic Circle a Line Hotel
  • Scenic Circle a Line Queenstown
  • Scenic Circle a Line Queenstown
  • Heartland Queenstown
  • Heartland Hotel Queenstown Hotel
  • Heartland Hotel Queenstown Queenstown
  • Heartland Hotel Queenstown Hotel Queenstown

Guest reviews

4.1

Very Good

5 - Excellent
349
4 - Good
457
3 - Okay
138
2 - Mediocre
37
1 - Poor
19
4.2
Cleanliness
4.3
Service and Staff
3.8
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Needs some care, Wii Fi did not work correctly on some apple products. Outside of buildings need good scrapping and painting/repair. Still, nice place and least expensive I could find.

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Proximity to Queenstown CBD was good. Parking was too limited though

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

The lake views from room 426 is superb. each room on this level has a private balcony to sit and sip wine while you watch the sunset. The hotel is on a steep incline and has no elevators. Difficult to walk to the hotel from town due to the incline

Stayed 4 nights in Jan 2020

3/5

  • Liked: Staff & service

Helpful staff and good location. Our room was right next to the reception and very noisy. We were woken up by cleaners around 5am who were having a good old chat in the corridor and dragging a vacuum cleaner around, and then the noises didn’t really stop with everyone coming and going. Definitely ask for a room away from reception if possible!

Stayed 1 night in Jan 2020