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New Orleans Hotel

3.5 star property
Inn in Arrowtown with free parking

Choose dates to view prices

Photo gallery for New Orleans Hotel

Front of property
Living area
Bar (on property)
Coffee service
2 bedrooms, laptop workspace, iron/ironing board, free WiFi
New Orleans Hotel welcomes visitors with a cozy lobby fireplace and inviting bar. Guests enjoy WiFi, a full breakfast, and a relaxing terrace after exploring the city. Previous travelers consistently highlight the staff's helpfulness as a key part of their stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Parking included
  • Free WiFi
  • Business services

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room, 1 Queen Bed

2 bedrooms, laptop workspace, iron/ironing board, free WiFi

Basic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate dining area
Separate sitting area
TV
2 bedrooms
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed

2 bedrooms, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate dining area
Separate sitting area
2 bedrooms
Hairdryer
Coffee/tea maker
Electric kettle
Satellite channels
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment

Living area

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Heating
2 bedrooms
Hairdryer
Microwave
Coffee/tea maker
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
27 Buckingham Street, Arrowtown, 9302

What's nearby

  • Arrowtown Chinese Settlement - 3 min walk - 0.3 km
  • St Patrick's Catholic Church & Mary MacKillop's Cottage - 5 min walk - 0.5 km
  • Tobins Track - 10 min walk - 0.9 km
  • Millbrook Resort Golf Course - 3 min drive - 2.2 km
  • Arrowtown Golf Course - 4 min drive - 2.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 19 min drive

Restaurants

  • ‪Coronet Peak Cafe - ‬21 min drive
  • ‪The Fork and Tap - ‬2 min walk
  • ‪11th Avenue by Frank’s - ‬10 min drive
  • ‪Wolf Coffee Roasters - ‬1 min walk
  • ‪Ayrburn - ‬4 min drive

About this property

New Orleans Hotel

Property highlights
A terrace, a fireplace in reception and a bar are just a few of the amenities provided at New Orleans Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Full breakfast (surcharge), luggage storage and meeting rooms
  • ATM/banking services
Room features
All guest rooms at New Orleans Hotel include comforts, such as laptop-friendly workspaces and separate sitting areas, in addition to amenities, such as free WiFi and separate dining areas.
More amenities include:
  • Bathrooms with showers and hairdryers
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Similar properties

View from property

Shades of Arrowtown

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
9.6 out of 10, Exceptional, 241 reviews
Shades of Arrowtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: NZD 12 to 30 per person
  • A bar/lounge

Family friendly

  • Separate in-room dining area

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 9 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 12.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

Frequently asked questions

Is New Orleans Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at New Orleans Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at New Orleans Hotel?

Check-in start time: 3 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at New Orleans Hotel?

Checkout is at 10 AM.

Where is New Orleans Hotel located?

Situated in Arrowtown, this inn is steps away from Off The Wall Gallery, Lakes District Museum and Arrow River. Arrowtown Chinese Settlement and St Patrick's Catholic Church & Mary MacKillop's Cottage are also within 5 minutes.

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Reviews

New Orleans Hotel Reviews

7.4

Good

7.8

Cleanliness

9.0

Location

7.8

Staff & service

7.6

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 56 out of 225 reviews
Rating 8 - Good. 90 out of 225 reviews
Rating 6 - Okay. 43 out of 225 reviews
Rating 4 - Poor. 26 out of 225 reviews
Rating 2 - Terrible. 10 out of 225 reviews

Reviews

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, right in the middle of Arrowtown. Would definitely stay there again
Stayed 1 night in Aug 2025

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old pub. Food amazing. Room was good with view or river. Hosts were the best!!!
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying at this venue, very friendly staff and great food.
Stayed 1 night in Jul 2024

10/10 Excellent

Pavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Very central
Stayed 1 night in May 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was close to everything in town, just walk out onto the street. It is very convenient with a resturant and everything I needed. There is also a postshop in walking distance. You don’t have to walk far for walking tracks.
Stayed 1 night in May 2025

2/10 Terrible

Zac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unclean, not as the photos were, unkind manager, smell was awful, had to go stay somewhere else. manager did not refund any money. Unprofessionally run bar, underage people serving drinks.
Stayed 1 night in Aug 2025

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, we arrived early but allowed access to room so we could leave our bags. Great to have use of a magnifying mirror in bathroom. Awesome time Thank you
Stayed 1 night in Apr 2025

6/10 Okay

anthony p

Liked: Cleanliness, staff & service

Good value for money

The room basic but comfortable ,the carpet could do with a clean otherwise quite happy .guests get 10% off drinks and food in the pub which is a bonus.
Stayed 1 night in Jan 2025

8/10 Good

Leasa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quick easy check in prosess conveniently situated in the heart of arrowtown perfect for short walks to restaurants. Rooms are in need of an up grade but all i needed was a clean bed and shower and thats exacly what i got
Stayed 1 night in Nov 2024

8/10 Good

Doreen

Liked: Amenities
Very clean and quite even though it’s in the town centre Staff excellent. Should mention you have stairs to climb.
Stayed 1 night in Jan 2025

6/10 Okay

RYOTA

It was OK.
Stayed 1 night in Dec 2024

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.
Stayed 1 night in Oct 2023

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked out window and you could see the trees and snow capped mountains. Very pretty.
Stayed 1 night in Oct 2024

8/10 Good

Pierre

Liked: Staff & service
Personnel très sympa. Petite frayeur au départ, car pas retrouvé ma réservation. Montré le N° de celle-ci pour avoir ma chambre. Hôtel vieillot mais convenable. 2 points positifs : en plein centre de la ville, et fait restaurant et bar. Parking gratuit à 100 mètres.
Stayed 1 night in Jan 2025

2/10 Terrible

lynn

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!

Historical shouldn't mean old and fithy. The staff were helpful and the restaurant good but the accommodations were terrible. The carpet looked 30 years old with huge stains and the bed was low and lumpy with no headboard. All the rooms overlooked the commercial trash and grease bins.
Stayed 1 night in Apr 2025

8/10 Good

Julien

Liked: Staff & service, property conditions & facilities, room comfort

Logement plein centre historique, bien un peu cher

Adresse dans le centre historique d'arrowtown, sympa et calme pour une soiree. Accueil moyen au bar. Nous avons été surclassés dans une chambre toute équipée a l'étage avec salle de bain séparée, parfait ! Une petite remise au gout du jour serait nécessaire mais cela fait l'affaire. Nous n'avons pas diner au pub brasserie. Rapport qualité prix moyen
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm
Stayed 2 nights in Jul 2023

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was warm.
Stayed 1 night in Jun 2024

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Great location and affordable in the heart of Arrowtown. While the room we had was dated, it was clean and tidy. The only downside was the lack of air-conditioning to cool the room down on a hot night. The desknfan provided was noisy and inadequate for how hot it was.
Stayed 1 night in Jan 2025

8/10 Good

Astrid

Liked: Cleanliness, staff & service
Price and convenience
Stayed 2 nights in Mar 2023

6/10 Okay

Devinder

Disliked: Amenities
No microwave and thick blanket for such weather conditions
Stayed 2 nights in Jul 2024

2/10 Terrible

jo

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t book with hotels.com

Not the fault of the hotel but totally disappointed in hotels.com
Stayed 1 night in Jun 2024

6/10 Okay

Tony and Linda

Liked: Cleanliness, staff & service, amenities
Unfortunately the wine glass was not cleaned properly.
Stayed 1 night in Feb 2024

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