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Aparthotel

The Waterfront

3.5 star property

Choose dates to view prices

The Waterfront sits in Queenstown City Centre, offering modern comforts that include free WiFi and dry cleaning/laundry services. Travelers can head to nearby Skyline Queenstown or simply explore the surrounding area on foot—a feature previous guests particularly appreciate.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Fireplace
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About this property

The Waterfront

  • Aparthotel located in Queenstown City Centre
  • The Waterfront provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Babysitting (surcharge), luggage storage and a lift
    • Smoke-free property and tour/ticket information
    • Guest reviews say good things about the walkable location
  • Room features
  • All guest rooms at The Waterfront feature comforts, such as fireplaces, as well as
  • Other conveniences in all rooms include:
    • Heating and portable fans
    • Free toiletries and hairdryers
    • 40-inch TVs with satellite channels
    • Wardrobes/cupboards, balconies and microwaves

Similar properties

Exterior
Holiday Inn Express & Suites Queenstown by IHG
Queenstown City Centre
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.2 out of 10, Wonderful, 1,000 reviews
The price is S$161
includes taxes & fees
4 Jun - 5 Jun
Holiday Inn Express & Suites Queenstown by IHG
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 20

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments

The front desk is open daily from 9:00 AM - 5:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 50.0 per day.

Cots (infant beds) are available for NZD 20.0 per day

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is The Waterfront pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Waterfront?

Self-parking is free at this property.

What time is check-in at The Waterfront?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Waterfront?

Checkout is at 10 AM.

Where is The Waterfront located?

Located in Queenstown City Centre, this aparthotel is steps away from Lake Wakatipu, SKYCITY Wharf Casino and Steamer Wharf. Creative Queenstown Arts & Crafts Market and Fear Factory Queenstown are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.6

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 199 out of 365 reviews
Rating 8 - Good. 135 out of 365 reviews
Rating 6 - Okay. 20 out of 365 reviews
Rating 4 - Poor. 6 out of 365 reviews
Rating 2 - Terrible. 5 out of 365 reviews

Reviews

Verified

10/10 Excellent

Terri Lynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, beautiful view, helpful staff! We loved how close it is to everything, but with all the comfort of home.
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Mansoor

Liked: Cleanliness, amenities, property conditions & facilities, communication
An amazing view from the suite
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Great location, great view and access to amenities.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Hazem

Liked: Cleanliness, room comfort, communication

Amazing stay

Amazing location and very nice property, in the heart of the city within walking distance of the shopping area and pretty much all other attractions in Queenstown, room was spotless and beds were super comfy, great stay overall, will be back
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Rhodri

Liked: Cleanliness, room comfort, communication
Very centrally located with excellent views over the lake. Easy walking distance to all major downtown Queenstown destinations. On site parking a real bonus. Photos from our apartment (Rm12)
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, communication
Great location, reasonable value for money
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Naomi Veronica

Liked: Cleanliness, property conditions & facilities, communication
Fabulous spot a stone's throw from the heart of Queenstown. Absolutely beautiful views. There's an elevator, so no stairs or hills to have to drag your bags up. Parking is a little tight but plenty of spaces available.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

lisa

Liked: Cleanliness, room comfort, communication
Great location within walking distance to downtown. Beautiful view of the mountains with plenty of room for two couples to be very comfortable. Laundry facilities available on bottom floor and plenty of parking space.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Laura

Great location, very comfortable, helpful staff and very clean. An ideal place to stay in Queenstown.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities, communication
So perfect for getting into town for dinner, shopping etc
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, room comfort, communication

convenient hotel, walking distance to everything

Fabulous location. It’s on a noisy road (at times), but that’s to be expected for the convenient location. Our apartment was nice, comfy and had good amenities.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, room comfort, communication
Amazing views; great location
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location and gorgeous view!
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent rooms with full kitchen. Beautiful lake view. In city center really close to wharf for dining and activities.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful views of the lake and easy to walk around Queenstown.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property to start our NZ journey! Very close to everything as well. We basically parked and then walked everywhere!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ash

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing views. Excellent hotel staff that go out of there way to make your stay absolutely perfect.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, room comfort, communication

Highly recommend

Great location and tidy comfortable units
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Donna G

Liked: Cleanliness, room comfort, communication

Amazing views

We had room #3A which was the top floor with a large balcony, incredible views of the lake and The Remarkable’s mountain range. We loved Queenstown, great town with lots to do and see. The hotel was super convenient and nicely stocked with everything you need. We had great happy hours on the patio:deck.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it. This is our second stay at The Waterfront, Queenstown and it definitely won’t be our last. Great accommodation, great location and an AMAZING view.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing views. Location to shops and restaurants. Clean and tidy
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Customer Service

Great location. Appreciated the early check in.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location right in town on water. Nice staff was accommodating with early check in. Loved view from 4th floor apartment. Spacious, clean and well equipped. Staff was helpful with transport instructions.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location, views & size of the property were impeccably convenient. Will recommend this to all in my circle for hands down convenience & ease.
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Pui

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, very convenient to walk to town centre. It would be nice if there are additional basic items such as salad bowl, non-stick pan and a bottle of diswashing liquid. Otherwise, it is a very nice apartment with good laundry facility.
Stayed 13 nights in Dec 2024