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"The hotel overall looks very nice and overall is clean. However, the room and bathroom had a terrible smell of mold. If they fix this problem, it will be a nice hotel."

"Good room with nice extras like dressing gown and toiletries. Very helpful staff and free parking in the centre of town."

"Amazing experience in every way!!! The spa is so relaxing and elegantly done , the rooms are lovely , the staff is gracious, i only wish we could have stayed longer !"

"Room was clean and well maintained - comfy chair and good wifi. Bed was great and pillows nice too"

"Lovely hotel, great location for restaurants and the theatre. Walking distance to the train station too."

"staff friendly and helpful. great selection of food at continental breakfast, fresh fruit and selection of pastries. great central location within ten minutes of the abbey and baths and very close to the theatre royal. modern room."

"Great location and great price. Perfect for me when I stay as it is near my office."

"The room is large but not usefully so. There are no plug sockets beside the bed in the room I was in so you had to get out of bed to turn your alarm off if like me your phone needs constant charging. The TV was a disappointment. No smart TV services (despite the buttons in the remote). Fortunately the WiFi was fast enough to stream on the tablet. No casting available. The bathroom was a similar situation. The combined depth of the large square sink and the cabinet covering the toilet cistern made shaving difficult and there was no pullout shaving mirror. Breakfast too was a disappointment. Scrambled eggs, plum tomatoes, sliced mushrooms, sausage and bacon was all there was on hot counter. You get more for less at the budget hotels."

"Nice location with good ambiance. Rooms were clean and well appointed. Parking was convenient with EV charging options."