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Reviews of Motel 6 Rancho Mirage, CA - Palm Springs

2 out of 5
Motel 6 Rancho Mirage, CA - Palm Springs
69570 Highway 111, Rancho Mirage, CA

Reviews

7.0

Good

Rating 10 - Excellent. 327 out of 1004 reviews" "
Rating 8 - Good. 219 out of 1004 reviews" "
Rating 6 - Okay. 166 out of 1004 reviews" "
Rating 4 - Poor. 119 out of 1004 reviews" "
Rating 2 - Terrible. 173 out of 1004 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness
Had a good stay
Stayed 2 nights in Apr 2024

4/10 Poor

Stella

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed with cleanliness of our room, dusty floors and bug crawling around the bathroom walls and floor.
Stayed 1 night in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service
Walls so thin, we can hear the 2nd Floor people walking and talking. Very irritable when you are trying to rest for the night.
Stayed 1 night in Apr 2024

6/10 Okay

Ly

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in thanks to Rita. Room was clean and comfortable with no frills.
Stayed 1 night in Apr 2024

6/10 Okay

Mark

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Restroom floods when showering
Stayed 1 night in Apr 2024

6/10 Okay

Janine

Travelled with partner
Sink did drain well
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr,2024
Hi Janine, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

6/10 Okay

Steven

Disliked: Property conditions & facilities
The room was tired and in need of some updating. The air conditioner had not been dusted or cleaned for some time. But, the bed was clean and comfortable enough.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 29 Apr,2024
Hi Steven, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 Good

Marco

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr,2024
Hi Marco, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good clean and safe
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Samuel, Easton

You get what you pay for
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr,2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Franklin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in
Stayed 1 night in Apr 2024
Response from Nancy Y. on 16 Apr,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr,2024
Hi Maricela, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Dwight

Awesome stay
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 Apr,2024
Hi Dwight,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Joe Yesenia

Business traveller
Disliked: Cleanliness, amenities
The room was dirty upon entering the first day. Pool and jacuzzi out half the week
Stayed 6 nights in Mar 2024
Response from Brand Experience Team on 10 Apr,2024
Hi Joe,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Bianneth

Stayed 1 night in Mar 2024

10/10 Excellent

Margie

Stayed 2 nights in Mar 2024

2/10 Terrible

aindrais

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Sheets were dirty on top. When we tried to get in bed there was dirt between the sheets. I thought maybe tiny insects but probably not. We didn’t move any more bags in after the first one and we slept in the car. I’m sure my wife threw away enough of the clothes she was wearing that we didn’t save any money staying here
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr,2024
Hi Aindrais,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable,driving distance to shopping centers, eating. Honestly if you plan on visiting to do things outside of a hotel this is a great option somewhere to sleep where it’s safe clean and again affordable
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 10 Apr,2024
Hi Jose,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Carl

Stayed 1 night in Mar 2024

4/10 Poor

Sasi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 4 Apr,2024
Hi Sasi, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in I found out that The owner and the person who checked me in, had already charged my card. It was declined, but they were able to charge it for one night. I said that I would pay on arrival I was extremely offended. I also asked how he charged me $89 equivalent to one night would not let me check in just for that one night and then charged me another $157 before allowing me to check in
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2 Apr,2024
Hi Michael, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

Patricia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
First time reviewing a hotel but feel the need to warn families to stay away from this location. Front desk rude, non smoking rooms reek of smoke, plumbing is aweful had to be moved rooms because toilet kept getting clogged. Both room were very dirty, floors had build up dirt and first one looked like it had not been swept. As we were walking out a room had bullets lined up outside window. Location up the street by downtown was a much better experience for us a year ago. We are not picky since we are on a budget but this was aweful all around no redeeming factors.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2 Apr,2024
Hi Patricia, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 28 Mar,2024
Hi Luis,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Timothy

Disliked: Cleanliness, property conditions & facilities
Nightmare
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar,2024
Hi Timothy,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

SM

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 28 Mar,2024
Hi SM,We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
Disliked: Amenities
Price was right for my needs
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar,2024
Hi Lindsay, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Catherine

Stayed 1 night in Mar 2024

10/10 Excellent

Norymar

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 28 Mar,2024
Hi Norymar,Thank you for the 5-star rating!Lilith#Team6

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 28 Mar,2024
Hi Jan, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Gaby

Travelled with family
can't even provide Shampoo. they can only offer a small bar of soap. not very clean.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar,2024
Hi Gaby,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Peggy

Stayed 4 nights in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Staff & service
The gentleman checking us in was very professional and kind.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Anthony J

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
At least one of the staff members (the one that checked me in) was very fun and friendly. It was quite busy at the desk, at least 6 parties checking in at once. And, the light in the bathroom is flickering, hope it is just temporary. And, the parking lot seems fairly clean, but lots of dirt and concrete all around the building footprint. Oh well.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar,2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 21 Mar,2024
Hi Jennifer, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie#Team6

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ariel

Stayed 2 nights in Mar 2024

8/10 Good

Luis Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Luis Lawrence,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing and I enjoyed a peaceful and relaxing stay at the Rancho Mirage Motel 6.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Christal,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 14 Mar,2024
Hi Rene,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Berry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area was ok we arrived late and staff were friendly and helpful. Place a little noise from people on top floor but not to disturbing
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Berry, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Berry

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar,2024
Hi Berry, We are glad you enjoyed your stay!Maz K.#Team6

6/10 Okay

robert

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar,2024
Hi Traveler,Thanks for your review, we really appreciate the support. Maz K.#Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable rate. Clean room and property is well kept. WiFi, when working, is spotty at best. Rita made checking in easy and fast.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Robert, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and clean room with reasonable rate, but their WiFi is spotty at best.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Robert, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get any door key; door had to be opened manually every time by a staff member. The air conditioner was broken. No hair dryer or fridge. The bed was reasonably comfortable.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Peter,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quite and clean, perfect for our overnight stay.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Richard,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Poor

Alexander

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Did not receive a key to get into my room, had to have a staff member called to open the door. If I left the room, then had to wait again to access the room. Room had an old rusty radiator and a/c unit with a temp gauge that took a while to get to temp in the room. Space under the front door was too wide open to have a field next to the property. Really not up to standards for the cost of the stay.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Mar,2024
Hi Alexander,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Robert

Stayed 2 nights in Feb 2024