Rancho Santa Fe Hotels from S$90

"The pool wasn’t heated the first day we were there which sucked cause that’s why we like to stay there and the air conditioner in our room was broken for the first 2 days and dripped water everywhere and soaked the whole floor on that side of the bed. We have stayed here multiple times but this time was not great. "

"The bathrooms needs more upkeep "

"Positives: Beautiful room, beautiful area, beautiful pools and hot tubs. Cleaning services were very responsive and did a great job. Negatives: AC didn't work, but it did provide white noise to drown out my family's snoring. Shower leaked water out and we did our best to have towels down to minimize any damage. Pool was cold during the 4 days we were there. Because of that the hot tubs were over used and needed more cleaning. "

"Terrible! Room smells old and moldy, disgusting. Towels are old yellowed and dirty. Air conditioner doesn't work. Shower head is low, you have to bend down to shower (I'm 5"5). Shower head and water drain was rusted and has mold, handle was falling apart. Very low water pressure and water is not warm enough. Bed and mattress was bad, you can feel the springs inside and can see underneath the bed sheets was really dirty (hair, stains etc). Pillow was bumpy(worse than the $2ones from Walmart. Outside the hotel area/parking lot has some homeless and weirdos. booked 5nights stay, almost cried, I travel quite often and never had a hotel this bad. The only reason I gave 2stars was the location was convenient with restaurants and grocery stores near by and a gas station with 24hours convenient store. The staff seems nice and welcoming but that doesn't help with how bad the hotel itself was. I do NOT recommend this place to stay unless you really have no other options."

"It’s old and run down "

"If tranquility is what you looking for i would say this is not the place..this is a party hotel so if thats what you looking for then this is the place"

"Front desk was very friendly and accommodating , friendly staff however some staff was not good at giving directions. So we were unable to get a full experience of the Amenities . Overall loved the property . And the view of the upgraded rooms we got family enjoyed our stay. "

"It's was great location for my family vacation. Hasbi and sweet blonde lady working evening shift (can’t remember her name) was very polite and help. "

"Great location and the staff we encountered were extremely helpful and nice. The elevator in the hotel is like amusement ride [scary} and the bathroom in the jr suite was a little small otherwise very nice "