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Reviews of Fairfield Inn & Suites by Marriott Reno Sparks

2.5 out of 5
Fairfield Inn & Suites by Marriott Reno Sparks
2085 Brierley Way, Sparks, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 703 reviews" "
Rating 8 - Good. 248 out of 703 reviews" "
Rating 6 - Okay. 80 out of 703 reviews" "
Rating 4 - Poor. 35 out of 703 reviews" "
Rating 2 - Terrible. 24 out of 703 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service, property conditions & facilities
The property is good
Stayed 3 nights in Apr 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service
I will stay here again even though our room was dated and the noise from the freeway was noticeable. The noise was to be expected with the property being located next to a freeway, although it did not interfere with our sleep. The place appeared to be quite full based on the number of cars in the parking lot. Even with the place being quite full we did not hear others when in our room. The room was clean and felt save even being on the ground floor. The breakfast was typical for hotels but good with a nice selection to choose from. The staff were nice, polite, and I think were doing a good job. I would stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 2 nights in Apr 2024

6/10 Okay

AARON

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only downside was being right next to the highway, you can hear the traffic all night.
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so wonderful and accommodating. We enjoyed the breakfast every morning. The make your own waffles station was fantastic. Sharol, the property manager provided great customer service over the phone where she checked me in before we got to the property and provided extra tips for our stay. The pool was fun for the kids but not warm enough unfortunately (just my opinion). Beautiful hotel overall that exceeded my expectations.
Stayed 2 nights in Feb 2024
Response from Larry C. on 21 Feb,2024
Thank you for staying with on your recent visit to the Reno-Sparks area.We hope to see you again.

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service
Sheryl, the general manager was super helpful and welcoming. Toilet seat and shower-head need tightened. Both queen mattresses didn’t stay on platforms and were not firm. Only given 2 towels and washcloths to start for 5 people. Hospitality was great facilities need some detailed attention.
Stayed 2 nights in Feb 2024
Response from Sheryl Smith - General manager on 11 Feb,2024
Thank you so much for your kind words, I am so sorry the beds, toilet seat and showerhead let you down. I will get with my Maintenance Staff and Housekeeping Staff and go through a retraining on these items and how to report them as I do have some new folks on the Teams. I hope to see you again and I am sure we can "WoW" you next time!

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Larry C. on 29 Jan,2024
Thank you for taking the time to fill out this survey.We hope to see you again soon.

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Larry C. on 29 Jan,2024
Thank you for staying at the Fairfield Inn Reno-Sparks during your last visit to the area.

10/10 Excellent

Sue

Travelled with partner
Stayed 1 night in Jan 2024
Response from Larry C. on 29 Jan,2024
Thank you for staying at the Fairfield Inn Reno-Sparks during your last visit to the area.

2/10 Terrible

Nichole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Larry C. on 29 Jan,2024
Thank you for taking the time to complete this survey. We hope to see you again.

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Larry C. on 29 Jan,2024
Thank you for taking the time to complete this survey. We hope to see you once again.

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here b4. Convenient location.
Stayed 1 night in Jan 2024
Response from Larry C. on 29 Jan,2024
Thank you for staying at the Fairfield Inn Reno-Sparks during your last visit to the area.

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Larry C. on 29 Jan,2024
Thank you for staying at the Fairfield Inn Reno-Sparks during your last visit to the area.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, only change would be a better option for drinking water
Stayed 1 night in Dec 2023
Response from Larry C. on 29 Jan,2024
Thank you for staying at the Fairfield Inn Reno-Sparks during your last visit to the area.

4/10 Poor

cheri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our family stayed in 3 separate rooms. We all busted our toes on the chair legs that are angled out from the desk. Get rid of them.
Stayed 3 nights in Dec 2023
Response from Larry C. on 29 Jan,2024
Thank you for taking the time to complete this survey. We hope to see you once again.

10/10 Excellent

Gregory

Stayed 3 nights in Nov 2023
Response from Larry C. on 29 Jan,2024
Thank you for staying at the Fairfield Inn Reno-Sparks during your last visit to the area.

10/10 Excellent

Britta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean inviting place to stay. The staff was friendly and took their time explaining the many options around for shopping/dining etc. No nearby Casino, but a short drive to one if you really wanted that. Breakfast was OK. No "Make you own waffle" station though, which I look forward to when traveling. A complete non-smoking facility, which was nice. Pool was OK (No hot tub). Gym was clean and tidy and 24/7.
Stayed 2 nights in Oct 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very restful
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Oct 2023

10/10 Excellent

Mark R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the staff was great. The only negative was the freeway and train proximity. It was pretty noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was very friendly. The room was clean and the bed was comfortable.
Stayed 1 night in Oct 2023

4/10 Poor

Kristie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Gross
So dirty. It’s basically a motel 6. Even had toothpaste on the bathroom floor from previous guests. Wont ever be back.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love staying here its clean and convenient and staff is great. Had a great bday night with my girlfriend :)
Stayed 1 night in Oct 2023

10/10 Excellent

Gregg

Stayed 1 night in Oct 2023

6/10 Okay

sally

Travelled with family
Liked: Cleanliness, staff & service
The room was musty moldy smell all week breakfast great staff. We’re good helpful
Stayed 4 nights in Sep 2023

8/10 Good

Francis

Stayed 1 night in Sep 2023

10/10 Excellent

robert

Stayed 1 night in Sep 2023

6/10 Okay

Kristine

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, clean room, and great breakfast!
Stayed 1 night in Sep 2023

6/10 Okay

Shelby

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in the condition for a Marriott property. Beds were not comfortable, common areas dirty and when
Stayed 4 nights in Sep 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that if you missed breakfast, iced water and solid fruit is available. And updated decor.
Stayed 1 night in Aug 2023

10/10 Excellent

Vianney

Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Stayed 1 night in Aug 2023

8/10 Good

Katy

Stayed 1 night in Aug 2023

6/10 Okay

Omar

Disliked: Staff & service, property conditions & facilities
The rooms were spacious. had a king with a pullout couch maybe full size? there was no extra pillows all they could provide was extra blankets for the kids. the next day we used the pool and the sprinklers were running since breakfast- such a waste of water during our dry season.
Stayed 1 night in Aug 2023

4/10 Poor

Annette

Disliked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this motel because of its location by the airport and easy exit from SLC. It is okay/good as a one night stay if you are passing thru. Dining selection is very limited especially on a Sunday evening. Breakfast buffet was okay but kind of basic.
Stayed 1 night in Jul 2023

10/10 Excellent

Vivian

Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Stayed 1 night in Aug 2023

2/10 Terrible

Tonya

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The AC unit was too loud to sleep at night, no hand soap in bathroom, lights flickering, and bed very uncomfortable causing back pain.
Stayed 5 nights in Jul 2023

6/10 Okay

April

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Staff, pool, breakfast were all great. Room had a ton of dog hair on the floor! So did the hallway. Sink had mold growing on the rim. I was extremely disappointed in the cleanliness of this room, hallway and elevator especially considering it’s a Marriott.
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

Emily

Stayed 1 night in Jul 2023

10/10 Excellent

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Julie, San Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not up to the Fairfield standards that I'm used to from other hotels, in my opinion. Sink faucet max pressure was like a dribble - took forever to get hot water. And it wasn't water pressure - plenty of water in the shower. Facility just wasn't as nice as I was expecting.
Stayed 1 night in Jul 2023

10/10 Excellent

herbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very clean and good customer service.
Stayed 1 night in Jul 2023

6/10 Okay

Lura

Travelled with family
Liked: Staff & service, property conditions & facilities
I like the location but it’s noisy and the fact that they allow pets and do not have just a designated section for customers with pets is unacceptable. I am allergic and it triggers asthma attacks. I would not stay there again. It absolutely ridiculous that motels allow animals. Never thought I would see the day.
Stayed 1 night in Jul 2023