Reception

Reviews of Hotel Astromundo

3 out of 5
Hotel Astromundo
Benito Juarez 675, Reynosa, TAMPS

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 84 reviews" "
Rating 8 - Good. 22 out of 84 reviews" "
Rating 6 - Okay. 8 out of 84 reviews" "
Rating 4 - Poor. 6 out of 84 reviews" "
Rating 2 - Terrible. 5 out of 84 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Emmys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rosario de Penélope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, Is very safe
Stayed 1 night in Apr 2024

4/10 Poor

Luigina

Stayed 1 night in Apr 2024

10/10 Excellent

Sahilyn

Stayed 2 nights in Mar 2024

10/10 Excellent

Yoandri Emilio

Stayed 3 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

NORBERTO RAMON

Stayed 1 night in Dec 2023

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Petra

Liked: Staff & service
Ok
Stayed 5 nights in Aug 2023

10/10 Excellent

Martha, Montgomert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and nice customer service, tasty food
Stayed 1 night in Jul 2023

8/10 Good

airin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Irina

Stayed 13 nights in Jan 2023

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Nadezhda

6/10 Okay

Christina

Stayed 2 nights in Nov 2022

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The entry and dining area are nice. The room was the smallest I have every stayed in. Other than TV, totally lacking in amenities. No hair dryer. No shampoo provided. No tissues. Unattractive room. Shower head needs to be replaced. No washcloth. Etc.
Stayed 1 night in Jul 2022

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel pretty close to the city plaza, easily accesible to restaurants. Place was nice and well kept, staff was friendly
Stayed 1 night in Nov 2021

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and excellent service!
Excellent hotel and convenient location!!! I stay there anytime I am in Reynosa!
Stayed 1 night in Nov 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
It was clean, it was nice for the price.
Stayed 1 night in Oct 2020

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff extremely helpful and courteous
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

XAVIER

Liked: Staff & service
Overall I was satisfied, well located walking distance to restaurants and stores...
Stayed 1 night in Aug 2019

4/10 Poor

airin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

AJ, MCALLEN

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad location, and the stuff don’t pick up the phone
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
I didn't get the two bed that I check out. They gave me a one bed. When I was going upstairs. As I was walking to my room I noticedThe cleaning lady open my room to another lady because the lady said it was her room. But it's my room. Why would staff open a room without checking who room is it. Expedia should check hotels before showing them
Stayed 1 night in Jun 2019

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service
Staff very helpful, courteous and friendly. Great location if you want to be close to center of town. Air conditioning was average, but seem to struggle keeping cool at all hours. Would stay there again. Close to bus terminal!
Stayed 3 nights in Jun 2019

4/10 Poor

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Ana Cruz. on 29 Jun,2019
Gracias por su preferencia.

6/10 Okay

Victor F

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Bien
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
❤️
Stayed 2 nights in Apr 2024

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable,Limpieza buena, tranquilo,.
Stayed 2 nights in Apr 2024

10/10 Excellent

Meliza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.. creo que el elevador necesita algo de mantenimiento
Stayed 3 nights in Mar 2024

8/10 Good

María Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó solo q ya esta un poco viejita la propiedad
Stayed 1 night in Mar 2024

10/10 Excellent

Yulian Gretel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo funciona bien desde ka atención y la calidad en los alimentos
Stayed 4 nights in Dec 2023

10/10 Excellent

Elida

Stayed 3 nights in Dec 2023

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2023

8/10 Good

CONSULTORIAZTEC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
no había servicio de cocina en la noche, para pedir algo de cenar y llegué al hotel a las 9.00 de la noche.
Stayed 1 night in Dec 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Nov 2023

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2023

8/10 Good

Ana María Medina

Stayed 2 nights in Oct 2023

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service
Tpdo ok
Stayed 2 nights in Sep 2023

10/10 Excellent

Mabe

Stayed 1 night in Aug 2023

10/10 Excellent

Paola Lizeth

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

SALVADOR

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel en muy buena ubicación, agradable, limpio. El personal que atiende siempre muy accesible y con una sonrisa además de un buen restaurante en su interior. RECOMENDADO
Stayed 1 night in Aug 2023