Extended Stay America, Richmond hotels

"Great customer service!"

"I loved that the check in process was easy! We requested a refrigerator and it was in our room before we got there. The upgrades to the room were beautiful! We had the option of using Valet Parking or using the parking garage that was just a short walk away. The only thing that was a little inconvenient was the channel guide for the tv. The channels didn’t match the channel guide we had in our room. Other than that…I still give our stay 5 stars across the board. "

"We had a great stay. Everyone was helpful and very friendly. I wish I had names, but we checked in the and the young gentleman grabbed us a cart and went to our car and helped us with the luggage. He also brought everything to our room. I think he also was the valet at that time. The night time valet was super great!!! The hotel is very nice and we had a great stay. "

"Location"

"I found it all most impossible to get Wi-Fi "

"Check in was fast and informative. Quite for being next to the airport like I couldn't even tell. Very close to many things straight sandwiched by waffle houses . Breakfast was tasty and had lots of variety. Would be nice if the pool was open later. Has most everything you'd need for a nights stay. Loved that the room had multiple separate bathrooms and sleep area trashcans. "

"Management was excellent the bed was so comfortable "

"Super nice"

"A beautiful property with too tier service "