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Reviews of Clarion Pointe Ridgecrest near China Lake Naval Station

2.5 out of 5
Clarion Pointe Ridgecrest near China Lake Naval Station
535 S China Lake Blvd, Ridgecrest, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 49 reviews" "
Rating 8 - Good. 9 out of 49 reviews" "
Rating 6 - Okay. 8 out of 49 reviews" "
Rating 4 - Poor. 1 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Shital

Travelled with family and small children
Liked: Cleanliness
Very small rooms. Noisy AC n bathroom exhaust… Limited options for breakfast.
Stayed 1 night in May 2024
Response from Smita on 8 May,2024
We apologize for the inconvenience you experienced. We thank you for your feedback so we may improve.

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, thank you
Stayed 1 night in May 2024
Response from Smita on 7 May,2024
Thank you for staying with us, we appreciate your patronage.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Smita on 3 May,2024
Thank you for staying with us and appreciate your positive review. Please come back and stay with us in the future.

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 5 nights in Apr 2024
Response from Smita on 23 Apr,2024
Thank you for staying with us, we appreciate your positive feedback. Please do visit us again in the future

4/10 Poor

Kailyn, Oakhurst

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Smita on 21 Apr,2024
We are sorry for your unhappy stay with us. We strive to give all our guests the best customer experience but we apologize for not meeting your expectations. We will use your feedback to improve our services.

2/10 Terrible

tungyang

Stayed 1 night in Apr 2024
Response from Smita on 8 May,2024
We are very sorry for your unhappy experience with your stay with us. We appreciate your feedback.

10/10 Excellent

William, Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal
Stayed 1 night in Apr 2024
Response from Smita on 9 Apr,2024
We appreciate you staying with us. Thank you for your positive feedback. We strive to give exceptional service to all our guests.

6/10 Okay

Ying

Travelled with family
Liked: Staff & service
The staff is friendly but the property needs more works, the breakfast is so limited! It’s okay to stay one night!
Stayed 2 nights in Apr 2024
Response from Smita on 8 Apr,2024
Thank you for staying with us. We really appreciate your feedback so we may improve our service for all our guests.

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, amenities
Rooms newly decorated
Stayed 1 night in Mar 2024
Response from Smita on 3 Apr,2024
Thank you for your positive feedback and we appreciate you staying with us. Please come back and see us soon.

10/10 Excellent

Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Mar 2024
Response from Smita on 1 Apr,2024
Thank you for staying with us. We appreciate your positive review.

10/10 Excellent

william

Stayed 1 night in Mar 2024
Response from Smita on 19 Apr,2024
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good. The property had been renovated very nicely. For the price it was okay.
Stayed 1 night in Mar 2024
Response from Smita on 25 Mar,2024
Thank you for staying with us. We appreciate your feedback, so we may improve our service to all our future guests.

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel. Our room looked as if we were the first to stay because everything was so new and clean, they even had smart TVs! The breakfast was alright, not a whole lot to choose from. Front desk and staff were amazing.
Stayed 1 night in Mar 2024
Response from Smita on 21 Mar,2024
We thank you so much for staying with us. We appreciate your positive feedback and are very happy you had an enjoyable stay.

6/10 Okay

Camille

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
If you just want a place to sleep for the night then this is the place for you. I think the price is too high for the room that you get.
Stayed 1 night in Mar 2024
Response from VK on 22 Mar,2024
Thank you for your review Camille,We thrive to make sure providing clean, safe and convenient accommodation to all our guests; and glad to have you stayed with us. We make sure to price competitively in the neighborhood to provide most fair rates, while being the newest/renovated hotel in town.

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
The road noise was not good, ,We were in a room facing the street and it was loud all night and in the AM.
Stayed 1 night in Mar 2024
Response from Smita on 17 Mar,2024
We thank you for staying with us. We are so sorry you were inconvenienced due to the noise from the road traffic.

10/10 Excellent

James, Brier

Travelled with partner
Very friendly check in. Nice and clean rooms excellent!
Stayed 1 night in Mar 2024
Response from Smita on 10 Mar,2024
Thank you for staying with us, we are so glad you had a very pleasant experience.

10/10 Excellent

peter

Stayed 2 nights in Mar 2024
Response from Smita on 11 Mar,2024
Thank you Peter for staying with us. We appreciate you taking time to give us your feedback. Hopefully we will see you again soon.

2/10 Terrible

Isiah

Disliked: Amenities, property conditions & facilities
Many appliances did not work in original room. In replacement room, there was appliances that did not work.
Stayed 2 nights in Mar 2024
Response from Smita on 5 Mar,2024
We are so sorry for the inconvenience you experienced during your stay with us. The issues have been noted and have been fixed. Please accept our sincere apologies.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Overall we liked it. Don't recommend any rooms facing China Lake Boulevard the street noise. Traffic is ridiculously loud..
Stayed 1 night in Feb 2024
Response from Smita on 29 Feb,2024
Thank you for staying with us. We appreciate you taking time out to give us your feedback.

6/10 Okay

Haochen

Travelled with family
Liked: Cleanliness, staff & service
An average hotel but it's a bit overpriced. The breakfast has only minimum choice.
Stayed 1 night in May 2024
Response from Smita on 6 May,2024
We thank you for your comments, we are very sorry we did not meet your expectations. We will use your review to improve our service.