Coast Hotels, Rocky Mountains hotels

"Average property, but clean and well outfitted "

"Our concierge service Alex was great . She made the stay more pleasant . We wish the hotel has outdoor pool for family without additional charge"

"Hot tub was perfect. Breakfast was good just pancake maker was broken "

"I've stayed here few times, it's a nice place to stay in Banff. Plenty of parking space and feels like cottage, only down side is they don't include breakfast. "

"The staff was very friendly and checking in process was easy and felt welcomed, but the room was a quite old. The bed was really old and making a terrible sound. The building being old is okay, but they should invest some money in their furnitures and maybe do some renovations."

"Room was small and needed some updating. TV was old."

"The shower had leftover packaging from a previous guest. The body wash bottle was broken and we were unable to use it. One of the supposedly clean folded towels has visible stains. The AC was noisy and barely cooled the room down. The price should have been cheaper. The resort fee was was too much."

"The pool and restaurant were great! Also is an excellent location! The walls between rooms were pretty thin. Also could use more hooks for towels and bathing suits in the bathroom. "

"I really love this hotel. It's really well designed. Hidden covered parking makes for a beautiful setting and no snow removal in the morning. The lobby is comfortable, warm and spacious. The complimentary tea and coffee is really good, and they also offer in room recycling and compost. The rooms are designed really well and allow for a morning (non gross) stretch on the floor. The lighting is also well considered. The staff are incredibly friendly and helpful. Each room has a balcony that feels private. And the salt pools are the perfect unwind from a long day outside without coming out smelling like chlorine. Our only gripe was we wish that the queen doubles had a bedside table for every sleeper instead of just one in the center. If you want to be on the quieter side of downtown but still walkable to dinner, this is an excellent choice."