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Reviews of Saparis Hotel

3 out of 5
Saparis Hotel
9A Hoang Dieu Street, Sa Pa, Lao Cai

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 26 reviews" "
Rating 8 - Good. 12 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeris Ling Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conversed with reception staff before our check in. Very helpful and patient team. Helped us with transport from airport and happy to assist always. Room is clean, hot water shower consistent. No lift but no issue. Has a flight of stairs for short cut to the main area (near Cong coffee). Quiet area with a view. Loved it here
Stayed 2 nights in Feb 2024
Response from Mr. Lau on 25 Feb,2024
Thank you for choosing Saparis hotel for your vacation in Sapa. Wishing you and your family always healthy and safe

8/10 Good

Shaw Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the balcony. Room was spacious for our family of 4. The staff was very helpful to send my son’s ear muffs to the bus station as he left it at the hotel during our check out. Only disadvantage was the climb up to the hotel which will be difficult for those with knee problems. Overall, very pleasant 1 night stay.
Stayed 1 night in Dec 2023
Response from Mr. Lau (The reception) on 19 Dec,2023
Thank you for choosing our hotel for your vacation in Sa Pa. Thank you for your sincere comments. Wishing you a meaningful trip. We hope to serve you again for your next visit.Best gladSaparis hotel

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

HOANG

Travelled with family
Liked: Staff & service, amenities
The service is great, got this nice room with the lake the city view. First time here and love it, highly recommended
Stayed 3 nights in Jul 2022
Response from Thanks on 31 Jul,2022
Thanks for your leave great review about us.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022
Response from Thanks a lot. on 7 Jun,2022
Thanks Andrew. We hope you have a good trip in Sapa. Also Wish you have a nice trip discover Viet Nam. See you next time.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
We Absolutely loved our stay here. The staff was so friendly and helpful. We were greeted with a delicious cup of lemongrass tea. The breakfast selection was wonderful and the room was very clean and comfortable. I highly recommend this hotel for anyone traveling in this area. Great staff great everything.
Stayed 2 nights in Feb 2020
Response from Thanks for all on 4 Mar,2020
Dear Craig thanks for yoru lovely review. We were very happy welcome you. and also we hope see you next time. Thanks for all

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Thanks on 10 Feb,2020
Thanks for your lovely review.

4/10 Poor

Christopher

Disliked: Cleanliness
dont stay here
View was great. Room was a bit dated but I didn’t mind that. After 1st night I said I didn’t need room cleaned, when I got back someone had been in and left the window unlocked. Next day I went up the mountain, when I returned the room stunk it may have been from the drains which isn’t necessarily the hotels fault but when I went into the bathroom I noticed that the cleaner or someone had decided to take a dump in the toilet and just left it there! Spoke to reception he came and smelt the room and agreed it smelt but just looked at me didn’t offer to change room or apologise for the toilet incident.
Stayed 3 nights in Jan 2020
Response from Helpfull on 4 Feb,2020
Dear our valued customer Thanks for your review, it is very helpful for us. We will learn more and make it will be better in the future, And I am so sorry about the problem for your stay. Maybe my staff don't really understand because they are all young Hmong people. One more time, Thanks for your let me know.

10/10 Excellent

Deep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
The stay was very comfortable indeed. Nice hotel, comfortable bed, well located and great staff. Breakfast was very good also.
Stayed 1 night in Jan 2020
Response from thanks for all on 4 Feb,2020
Dear Deep I would like to stay thanks for your revidw and hope you have a good trip in Viet Nam.

6/10 Okay

Cheow

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall service is good but we were there during winter time and the shower is not hot, it’s not cold but definable not hot enough.
Stayed 2 nights in Dec 2019
Response from Thanks on 9 Dec,2019
Dear our valued customer thanks for your review, we were very happy to welcome you stayed with us. Wish you have a nice trip in VietNam and hope to see you next time.

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, very good service, beautiful view
Location was good, just a short climb of a flight of stairs down to the town area. Near the hotel are a few shops specialising in selling trekking gear. Service staff were excellent and very hospitable. We had a great view of the room as well and the room was clean and very comfortable. They provided free water bottles to us and breakfast was also good.
Stayed 1 night in Sep 2019
Response from Thanks on 3 Oct,2019
Dear our Eunice Thanks for your review. It is very helpful for us. We were very happy to meet you. Wish you have a good trip.

8/10 Good

Lee Yng

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019
Response from Thanks on 6 Sept,2019
Thanks for your review. See you next time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the room and the services provided by the staff. For that price, the quality of my stay was very good. I’ll definitely come back to this hotel.
Stayed 1 night in Jun 2019
Response from Joseph Lu on 28 Jun,2019
On behalf of the hotel, I would like to say thank you. We are very happy to meet you. And hope to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Shmuel

Liked: Staff & service, property conditions & facilities, room comfort
Nice place comfortable room good staff.l liked my vacation.
Stayed 1 night in Oct 2018

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious & comfortable with views.
The room was very spacious, comfortable and beautifully furnished. The balcony was great where you could sit and have a cuppa and enjoy the view (overlooking the town and up to mountains). The king-size bed was super comfortable and the doona nice a thick. The bed was very noisy though with a lot of creaking from the boards. The A/C was efficient (when needed, which wasn't that often), the water pressure and temperature were ok, the wifi a bit hit & miss, sometimes working well, sometimes not at all. During my 5 night stay there was one short power outage. The breakfast was a choice of seven options (see pic of menu) but on my last two mornings I was offered more than one pick which was nice. I would have liked the breakfast to be served later than to 9.30 though. The lady receptionist was friendly and helpful and spoke good English. The male one not so much. He didn't understand when asked about room service. It says on website that there is room service but I don't think there is. Nor did I see anyone eating lunch or dinner at their restaurant so don't know if it is even offered. The main drawback was the poor sound insulation. You could hear the neighbours, especially the creaky beds, and dogs barking at night and loud locals early in the morning. Also you need to climb stairs to get to town, not far but enough to put you off going up & down too many times a day! The road at the moment is impassable for cars. Would stay again though with ear plugs!
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Joseph Hung on 10 Aug,2018
Thanks for your feedback. Wish you have a good trip in Viet Nam

10/10 Excellent

Alain

Stayed 1 night in Apr 2023
Response from Thanks on 22 Apr,2023
Thanh you very much because you choosing our hotel for your stay.Have a good day.

8/10 Good

SUNHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Thanks on 11 Nov,2020
Thanks a lot!

8/10 Good

Vinh hu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Thanks a lot. on 18 Jun,2020
Thanks for your lovely review.

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view over the town
Very nice hotel But beware You have a long walk up a narrow alley staircase to get to the hotel when you walking around town And if you lucky will you have couple of stairs To higher floor in the hotel itself With a stunning view over the town from your balcony By the way the alley staircase have maybe the best restaurant in town: Anise For me was the breakfast great Tea coffee and lots of egg and bacon As I am a LCHF eating person Some fruit and salad Of course bread an jam Fried rice and fried noodles existed also Only thing, do not take the suggestion from the reception about taking a tour Shop around first And if you are in a group Take a private guide
View from room
Stayed 3 nights in Dec 2019
Response from Thanks on 4 Feb,2020
Dear Jonas Thanks for your review. It was very helpfull about us. I would like to say thank you and hope you have a good trip in Viet Nam.

6/10 Okay

Verified traveller

위치는 중심가에서 가깝지만 택시를 이용하거나 계단을 올라야합니다. 호수뷰는 잘 안보였어요. 직원들은 전반적으로 친절했고 조식은 무난했어요. 룸 컨디션은 적당했어요~
Stayed 1 night in Feb 2019

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Best hotel we stayed at this far in Vietnam. Very friendly and helpful staff. Nice rooms and we had a lot of hot water. Heater in the room that helped a lot since it was a cold night and the houses are built for warm weather. If we come back to Sapa we will stay here again.
Stayed 1 night in Jan 2019
Response from Joseph Hung on 30 Jan,2019
Thank you Niklas. welcome back to Saparis again. wish you have a good trip.

8/10 Good

anne marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour à Sapa
Hotel très correct mais accès quasi impossible à cause de travaux tout autour de l'hotel .Accès à la ville par un très long escalier (dur dur !) on se croirait presque à Valparaiso !
Stayed 2 nights in Sep 2018
Response from Thanks on 7 Oct,2018
Thanks for your feelback.