8/10 Good
Shamika
Travelled with partner
30 Apr,2024
Liked: Cleanliness, staff & service, property conditions & facilities
Where do I start? We were pleasantly surprised with the condition of the property. We had an ocean front swim up pool. Let me just say, there are no ocean front rooms at this resort, trust me, we looked for them. Our room faced the pool and if you are in the private pool you may get a partial view of the ocean. The food was pretty good, but limited. You only get two restaurant choices per night and one small breakfast buffet in the morning. It’s a cute boutique hotel and the ambiance exceeded our expectations. Room service was horrible… it took a long time and it was not good at all. The champagne and wine was pretty good. The drinks and food were not consistent, sometime the drinks and food are great and others places or times it’s just ok. The pool water was warm and clean. The beach was clean. The resort was clean. The air conditioning worked as expected! The wildlife is pretty loud at night, but otherwise the property is mellow and quiet. The staff are friendly and attentive. We had some problems with our privacy window, but it was fixed immediately. It’s a 2 hour and 20 minute ride from the airport. We booked a private car, and the time passed quickly. They have great excursion packages. We did a sea life tour, which consisted of snorkeling and dolphin watching…we loved it! I would suggest the resort install fans in the restaurants and bar areas… it gets quiet humid and hot. Overall, we would not mind returning to the hotel
Shamika
Stayed 4 nights in Apr 2024