Thank you for stopping by and giving us an opportunity to host you.

Thank you Sreekanth for your review. We are looking forward to hosting you again!

Thank you for your feedback!

Thank you Aina!

Thank you for your review! We’re thrilled to hear that you enjoyed our newly remodeled rooms and experienced great service during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority. We hope to have the pleasure of welcoming you back in the future.

Hi!Thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Sierra Inn was comfortable and convenient, and that our recent room renovations exceeded your expectations.Indeed, San Andreas is rich with history, and we've aimed to blend the charm of the old mining town with modern amenities for our guests. We're glad to hear you appreciated the balance we've struck between historic charm and modern comfort.Your compliments about our attentive and friendly service are greatly appreciated. We believe in treating our guests as part of our extended family, and it's wonderful to hear that this approach made a positive impact on your stay.We look forward to welcoming you back on your next visit to San Andreas. Thank you for recommending Sierra Inn to other travelers.

Hi Carlos,Thank you for staying and I sincerely apologize for the troubles you had.- First thing I did today was to investigate the smell of smoke that you experienced. This is personally unacceptable to me and I have asked our team to investigate this right away. - Your issue with CPAP machine was brought to my attention and this weekend we have added brand new plugs next to each bed to accommodate future guests. I believe Jay was able to sort this out and thank you for letting us know about this improvement.- We have recently re-done all of our showers and grab bars are being installed this month for safety concerns. Our showers are very fast and at times this can be challenging on kids, I will ask our maintenance team to see if we can slow down the speed.- Our housekeeping is done every other day unless we are called upon however I will make sure our staff actively reached out to see if someone would like their rooms done daily. Thank you for letting us know about all of this issues you had encountered and we will work hard to address this.We hope next time you come visit us you will find our place much more accommodating.

HI Peter,According to our records. You did not check in to the property. Please let us know if there is anything we can do to make your future stay comfortable.

Thank you Danny for posting your positive experience. We appreciate it. Have a great weekend ahead!

Thank you for taking the time to leave a review of Sierra Inn. We appreciate your feedback, both positive and negative.We're glad to hear that you enjoyed the room itself. We take pride in our accommodations, and we're always working to make them as comfortable and inviting as possible.We apologize for the inconvenience you experienced with the TV in your room. We recently switched from DirectTV to Dish and that migration was the issue in this brand new room. This was resolved the day you left. We hope that you'll give us another chance to earn your business in the future. We're always working to improve, and we're confident that you'll be happy with your stay next time.

Dear Guest,Thank you for your recent visit and for taking the time to rate your experience at Sierra Inn. We noticed that you gave us a 3-star rating and we would love to understand how we could have made your stay even better.We are always striving to improve our guest experience and your feedback is invaluable in this process. If you have any specific suggestions or comments, we would greatly appreciate if you could share them with us either here or by contacting us directly.Thank you once again for your rating, and we hope to have the opportunity to serve you again in the future and aim for that 5-star experience.

Unfortunately this customer asked for a refund stating we have cockroach in our building however showed no proof of such thing. Our property gets insect treatment every month you can come visit our front office and check on this logs. Then she called Hotels.com to request for a full refund 3 days post stay. We are sorry but this is not how we would want to be treated.

We do not have a way to reach out to this customer. Please contact us at the front desk to resolve your issue.

Thank you Nancy for your feedback. We hope to see you again at Sierra Inn!

Thank you so much for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found our newly renovated rooms excellent! Our team has put a lot of effort into creating a comfortable and inviting atmosphere for our guests, and we are delighted that you appreciated the result.It is also wonderful to know that our staff was able to provide you with helpful and attentive service. We strive to go above and beyond to ensure our guests' needs are met, and your kind words are truly appreciated.We appreciate your feedback regarding our other hotel amenities, such as the pool. We understand that it may not have met your expectations, and we apologize for any inconvenience caused. We want to assure you that we are continuously working on improving our facilities, and we have plans to renovate other areas of the hotel as well. We are excited about the changes that are coming and believe they will further enhance our guests' experiences.Once again, we thank you for your valuable feedback and for choosing to stay with us. It was a pleasure having you as our guest, and we hope to welcome you back in the future to experience our ongoing improvements.

Thank you Pat for your positive review. If there was anything native please let me know at the front desk. We'd be happy to help.

Thank you Ed for your review! And thank you for stopping by to have a great conversation with us. As you know, we recently acquired the property. Focus for us has been our customers. Therefore, we started with the rooms first and then next year we will be starting with the exterior of the building.

Thank you Stephanie for your review. We are one of the only properties in the area that is pet friendly. Come stay with us again!

Thank you for your stay and leaving us a great review Tiffany!

Thank you for taking the time to share your experience. We're glad to hear that you found your stay at Sierra Inn to be satisfactory. If there is anything we can do to improve your experience in the future, please do not hesitate to let us know. We value your feedback and strive to provide the best possible service to all of our guests. We hope to have the opportunity to welcome you back to our motel in the future.

Hi there.I'm sorry to hear about your experience during your stay at Sierra Inn. Please accept our sincerest apologies for any inconvenience caused by the condition of your room and the issue with the door. Unfortunately you were given a room that is on the part of the motel that is fairly dated. As we acquired the property in November 2022, we started working on remodeling our rooms. Due to this 15 rooms were out of the service.When you arrived at 11:53PM, this was the last room available and our manager should've informed that the room is subpar.The concerns on the ceiling and walls have been addressed as we have repainted most of the rooms now. The door lock issue was due to batteries running out and I have asked the housekeeping staff to replace the automatic lock batteries every 3 months to ensure this does not happen again. We take all guest feedback seriously, and we appreciate you bringing these issues to our attention. Thank you for choosing Sierra Inn, and we apologize again for any inconvenience caused.

Hi Michael, first and foremost, thank you for staying with us. We are the new owner of the property. The smile you had encountered was due to the carpet in the room. Currently, we are in the process of removing all of the carpets from 10 of the rooms we have remaining. Unfortunately you stayed during one of the busier times and we were not able to commodate you in one of the better rooms. I will sync up with our on property manager and get the room you had stayed in to be worked on next. Again, thank you so much for staying and we appreciate your honest feedback. It helps us make the property better for the next stay!

Thank you for your positive review of Sierra Inn! We are thrilled to hear that you enjoyed your recent stay with us and that our recent renovations have made a positive impact on your experience. We take great pride in ensuring that our rooms are clean and comfortable, and we are glad to hear that you found our beds to be firm and our towels to be softer than most.We are also pleased to hear that you found our location to be convenient and close to local attractions, such as Goonies, and that you were able to enjoy some delicious fish and chips during your stay. It's great to know that you will be choosing Sierra Inn for your future trips to the area for training, and we look forward to welcoming you back with our warm hospitality, clean rooms, and excellent amenities, including the awesome water pressure you mentioned. Thank you for choosing Sierra Inn, and we can't wait to see you again soon!