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Reviews of San Andrés Scuba Boutique Hotel

3 out of 5
San Andrés Scuba Boutique Hotel
Carretera Circunvalar Km 10, San Andrés

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Beatriz

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sería muy bueno si se contara con juegos de mesa, un sitio para ver películas ya que la señal del tv es mala, ofrecer snaks, gracias
Stayed 2 nights in Aug 2023

6/10 Okay

JEANETTE

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We waited for more than an hour to get our room, and we arrived at tue hotel at 4pm, they realized that my room Was dirty and they had to clean it after 4pm. Long wait to get our room. Only 2 towels in the room for a family of 4
Stayed 2 nights in Feb 2022

10/10 Excellent

Diego

Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and more
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to thank the staff in their welcoming me to their place, they went beyond their means to help me and provide excellent service Definitely I will come back to stay there Thanks
Stayed 1 night in Sep 2019
Response from Valeria - Coordinadora de servicio al cliente on 30 Sept,2019
Thank you for visiting and preferring us. We will always welcome you with open doors, have a happy day

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel is more of a b and b. We didn't not get the room we picked. Though there was some indication that might happen. There is no bar, no lounge, no snacks, no elevator (dont need one though it's just listed as an amenity), the staff during our seven days only spoke spanish, no on site marina, no refrigerators in the rooms. And no beach towels ( no beach either lol this side of the island is all black coral bring shoes for the water or you will be dealing with sea urchin wounds) we had arranged for pick up and drop off at the airport and it did not show up. We had to rearrange drop off with the manager via the temp chef they brought in on our final day. He is a fantastic chef but there is no menu he just cooks what's on hand which is still really yummy but he wasn't sure he was staying so don't count on any meal but breakfast. The rooms are clean. The staff is friendly even if not multilingual. There are only two loungers on the pool deck. Other wish it is a nice quite location I strongly recommend renting a side by side or scooter if you plan to stay here. Otherwise it can be a long trip to get food.
Stayed 7 nights in Apr 2019
Response from Tatiana Lopez on 13 May,2019
Good afternoon, I hope you are very well, we thank you very much for the comments, it is very helpful to improve our service, we will take into account each one of your suggestions. It is also important to inform you that at the moment the chef is available and helps us for foreigners since it handles 3 languages. Thank you very much for your comments, our service will be adequate according to your requests

8/10 Good

Chio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, the staff is so kind and so helpful. The only thing is that they dont have hot water on the shower and beach towels, you need to take or buy your own towel if you want to go to the beach.
Stayed 5 nights in Jan 2019

8/10 Good

Janet , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an attractive, new boutique hotel on the quiet, western side of San Andres Island. The breakfast is excellent, the staff is very friendly, and the pool is lovely! We enjoy walking so we did not mind walking about 25 minutes or more to the West End to eat supper. Also, you are supposed to be able to pay to eat at the outdoor lounge at the ‘Hotel On Vacation Blue Reef’ but our Spanish was not good enough for us to make this clear. We did a night snorkel near the hotel and managed to see a lobster; however, the coral was lacking and/or too deep for snorkeling. Thus we would not recommend the snorkeling near here. The pool is lovely; however, it is often booked with students learning to scuba dive. However, one of the most important considerations is that there is only cold water.
Stayed 4 nights in Mar 2018
Response from Viviana on 12 Apr,2018
Mil gracias estamos trabajando para prestar una mejor experiencia a todo nuestros huéspedes. Esperamos verlos pronto

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great !
Went here to relax but soon found out it wasn’t the place to be. Scuba school are coming and going all hrs of the day. So can only go to the pool at certain times. WiFI is not the best plus the TVs didn’t work and no hot water. If you do stay here you will need a moped at 100.000 pesos a day. To be honest I’d stay nearer to the center as it’s not in the best location. Also, the room near the entrance is very noisy. Can get much better value for money elsewhere
Stayed 3 nights in Mar 2018
Response from Viviana on 12 Apr,2018
Hola Andrew, lamentamos que hayas tenido esa experiencia, estamos trabajando para que las experiencias sean maravillosas y memorables. Mil gracias por sus comentarios. Feliz día

10/10 Excellent

Erika

Stayed 3 nights in Jun 2022

4/10 Poor

Sirpa

Stayed 3 nights in Apr 2022
Response from Comercial y Servicio al Cliente on 15 May,2022
Hola nos gustaría saber en detalle tu experiencia, para así tomar los correctivos.

8/10 Good

Jorge Humberto Mariño

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ambiente tranquilo y aire fresco
Stayed 5 nights in Dec 2021

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Es un buen hotel todas para vacacionar todas las personas que trabajan allí muy atentas incluso están al pendiente si uno llega bien al hotel, ya que esta un copo retirado del cetro , pero el trasporte fue fácil, en taxi con don Claudio muy atento el señor o el trasporte publico bien no es caro $3000, el desayuno estuvo rico en bufet.
Stayed 3 nights in Jul 2021
Response from Scuba Boutique Hotel on 26 Aug,2021
Mil gracias por preferirnos.

10/10 Excellent

Salome thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien.
Muy bien. El hotel está muy bien, personal súper amable, buen desayuno, en general todo bien.
Stayed 1 night in May 2019
Response from Tatiana Lopez on 23 May,2019
Muchas gracias señora Salome, esperamos verla nuevamente en nuestro hotel.

10/10 Excellent

Salome thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
El hotel como tal estuvo muy bien en cuanto a instalaciones, desayuno, personal muy amable, en general.
Stayed 2 nights in May 2019
Response from Tatiana Lopez on 13 Jun,2019
Muchas gracias señora Salome por sus comentarios, esperamos verla muy pronto en nuestro hotel. Que tenga un hermoso día.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUENO
BUENA ATENCION, LUGAR COMODO Y CERCANO
Stayed 6 nights in May 2018

10/10 Excellent

Jorge, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities
Small Cozy Hotel on the West Side of San Andres
As soon as you arrive you feel the warm welcoming hello of the owner and the staff. The place is far away from the noise and you have a large pool with nature and the sea about 50m from the hotel across the road. The rooms are comfortable, there is AC, decent size bathroom, clean, and very quiet. Coffee as well as snacks are served. Breakfast was very nice, home made by a very good kitchen lady always happy to accommodate. All and all I do not have a single complain. Very nice all around.
Stayed 1 night in Mar 2018
Response from Viviana on 10 Apr,2018
Mil gracias por escogernos para sus vacaciones en la isla. Esperamos tenerlo pronto de nuevo. Feliz y bonito día

10/10 Excellent

Vitor, Monte Sião - Minas Gerais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel,equipe muito solicita e simpática! Proprietários são pessoas incríveis! Passamos ótimos momentos no Scuba Boutique! Recomendamos a todos!
Stayed 5 nights in Dec 2017
Response from Viviana on 5 Feb,2018
Obrigada