"On the 2nd day of my stay I needed to have my mattress adjusted because as I stated to the front desk I kept on slanting downwards on the bed i figured it out let the person that came to check know that they had a KING size mattress on a queen size bed frame so there was a 4-5 inch overhang. The man that came also acknowledged the problem and said he would let front desk know that they had the wrong mattress on the bed frame.
On Saturday I also let them know that the air conditioner was making a lot of noise front desk said they would send someone over but as far as I know no one came and Also on Saturday I did go out and come back around 2 thinking that my room would be tidied up but it wasn’t so I just told the maid that was cleaning in the next room she didn’t have to do my room since I thought 2 pm was kinda late.
I’m very pleased with your staff-from the day I checked in and checked out whoever was working (day n night shift) were really awesome and people friendly."
"The Bahia property is very nice but on the older side. First and foremost, the shower combo tub did not have any safety bar to hold on to to get in or out of the shower. The
room was clean. Would like to see the Television upgraded so that there were apps such as Netflix, Prime etc. There was no guide for the few HBO stations, so there was no way to know what movies were playing and the time the movies would begin."