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Reviews of Mission View Inn & Suites San Diego Sea World - Zoo

2.5 out of 5
Mission View Inn & Suites San Diego Sea World - Zoo
641 Camino Del Rio S, San Diego, CA

Reviews

5.8
Rating 10 - Excellent. 34 out of 152 reviews" "
Rating 8 - Good. 24 out of 152 reviews" "
Rating 6 - Okay. 23 out of 152 reviews" "
Rating 4 - Poor. 26 out of 152 reviews" "
Rating 2 - Terrible. 45 out of 152 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean but it could use a deep cleaning. I like the fact that there was no carpet. Seems like it feels cleaner with the vinyl flooring.
Stayed 1 night in Apr 2024

2/10 Terrible

Mayra

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mission View Inn & Suites on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

2/10 Terrible

Dejuana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The door to the room barely closes you have to force it in order to close.. the couches smell like cigarettes… the website they are advertising is false advertising.. costly but raggedy as heck !. 0/10 for me.. not worth it unless your homeless or a crackhead because that’s the vibe it gives off..
Stayed 1 night in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
The property area was fine. I liked thr mission Valley area , San Diego
Stayed 2 nights in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us.Kind Regards,Mission View Inn & Suites Management

2/10 Terrible

Ruben I

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

6/10 Okay

A

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us.Kind Regards,Mission View Inn & Suites Management

10/10 Excellent

Rachael

Travelled with family
Liked: Staff & service, amenities
Lots of dogs and urine in hallways.
Stayed 1 night in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the cleanliness issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

8/10 Good

Tyler

Big room
Stayed 1 night in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us.Kind Regards,Mission View Inn & Suites Management

4/10 Poor

Jemelly

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nothing like the pictures. Old and run down.
Stayed 2 nights in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

2/10 Terrible

Lorenzo

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We appreciate your feedback and hope to offer a more peaceful experience in the future.Kind Regards,Mission View Inn & Suites Management

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

6/10 Okay

Hui

Disliked: Property conditions & facilities
You can get a much better place to stay with the same amount of money! $15 dollars a day for parking is not acceptable! And it did not say when made the booking!!
Stayed 4 nights in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

2/10 Terrible

amanda

Stayed 2 nights in Mar 2024
Response from Mission View Inn & Suites on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

10/10 Excellent

Alexis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute room, only downside (not the hotels fault) was a large motorcycle club who came and went at odd hours a few times. Didn’t mind the motorcycles, minded the obnoxious revving at 12AM that set off car alarms and woke my kids.
Stayed 1 night in Feb 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you.Kind Regards,Mission View Inn & Suites Management

6/10 Okay

Octavio

Stayed 2 nights in Apr 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

6/10 Okay

Javianna

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Adan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like a staying here very safe and quiet
Stayed 1 night in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you.Kind Regards,Mission View Inn & Suites Management

8/10 Good

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities
Roombwas clean staff is great
Stayed 3 nights in Mar 2024

6/10 Okay

Antonio

Disliked: Property conditions & facilities
It’s smells horrible
Stayed 1 night in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

6/10 Okay

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Very dated. Lumpy bed and itchy bed sheets. TV remote was taped together and difficult to use. Glad it was only one night.
Stayed 1 night in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you.Kind Regards,Mission View Inn & Suites Management

2/10 Terrible

Aysin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled nasty, something mixed with mold. The motel was nothing like the pictures. It needs major updates. The bedding was at least 20 years old. Each bed had 3 pillows not even 4. Never stayed in a motel with such terrible conditions. When asked to change rooms they told nothing was available. If Expedia values customer satisfaction, should remove this listing from suggested hotel. We ended up staying elsewhere.
Stayed 4 nights in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

6/10 Okay

Abel

I can’t believe that they charge you for parking it is another way to cheat from customers, and they ask you if you don’t want to pay for parking go outside on the street but there is no parking outside unbelievable !.
Stayed 3 nights in Mar 2024

4/10 Poor

Evelyn

Disliked: Cleanliness, property conditions & facilities
The room is dirty and Linens and towels smells like mildew!!!! I was really disappointed when we got there the room was not exactly the same as it looks when on the pictures as the description is way off when we actually got there, I thought it’s nice but its not every thing there was not exactly clean and looks unsanitary! So disappointed!
Stayed 1 night in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

6/10 Okay

Cassandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Pro: Location is close to Sea world and zoo. Staff were nice, easy parking, comfortable bed, microwave, small fridge, and fit 2 adults and 3 children, price was decent for a place to rest. Cons: smelled like cigarettes, one light didn't work, air conditioner didn't stay on.
Stayed 1 night in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

6/10 Okay

Nellie

Travelled with family
It was an ok stay . They don’t do housekeeping unless you request. The front desk staff is amazing though they were all kind and hospitable.
Stayed 2 nights in Mar 2024

4/10 Poor

Veronica, California

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible parking and they charge $15 per night Room smelled like mold Toilet clogged twice in our 3 night stay Sheets and towels smelled terrible (wet / old) Gym had no equipment, weight rack and no weights. 4 elliptical, no alcohol or towels to wipe down before or after Our door was jammed, we would have to literally SLAM it shut Our room was facing the Ramada hotel. Sketchy activity going in and out of there all night. Super noisy…. Buses pulling in and out all night. Loud!
Stayed 3 nights in Mar 2024

6/10 Okay

Sara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I excepted more from this place although i kinda got disappointed. like that they were able to accommodate for my son disability and booked us in a downstairs room. Although they overly charge for parking and a deposit and the place could look better. Although if you just need a place to rest this will do.

2/10 Terrible

charlene

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get the room I requested. I was surprised with a parking fee. And a deposit charge as well. Life experience when booking a room. Thank you
Stayed 2 nights in Mar 2024

2/10 Terrible

Michael

Disliked: Staff & service
Prepaid for 2 nights. Do so airline delays and mechanical issues we didn’t arrive to hotel until 4am - they said the reservation “rolled over” and couldn’t honor our prepaid reservation- couldn’t even use the 2nd night we were already paid. The desk staff couldn’t help and Expedia couldn’t either - both useless and I’m out $320
Stayed 2 nights in Mar 2024

8/10 Good

Oswaldo

Stayed 2 nights in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We appreciate your feedback and hope to offer a more peaceful experience in the future.Kind Regards,Mission View Inn & Suites Management

4/10 Poor

fernando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos were deceiving, place is very run down.
Stayed 1 night in Mar 2024
Response from Santiago Operations Manager on 25 Mar,2024
We sincerely apologize that our rooms did not meet your expectations. We're committed to providing top-notch customer service and will use your feedback as an opportunity for improvement.

2/10 Terrible

Jesse, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

10/10 Excellent

Jason

Stayed 1 night in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us.Kind Regards,Mission View Inn & Suites Management

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Mar 2024

8/10 Good

Alberto

Liked: Staff & service, property conditions & facilities
The property is located in a great area close to food and shopping. The night was great with no noise. The parking was a little tight had fun watching people try to park in some stalls.
Stayed 2 nights in Mar 2024

4/10 Poor

Rosa

Stayed 1 night in Mar 2024
Response from Mission View Inn & Suites Team on 29 Apr,2024
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

10/10 Excellent

Marcoantonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service.. room was perfect
Stayed 1 night in Mar 2024

2/10 Terrible

Tenita

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two outside lights by our room were out, so when walking back to the room at night, it was dark and hard to see.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was centrally located.
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Stayed 1 night in Mar 2024
Response from Santiago Operations Manager on 25 Mar,2024
We appreciate your feedback, and we sincerely apologize that our property did not meet your expectations. We're addressing the issues and hope to provide an even better experience next time!

2/10 Terrible

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing I didn’t like that they didn’t have the room that I had booked already.
Stayed 1 night in Mar 2024

4/10 Poor

Melodie

Disliked: Cleanliness, staff & service, property conditions & facilities
No one came to clean the room or restock towels or toilet paper the entire time..its very dusty. We had to call to request clean towels and extra toilet paper
Stayed 4 nights in Feb 2024

2/10 Terrible

Lakindra He

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st THERE IS NO BREAKFAST HERE even though the ad says they do, then went to lobby for what they had which was 1 kettle of warm coffee with coffee grains in it and when i told front desk person her response was she will make new coffee when that was gone. Rented 1 bedroom suite couches covers were dirty and didnt get clean linen untill midnight!!! THEY HAVE THE NERVE TO CHARGE 150$ DEPOSIT YOU DONT SEE FOR TEN DAYS AFTERR CHECK OUT!! HILTON DPNT EVEN CHARGE THAT!!!
Stayed 2 nights in Feb 2024

4/10 Poor

Yamilex

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was musty, bathroom had foreign hairs in the bathtub.
Stayed 1 night in Mar 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
clean and nice looking
Stayed 1 night in Feb 2024

10/10 Excellent

Laura D

Stayed 1 night in Feb 2024

8/10 Good

Elias

Stayed 2 nights in Feb 2024