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Reviews of Pleasant Inn

2.5 out of 5
Pleasant Inn
5550 Clairemont Mesa Blvd, San Diego, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay only problem noises the hotel is close to the freeway
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, off the highway. Friendly staff.
Stayed 3 nights in Apr 2024
Response from jb on 30 Apr,2024
Thanks for the 5 star review. We appreciate the kind words about our team and hope to see you again very soon.

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 👍
Stayed 1 night in Apr 2024
Response from jb on 29 Apr,2024
We're so happy to hear you found our hotel to be a great place. We hope to see you again very soon.

10/10 Excellent

Sidie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from jb on 30 Apr,2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Megan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was clean and spacious! The staff were all so friendly and made sure we felt at home!
Stayed 2 nights in Apr 2024
Response from jb on 29 Apr,2024
We're so happy to hear you enjoyed your stay and appreciated our staff. We look forward to welcoming you back again very soon.

6/10 Okay

ALIREZA

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from jb on 30 Apr,2024
Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.

8/10 Good

Ima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesús was great! Good client relations and hospitality skills. Room I stayed in was clean, quiet. Friendly housekeeping .
Stayed 2 nights in Apr 2024
Response from jb on 27 Apr,2024
Thanks for the kind words about our staff and Jesus. We're very fortunate to have them on our team. we hope to see you again very soon.

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from jb on 28 Apr,2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out.
Stayed 1 night in Apr 2024
Response from jb on 28 Apr,2024
We're so happy to hear you enjoyed your stay and your check in went smooth. We hope to see you again very soon.

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For quick over night stay it’s perfect and affordable.
Stayed 1 night in Apr 2024
Response from jb on 27 Apr,2024
Thanks for the 4 star review. We're so happy to hear you enjoyed your stay and appreciated our prices. We hope to see you again very soon.

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was amazing - friendly and helpful. The room was so-so. The sink was seperate from the rest of the bathroom, which makes it disruptive for one person to use it when the other is still asleep. There is also no plug for a nightlight in the toilet area. The room was a bit noisy because of some guests banging on a door and yelling to be let in. There is no option for breakfast within walking distance and no breakfast offered at the hotel. It served its purpose as far as a safe stay, but we would not stay again.
Stayed 2 nights in Apr 2024
Response from jb on 26 Apr,2024
Thanks for sharing your experiences with us. Their are actually several breakfast restaurants within walking distance. We're sorry to hear our bathroom configuration didn't work for you, but most guests usually leave the bathroom door slightly open to get less light.

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Response from jb on 26 Apr,2024
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

8/10 Good

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean bed. Close to a lot of things.
Stayed 2 nights in Apr 2024
Response from jb on 26 Apr,2024
Thanks for the 4 star review. We're glad to hear our location worked well for you and we hope to see you again very soon.

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place with required amenities. Friendly staff.
Stayed 1 night in Apr 2024
Response from jb on 26 Apr,2024
Thanks for the kind words about our staff. We're very fortunate to have them with us. We hope to see you again very soon.

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jb on 26 Apr,2024
Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

10/10 Excellent

Leigh Ann

Travelled with group
Liked: Staff & service, amenities
The area around the hotel is a bit of a mixed bag, but there are some quality dining options. Front desk staff is exceptional and cleaning crew was thorough. My only request is for slightly larger towels. Thank you for everything!
Stayed 3 nights in Apr 2024
Response from jb on 23 Apr,2024
Thanks for the 5 star review and compliments about our staff. We're looking into upgrading our towels in the near future. We hope to see you again very soon.

10/10 Excellent

Reagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable but nice
Stayed 1 night in Apr 2024
Response from jb on 22 Apr,2024
Thanks for the 5 star review. We're so glad to hear our prices worked well for you. We hope to see you again very soon.

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Great location
Stayed 7 nights in Apr 2024
Response from jb on 23 Apr,2024
We're glad to hear our location worked well for you. We hope to see you again very soon.

6/10 Okay

Oleg

Liked: Staff & service
As expected
Stayed 1 night in Apr 2024
Response from jb on 17 Apr,2024
We're glad to hear we met your expectations, and hope to see you again very soon.

6/10 Okay

Amir

Travelled with family and small children
Liked: Cleanliness, staff & service
The rooms are renovated and clean. In rooms: No microwave oven, very small mini fridge. Beds were OK. Sheets were very clean. Hot water pressure very good. WiFi slow. In common area: No ice machine, No coffee in lobby, Narrow parking spots. Expedia lists this property with 3 stars but I believe 2 stars is better match.
Stayed 3 nights in Apr 2024
Response from jb on 15 Apr,2024
Thanks for sharing your experiences. We have coffee in every room, and do have ice makers. We also have plenty of parking in the front and back of the property. The spaces in the back are larger should you need the extra space.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised at the cleanliness and size of the room! My room faced the pool and it was very quiet at night. Easy parking, easy check in and check out. I stayed here while visiting Napa because it was much cheaper than actually staying in Napa. I’ll definitely stay here again!
Stayed 1 night in Apr 2024
Response from jb on 26 Apr,2024
Thanks for the 5 star review. We're glad to hear you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Arash, Rancho Cucamonga

Liked: Cleanliness, staff & service, property conditions & facilities
My third stay highly recommended place close to UC San Diego area
Stayed 1 night in Apr 2024
Response from jb on 15 Apr,2024
Thank you so much for the high recommendation. We look forward to your next visit soon.

10/10 Excellent

KoonKwang

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location. Lots of restaurants around. Just 12 mins to Seaworld. Friendly staff. Room was nice and clean. Good price also. Great for quick stay.
Stayed 1 night in Apr 2024
Response from jb on 9 Apr,2024
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and appreciated the local restaurants. We look forward to welcoming you back again very soon.

4/10 Poor

GABRIELA

Travelled with group
Liked: Staff & service
The walls were paper thin and couldn't sleep due to noisy teens staying on the next room
Stayed 1 night in Apr 2024
Response from jb on 8 Apr,2024
Thanks for sharing your experiences with us. We're sorry to hear your neighbors were noisy. We would have been happy to reach out to them had we known. We hope to see you again very soon.

10/10 Excellent

Sofía

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price
Stayed 2 nights in Apr 2024
Response from jb on 8 Apr,2024
We're so excited to hear you enjoyed your stay and felt like you had great value. We hope to see you again very soon.

10/10 Excellent

Shyamsunder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and look at nearby attractions
Stayed 2 nights in Apr 2024
Response from jb on 7 Apr,2024
Thanks for the 5 star review. We're glad to hear you enjoyed your stay and look forward to welcoming you back again very soon.

8/10 Good

Sandra L

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
3rd stay here. Nothing fancy, clean. Wish there was a microwave in the room.
Stayed 1 night in Apr 2024
Response from jb on 3 Apr,2024
Thanks for the 4 star review. We hope to see you again very soon.

10/10 Excellent

Arash, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal
Stayed 1 night in Mar 2024
Response from jb on 1 Apr,2024
We're so happy to hear you appreciated our prices and we hope to see you again very soon.

10/10 Excellent

Anna

Stayed 2 nights in Mar 2024
Response from jb on 19 Apr,2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Gilma

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service front desk
Stayed 1 night in Mar 2024
Response from jb on 1 Apr,2024
Thanks for the 5 star review. We're so happy to hear you appreciated our customer service, and we hope to see you again very soon.

8/10 Good

Warren, Bernalillo

Liked: Cleanliness, staff & service
Friendly staff,
Stayed 2 nights in Mar 2024
Response from JB on 29 Mar,2024
Thanks for the kind words about our staff. We are very fortunate to have them working with us. We hope to see you again very soon.

4/10 Poor

Adrienne

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JB on 27 Mar,2024
Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.

10/10 Excellent

Africa m

Stayed 2 nights in Mar 2024
Response from jb on 15 Apr,2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

hyeyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JB on 22 Mar,2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

10/10 Excellent

Rosa

Quick check in and peaceful time, clean bed and towels….
Stayed 1 night in Mar 2024
Response from JB on 18 Mar,2024
Thanks for the 5 star review. We're so happy to hear you had a peaceful stay. We look forward to welcoming you back again very soon.

10/10 Excellent

Manjinder

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Everything was great till we got in the room, Everything was clean till I saw ball of some one elses hair that grossed me out.
Stayed 1 night in Mar 2024
Response from JB on 15 Mar,2024
Thanks for the 5 star review. We will speak to housekeeping immediately. We would have been more than happy to move you right away, but weren't aware of it until now.

8/10 Good

Alden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to friends/family.
Stayed 2 nights in Mar 2024
Response from JB on 12 Mar,2024
Thanks for the 4 star review. We're happy to hear you enjoyed your stay and look forward to welcoming you back again very soon.

6/10 Okay

Sitaram

Stayed 2 nights in Mar 2024
Response from JB on 12 Mar,2024
Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.

4/10 Poor

Jamie, Chicago

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The Pleasant Inn was Unpleasant. Acceptable rooms but one of the worst saggy mattresses I have ever experienced. Heating/Cooling system was quite noisy all night and limited my sleeping. Off my list for the future.
Stayed 1 night in Mar 2024
Response from JB on 11 Mar,2024
Thanks for sharing your experiences with us. We do have firmer mattresses as well and would have been happy to move you had we known you preferred a firmer mattress.

8/10 Good

Frank, Star

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but we felt it was a nice place.
Stayed 1 night in Mar 2024
Response from JB on 11 Mar,2024
We're so happy to hear you enjoyed your stay. We hope your next visit is much longer so you can truly relax and enjoy all the area has to offer.

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy parking. A bit noisy. Really good hotel nonetheless.
Stayed 2 nights in Feb 2024
Response from JB on 27 Feb,2024
Thanks for the 5 star review. We do have rooms on the backside that are a bit quieter should you need the next time you stay with us. We hope to see you again very soon.

10/10 Excellent

Sarah

Liked: Amenities
Great stay
Stayed 1 night in Feb 2024
Response from JB on 25 Feb,2024
Thanks for the 5 star review. We're thrilled to hear you enjoyed your stay and we hope to see you again very soon.

10/10 Excellent

Carolina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there were lots of food options in the area!
Stayed 2 nights in Dec 2023
Response from JB on 25 Feb,2024
Thanks for the 5 star review. We're so happy to hear you enjoyed all the amazing restaurants in the area. We hope to see you again very soon.

8/10 Good

YU-TING

Liked: Staff & service, amenities, property conditions & facilities
Fair rate. Nice room. Friendly staff. However, the towels and bathroom were not very clean.
Stayed 2 nights in Feb 2024
Response from JB on 25 Feb,2024
Thanks for sharing your experiences with us. We will make sure housekeeping is aware of the towels immediately. We hope to see you again very soon.

10/10 Excellent

Arash, Rancho Cucamonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to La Jolla
Stayed 1 night in Feb 2024
Response from JB on 21 Feb,2024
Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and our location worked well for you. We look forward to seeing you again very soon.

10/10 Excellent

Olivia, San Lorenzo

Stayed 1 night in Feb 2024
Response from JB on 21 Mar,2024
Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what we needed for our group before we drove into Mexico.
Stayed 1 night in Feb 2024
Response from JB on 13 Feb,2024
We're so happy to hear we were what you needed. We hope your travels bring you back to us again very soon.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everywhere
Stayed 1 night in Feb 2024
Response from JB on 5 Feb,2024
We're so glad to hear you enjoyed your stay and our location worked well for you. We hope to see you again very soon.

4/10 Poor

Sheila, Santa monica

Business traveller
Disliked: Amenities, property conditions & facilities
They did not have a warm blanket on bed, just sheets and when I asked they said "they have nothing extra to offer, not even more sheets." It was cold night in Jan...So I checked out & left.
Stayed 1 night in Jan 2024
Response from JB on 2 Feb,2024
Thanks for sharing your experiences with us. We have excellent heaters in all the rooms, and do have additional sheets/blankets should you need. We will speak to our front desk to investigate as this shouldn't happen.

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesus was very friendly and made the check in very fast. The room is perfect for my wife and I. On the backside was a nice parking lot with lights and cameras. We would go out of the way to stay here if in the area. Nice people, great room, great parking! See you again. Don and Linda
Stayed 1 night in Jan 2024
Response from JB on 31 Jan,2024
Thanks for the wonderful review. We're so happy to hear you enjoyed your stay, and even happier to hear you plan on staying with us again.