Sonesta Hotel, San Francisco hotels

Conveniently located in CBD, staff is friendly and vicinity to a lot of cafes

Chris at the front desk delivered truly outstanding service. I arrived on a rainy Christmas Eve after a long 7-hour drive and was greeted with the warmest smile, a complimentary upgrade, late checkout, a welcome bag, and personal escort to the elevator — all offered proactively and with genuine care. I’ve stayed in many hotels, including 5-star chains worldwide, but Chris’s “customer-first” attitude genuinely stood out. This was my first stay at Luma, and his exceptional service left a lasting...

The room was comfortable in size. One of the better hotel compared to some better known chain hotel. Complimentary coffee/tea, cookies and fruit available 24 hours is very much appreciated.

Excellent location! Value for money! Very comfortable and spacious bed and room! Friendly and helpful staff! Hardworking housekeepers! Clean bathrooms! Starbucks and other restaurants are just across the road. Chinatown's Dragon gate is just next door! Financial district is just a few blocks away. I have stayed in other 5-star hotels in SF but this is the only one I am most satisfied with.

it was a delightful 4 nights stay with our dog. There is a huge patch of grass right beside which our dog loved. Glad we decided to stay here instead of downtown (due to safety concerns). Felt extremely safe here. The property has a doorman. The hotel was clean and welcoming. We loved the wine bar in the hotel. Staff all around including housekeeping was extremely welcoming, and some of the staff even remembered our dog's name. Absolutely wonderful we will be back!

Excellent value for money near Union Square. Very cool vibe!

Comfortable and cosy environment. Staff is very polite. All enquiries and requests are promptly answered. The home-like breakfast is an excellent start to a day! The hotel's convenient location to food and sightseeing is highly recommendable to first timers to San Francisco, and at a reasonable cost too.

Great location, very clean room and friendly staff. Spacious Room with a separate sitting room.