Casino Hotels in San Juan

"The checking was extremely slow. Our rooms were not ready for over 2 hours not enough staff. We were not the only people waiting for our rooms. Will not stay again. "

"First room wasn’t cleaned from toothpaste on the mirror to white spots on the picture above the bed (headboard) and the doors keypad had wires hanging out. Second room was ok. Room Doors are hard to open and balcony doors as well I cut my finger on the because of how bad they are to open and close. Pool bar bartenders are slow and not friendly the pool bar closes way to early. Only place to get food was by the pool. Small coffee and breakfast bar in lobby but not open long enough. No restaurant in the hotel. Only one elevator in the main lobby worked so waiting for the elevator was long. When at the pool I had to go to the bathroom and the pool bathroom was being cleaned witch is great but not when the cleaning lady is just talking on her phone and tells you to go to the lobby bathroom then when you get to the lobby bathrooms they’re also being cleaned. I had to go to my room and pee. Very inconvenient. "

"Wonderful place to stay - very clean and convenient "

"yes, they were very comfortable "

"."

"Very nicely located"

"Very nice, had a good time."

"Our room was not ready by 3pm. The woman at the front desk told us to give her three minutes to finish up receipts she was working on and never communicated with us on how long it would take for our room to be ready. We sat there for an additional half an hour while she ignored us and never updated us about anything. She acted as if we were not even there. The room and hotel is old and there was no body wash in the dispenser so we had to use shampoo to wash with. Not worth the $200+ price tag we paid for a one night stay."

"Yes"