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Hotel Pila Seca 11

3.0 star property
Travelers discover a peaceful retreat where hot springs soothe tired muscles and the rooftop terrace offers spectacular panoramic views of the surroundings

Choose dates to view prices

Located in Zona Centro, Hotel Pila Seca 11 offers 8 hot springs for relaxation. Enjoy scenic views from the rooftop terrace or find tranquility in the garden. Multilingual staff assist with various needs, and free WiFi keeps everyone connected.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Premium bedding, in-room safe, individually decorated

Family Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Suite

Premium bedding, in-room safe, individually decorated

Suite

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room

Premium bedding, in-room safe, individually decorated

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed

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About the area

Located in San Miguel de Allende, Hotel Pila Seca 11 is in the city centre. La Gruta Spa and Casa del Mayorazgo de la Canal are local landmarks, and some of the area's activities can be experienced at Malanquin Golf Club and San Miguel Adventure Park. Allende Garden and El Nigromante Ignacio Ramirez Cultural Center are also worth visiting. Relax and indulge in the area's hot springs, or seek out an adventure with cave exploring, horse riding and mountain climbing nearby. Visit our San Miguel de Allende travel guide
Map
Pila Seca 11, San Miguel de Allende, GTO, 37700

What's nearby

  • Allende Garden
    Allende Garden
    3 min walk - 0.3 km
  • Church of San Miguel Arcángel
    Church of San Miguel Arcángel
    5 min walk - 0.5 km
  • El Nigromante Ignacio Ramirez Cultural Center
    2 min walk - 0.2 km
  • San Miguel de Allende Historical Museum
    3 min walk - 0.3 km
  • San Miguel de Allende Public Library
    5 min walk - 0.5 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    72 min drive

Restaurants

  • Zenteno
    2 min walk
  • Mercado Del Carmen San Miguel
    1 min walk
  • Onza
    1 min walk
  • La Crepe Du Chef
    1 min walk
  • La Cantinera
    1 min walk

About this property

Hotel Pila Seca 11

Hotel near Church of San Miguel Arcángel
At Hotel Pila Seca 11, you can look forward to a free food/drink shopping service, a rooftop terrace and a garden. For some rest and relaxation, visit the 8 hot springs. Free WiFi in public areas and dry cleaning/laundry services are available to all guests.
You'll also find perks such as:
  • Free valet parking
  • A round-trip airport shuttle (surcharge), a porter/bellboy and wedding services
  • Tour/ticket information, multilingual staff and smoke-free property
  • Guest reviews speak well of the overall condition
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding, as well as amenities such as safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered valet parking on site
  • Limited on-site valet parking

Things to do

  • 8 hot springs

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 8 hot springs
  • Hot springs open from 8:00 AM - 5:30 PM
  • Hot springs water temperature - 22 ºC

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 1731 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Hot springs access available from 8:00 AM to 5:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Kuku Rukú Hotel
Kuku Rukú Hotel San Miguel de Allende
Kuku Rukú San Miguel de Allende
Hotel Pila Seca 11 Hotel
Hotel Pila Seca 11 San Miguel de Allende
Hotel Pila Seca 11 (Green Hotel Boutique)
Hotel Pila Seca 11 Hotel San Miguel de Allende

Frequently asked questions

Is Hotel Pila Seca 11 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pila Seca 11?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Pila Seca 11?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pila Seca 11?

Checkout is at noon.

Does Hotel Pila Seca 11 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1731 per vehicle applies.

Where is Hotel Pila Seca 11 located?

Located in Zona Centro, this hotel is within a 5-minute walk of Zocalo Folk Art and Church of San Miguel Arcángel. Temple of Immaculate Conception and El Nigromante Ignacio Ramirez Cultural Center are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Pila Seca 11 Reviews

8.6

Excellent

9.2

Cleanliness

9.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 173 out of 384 reviews
Rating 8 - Good. 157 out of 384 reviews
Rating 6 - Okay. 38 out of 384 reviews
Rating 4 - Poor. 7 out of 384 reviews
Rating 2 - Terrible. 9 out of 384 reviews

Reviews

Verified

10/10 Excellent

Sabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable all around down town, and free valet parking is awesome
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Veronica

Disliked: Staff & service, amenities
Central location to Cathedral, restaurants. Couldn’t sleep due to surrounding loud music no hot water and issues with valet spent over 2 hrs waiting for car to get picked up
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Azita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Well run. However our room was facing the street and it was very noisy at night. I think there is a bar across the street, Very hard to sleep. Also, it took the valet parking attendant over one hour to bring our car!
Verified

6/10 Okay

IVAN

Liked: Staff & service, property conditions & facilities, room comfort
Room 104 had a strong sewer smell.
Stayed 2 nights in Sep 2022
Verified

2/10 Terrible

Kimberly

Disliked: Staff & service, amenities, property conditions & facilities
Would not recommend! The hotel messed up my reservation, so put us into a room with broken barn doors and no windows - I have pictures. You could literally see through the door. The room was next to reception, and the staff would talk and make noise all night. The hotel was super loud, and one night the staff just walked into our room at 2 AM to "check" the room. We had to put a chair against the door to feel safe. On top of it, they would serve breakfast in the hall outside our room door and it sounded like a party every morning was happening next to the bed. Add in the 7 am wordless screaming and be prepared for no rest at all. The tub didnt drain, and the water was either boiling or freezing. Horrible.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena ubicación, muy limpia y amplia.
Verified

8/10 Good

Maria Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicada y excelente su servicio. Quizás como sugerencia es mejorar los lavabos del baño que son impracticos.
Stayed 1 night in Nov 2022
Verified

8/10 Good

veronika

Liked: Staff & service, amenities
El etado de las toallas es muy triste, parecen sucias. La habitacion pueso decir que solo bien sin mas. Camas comodas
Stayed 1 night in Aug 2022
Verified

6/10 Okay

José Luis

Liked: Cleanliness, staff & service
Las anotaciones que muestran en las fotos no son igual en realidad
Stayed 1 night in Jul 2022
Verified

8/10 Good

José Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar y servicio

el lugar es agradable y el personal muy atento, lo uníco a considerar es el tiempo para cuando te traen tu vehículo, considera esperar o pedir tu vehículo al menos 30 min antes de tu salida, pero es un lugar muy agradable y centrico.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation was confirmed for King bed and I got a Full size. There were no other room for me.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente opción, cerca del centtro, sin duda regresaría
Stayed 2 nights in May 2022
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Francisco

Disliked: Staff & service, room comfort
Mala experiencia, las señoritas en recepción no estaban capacitadas para responder nuestras preguntas/dudas cuando había algún problema. Ningún gerente para ayudarnos a solucionar el problema. Los baños viejos, las toallas percudidas. Había habitaciones que no tenían puerta entre la recámara y el baño. Lo único bueno de este hotel es la ubicación. No lo recomiendo
Stayed 2 nights in Jan 2022
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic in a very nice way. Internet was not always available. Problem was the provider, not the Hotel.
Stayed 4 nights in Jan 2022
Verified

2/10 Terrible

Tania

Disliked: Staff & service, property conditions & facilities

Mala experiencia

Muy mala experiencia en este hotel. Los baños viejos, algunos sin puerta. Las señoritas de recepción no podían contestar nuestras preguntas. Se fue la Luz en dos de las habitaciones y no había nadie Que pudiera solucionar el problema.
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen lugar!

Muy buena la atención del personal. Nos apoyaron bastante, ya que realizamos el check in con anticipacion (medio día) y rapidez para entregar la habitación. En buen estado la habitación y baño.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this place very clean! Super close to main attractions in san miguel de allende the place was magical mix between the colonial structure and the modern hipster style
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No cuentan con servicio de comida/snacks/cafe. Y no hay negocios cercanos que los proveean. Todos los negocios cercanos que ofrecen desayunos, no habren temprano y el hotel no cuenta con ese servicio.
Stayed 5 nights in Sep 2021
Verified

6/10 Okay

Hector

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Urge mantenimiento, por lo menos pintarlo!

El hotel está mal cuidado, le urge mantenimiento, ni siquiera lo han pintado, se ve que lo tienen abandonado. El personal muy amable y la ubicación excelente. El estacionamiento está muy lejos, se tarda mucho el Valet Parking por la distancia.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Fermin Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Cute small hotel, great location in the very center of town! You can walk to a bunch or restaurants and bars.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. The room was spacious and clean. It is a short walk from the plaza and there are a lot of restaurants nearby.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy confortable. Excelente

Hotel muy confortable, rustico. Muy comodas habitaciones. toallas y ropa de cama limpias. Medidas de seguridad COVID presentes y conforme a las disposiciones de la Secretaria de Salud Estatal y Federal. A solo dos cuadras de la zona centro. Amenidades, bares y restaurantes a solo unos pasos. Debes saber que cada 7 dias las monjas de la iglesia celebran a una imagen y detonan cohetones a las 06:00AM y 9:00PM por lo que debes estar atento y no asustarte. Son tradiciones del pueblo de San Miguel de Allende. SI no te gusta consideralo en tus planes de viaje.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta bien. Solo un poco lúgubre. Ya con luz se siente diferente. Muy bien ubicado. Un poco de ruido externo por los bares cercanos pero deja dormir.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff. Couldn't be any better. Everything very walkabout, food, bars, grocery, money exchange, sites
Stayed 10 nights in Jun 2021