Novotel Santa Cruz De La Sierra

Property class: 5 and above

Choose dates to view prices

Located close to Plaza 24 de Septiembre and Ramon Tahuichi Aguilera Stadium, Novotel Santa Cruz De La Sierra provides a free breakfast buffet, a free daily manager's reception and a terrace. For some rest and relaxation, visit the hot tub. In addition to a garden and a playground, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
The current price is S$165
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room

A hotel room with a large bed, a seating area, a view of the city at night, and a phone on the nightstand.

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

A hotel room with a large bed, a seating area, a view of the city at night, and a phone on the nightstand.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with a large bed, a seating area, a view of the city at night, and a phone on the nightstand.

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a seating area, a view of the city at night, and a phone on the nightstand.

Superior Room, 1 King Bed

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a seating area, a view of the city at night, and a phone on the nightstand.

Executive Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Executive Level

A hotel room with a large bed, a seating area, a view of the city at night, and a phone on the nightstand.

Superior Room, 1 King Bed, Executive Level

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a seating area, a view of the city at night, and a phone on the nightstand.

Presidential Suite, 1 King Bed

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Santa Cruz, Novotel Santa Cruz De La Sierra is connected to the convention centre. Plaza 24 de Septiembre and Blacutt Square are notable landmarks, and some of the area's popular attractions include Santa Cruz Zoo and Guembe Biocenter. Looking to enjoy an event or a match while in town? See what's going on at Ramon Tahuichi Aguilera Stadium. Visit our Santa Cruz travel guide
Map
AV ROCA CORONADO 901, ENTRE TERCER Y CUARTO ANILLO, Santa Cruz

What's nearby

  • A historic building with arched windows and a clock. People are sitting and standing on the steps in front of the building.
    Plaza 24 de Septiembre
    18 min drive - 5.2 km
  • Parque Ecológico
    5 min walk - 0.4 km
  • Patio Design LifeStyle Center
    8 min drive - 2.1 km
  • Ventura Mall
    8 min drive - 5.9 km
  • Guembe Biocenter
    13 min drive - 8.3 km

Getting around

  • Santa Cruz de la Sierra Station
    18 min drive
  • Santa Cruz (VVI-Viru Viru Intl.)
    33 min drive

Restaurants

  • El Arriero Fexpocruz
    6 min walk
  • Lure Lounge
    3 min walk
  • Patio Cervezero
    6 min walk
  • Casa Italia Delicatessen
    3 min drive
  • Pizzeria El Horno
    4 min drive

About this property

Novotel Santa Cruz De La Sierra

  • Luxury family-friendly hotel near Plaza 24 de Septiembre
  • Located close to Ramon Tahuichi Aguilera Stadium and San Lorenzo Cathedral, Novotel Santa Cruz De La Sierra provides a free breakfast buffet, a free daily manager's reception and a terrace. For some rest and relaxation, visit the hot tub. In addition to a garden and a playground, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with free cabanas, sunloungers and pool umbrellas
    • Free self-parking
    • A round-trip airport shuttle (surcharge), luggage storage and ATM/banking services
    • Multilingual staff, coffee/tea in reception and coworking spaces
  • Room features
  • All 145 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • Other amenities include:
    • Art supplies and cots/infant beds
    • Hypo-allergenic bedding, Select Comfort beds and down duvets
    • Bathrooms with hairdryers and shampoo
    • 55-inch LED TVs with premium channels
    • Wardrobes/cupboards, recycling and a personal chef

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Frequently asked questions

Does Novotel Santa Cruz De La Sierra have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Novotel Santa Cruz De La Sierra?

As of 25 Oct, 2026, prices found for a 1-night stay for 2 adults at Novotel Santa Cruz De La Sierra on 31 Oct, 2026 start from S$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Santa Cruz De La Sierra pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Santa Cruz De La Sierra?

Self-parking is free at this property.

What time is check-in at Novotel Santa Cruz De La Sierra?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Santa Cruz De La Sierra?

Checkout is at noon.

Does Novotel Santa Cruz De La Sierra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BOB 140 per person applies.

Where is Novotel Santa Cruz De La Sierra located?

This family-friendly Santa Cruz hotel is located near the airport, within 3 mi (5 km) of San Lorenzo Cathedral, Plaza 24 de Septiembre and Ventura Mall. Ethno-folkloric Museum and Blacutt Square are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Santa Cruz De La Sierra Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 93 out of 132 reviews
Rating 8 - Good. 23 out of 132 reviews
Rating 6 - Okay. 7 out of 132 reviews
Rating 4 - Poor. 4 out of 132 reviews
Rating 2 - Terrible. 5 out of 132 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying there…. Very clean and staff always willing to assist.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean hotel. Will stay again soon.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location also very nice staff.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, modern, with pool, good restaurant. Would stay here again without no doubt.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YES!! i WANT TO COMEBACK TO THIS LOCATION

Fantastic people, very friendly. The hotel was clean, and everything was great. I would pick this hotel anytime.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very accomodating staff. The rooms are clean, modern and very comfortable. Would defintely stay there again.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, modern and very comfortable. Nice view. The best option for a solo traveler or business trip in Santa Cruz
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
People very friendly
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with pleasing design in common areas. Comfortable bed AND pillows, spacious bathroom, and excellent climate control. What really made our stay was the staff. Jose Miguel and bartender, Samuel, were friendly, helpful, and are the reason we would recommend this hotel to friends.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an American there are so many things I love about this property - Apple electronics plug directly into the wall without converters or adapters, most of the desk staff speak English, safe water, excellent menu in restaurant and bar with late night availability, lovely breakfast. My only complaint- I stayed here during the feria and it was extremely difficult to get to the hotel in the evenings. Tons of traffic and road closures
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY NICE HOTEL. STAFF WONDERFULL
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful place to stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious hotel,very chic and beautiful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service in restaurant.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and friendly
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place , best workers
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel that delivers what it promises
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

Tolles Zimmer, toller Ausblick, nettes Personal Was will man mehr ?😊
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room maintenance is terrible
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Very nice. Great view frim the room. Very quiet.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I’m giving three stars because of communication. The place is nice, though.
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was improperly charged for a room that I didn't use. Terrible service from Novotel and Expedia together. I do not recomend them.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although at first there was a small misunderstanding at reception, it was quickly resolved later. The hotel is simply magnificent, new facilities, very clean and elegant, the lobby is very nice and the breakfast is very good. I appreciate the cordiality of the staff members, especially Kevin. It is my new option in Santa Cruz definitely.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located next to the expo center. There are also food places and a convenience store within walking distance. The bad thing was that there is a rental hall next to the hotel. They played extremely loud music late (2-3am) into the night twice.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good but i had little doubt that it is really 5 stars level Specially breakfest was poor Anyway not bad, but still it is not the best neither
Stayed 1 night in Jul 2024