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Senses Boutique Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and free breakfast

Choose dates to view prices

Senses Boutique Hotel, in the city center, offers a lively family retreat. Enjoy international flavors at three restaurants, a seasonal pool, an arcade room, and a rooftop terrace with stunning views. Free WiFi keeps everyone connected throughout their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Down duvets, minibar, in-room safe, desk

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite

Down duvets, minibar, in-room safe, desk

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Shower/bath combination
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Down duvets, minibar, in-room safe, desk

Comfort Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
Calle 24 de Septiembre, Esq. Sucre No 5, Plaza Principal, Santa Cruz

What's nearby

  • Plaza 24 de Septiembre - 2 min walk - 0.2 km
  • San Lorenzo Cathedral - 2 min walk - 0.2 km
  • Ramon Tahuichi Aguilera Stadium - 3 min drive - 2.1 km
  • Santa Cruz Zoo - 4 min drive - 3.2 km
  • Ventura Mall - 5 min drive - 4.1 km

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • ‪Jalapeños - ‬1 min walk
  • ‪La Pascana - ‬1 min walk
  • ‪Marguerita Pizza - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Senses Boutique Hotel

Family-friendly hotel in the city centre
At Senses Boutique Hotel, you can look forward to a free breakfast buffet, a rooftop terrace and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers
  • Free valet parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and a porter/bellboy
  • A front desk safe, multilingual staff and concierge services
Room features
All 52 rooms offer comforts such as first-run films and laptop-compatible safes, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 36-inch LCD TVs with cable channels, DVD players and first-run films
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 kilometres
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Pascana

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels
  • DVD player
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BOB 140 per vehicle (return, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel Senses
Senses Boutique Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Santa Cruz
Senses Hotel
Senses Hotel Boutique
Senses Boutique Hotel Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Hotel Hotel Santa Cruz

Frequently asked questions

Does Senses Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Senses Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Senses Boutique Hotel?

Valet parking is free at this property.

What time is check-in at Senses Boutique Hotel?

Check-in start time: 2 PM; check-in end time: 12:30 PM.

What time is check-out at Senses Boutique Hotel?

Checkout is at 12:30 PM.

Does Senses Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BOB 140 per vehicle applies.

Where is Senses Boutique Hotel located?

Located in the heart of Santa Cruz, this family-friendly hotel is steps away from Franco Aleman Cultural Center, Sacred Art Museum and Casa Municipal de Cultura Raúl Otero Reiche. San Lorenzo Cathedral and Plaza 24 de Septiembre are just steps away.

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Senses Boutique Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 287 reviews
Rating 8 - Good. 123 out of 287 reviews
Rating 6 - Okay. 33 out of 287 reviews
Rating 4 - Poor. 21 out of 287 reviews
Rating 2 - Terrible. 12 out of 287 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and confortable rooms in central location. Breakfast could be better but staff is very friendly and helpful
Stayed 3 nights in Mar 2023

8/10 Good

Orhan

Liked: Staff & service, room comfort

In the heart of the old city

Excellent location, in the heart of the old city. Very comfortable suit room. Old building and need little bit more maintenance. My suit was just under the roof top bar. The biggest problem was all the papers, like napkins and bills, was coming from the bar to our balcony with the wind. Hotel should try to start to keep clean the roof top bar then they could keep clean the rooms. Other than this no issue at all. I like our stay and will be in the same hotel if we go back to Santa Cruz in the future.
Stayed 3 nights in Jul 2022

10/10 Excellent

Nayeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Bien ubicado, personal amable
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Overall an okay experience.

It was a nice hotel room, the shower had good pressure. The second night we saw ants in our bedroom corner, not much to do with that.... The breakfast was ok. Not much to choose from but had scrambled eggs and bacon for starters. The breakfast area was not optimal. The few days we had in SC it was 16 degrees celsius outside, and the breakfast area is located in a passage way so it was pretty cold where we ate breakfast. The guests had to bring warm jackets and wear scarf and hats while eating.
Stayed 2 nights in Jul 2023

4/10 Poor

Andres

Disliked: Cleanliness, amenities, property conditions & facilities
La habitacion, muy grande y bonita, pero la limpieza en general es terrible.
Stayed 1 night in Apr 2023

10/10 Excellent

JOSÉ RAMÓN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscina en la azotea
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Very disappointing hotel - old,m and neglected

We booked this "5-star" hotel and it definitely can NOT be considered a 5-star hotel. It has the look of being great in the past, but it has become rundown and old, with much neglect. We had many problems during our stay: - the kettle was broken - our keycard kept reseting - the AC is movement- sensored so at night it gets hot -no phone in the room to contact reception - the worst: someone entered our room at 11pm, just as we were about to fall asleep. They did not knock, but they wuickly shut the door. We were very annoyed and when we approached the manager she said the man had been given the wrong paper of empty rooms, so it was the hotel's fault. She said she would give us something extra, and all it was were a few hours extra check out time Overall we were very disappointed with our stay. 5 star means the service should be on point. All these problems should not be occurring in a 5 star place
Stayed 2 nights in Jan 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar sus platos del menú!!!

Lo único que debo decir como crítica constructiva...deben mejorar su servicio a la habitación,especificamente los platillos que ofrecen no van de acuerdo con el precio!!!
Stayed 2 nights in Jan 2023

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã que é muito simples de resto tudo ótimo, destaque para localização que é maravilhosa
Stayed 1 night in Jan 2023

4/10 Poor

James

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Hotel was ok but I wouldn’t return

On e apone a time this would of been a nice hotel…. Why are people allowed to book places when there was the unrest that was happening in Santa Cruz ?!?!? I had 4 night stay nothing open I left after 1 night to la Paz Asked for refund nothing…. Not hotels fault but will never return to bolivia
Stayed 18 nights in Nov 2022

4/10 Poor

Luis Humberto

Disliked: Staff & service
La atencion pesima no te dan el tipo de la habitación que te muestran por expidia
Stayed 2 nights in Oct 2022

8/10 Good

Leila Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No máximo 4 estrelas

Hospedagem boa.
Stayed 1 night in Sep 2022

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located, clean and has a good staff. Howerever it is noisy and the shower doesn't have much pressure
Stayed 2 nights in Sep 2022

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, amenities
Todo estaba en reparación… en las instalaciones… sin embargo, el personal te atiende muy bien!
Stayed 6 nights in Sep 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está muito bem localizado me sentir segura recomendo
Stayed 1 night in Aug 2022

6/10 Okay

Jaime

Liked: Staff & service
Disliked: Cleanliness

Hotel nota 3. Só vale pela localização.

A melhor coisa do hotel: localização (só isto). Café da manhã: de 0 a 10 - nota 3! nada a ver, pouquissima variedade, queijo, presunto, frios, prato quente: Esqueça! Um omelete a pedidos e olha lá. Local do café desapontador: utilizam um espaço que está no predio onde se vende lanches. nota 3 pra não ser real e baixar mais ainda a avaliação. Limpeza: todos os dias passavam no quarto, e todos os dias esqueciam de repor as toalhas, sempre foi preciso solicitar na recepçao. Não há gerenciamento do pessoal deste serviço. Parece ser feito do jeito que querem.
Stayed 6 nights in Jul 2022

4/10 Poor

diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha falta de limpieza cucarachas muchas
Stayed 11 nights in Jun 2022

2/10 Terrible

Edwin erick

Disliked: Staff & service, property conditions & facilities
There were no towels and took them 4 phone calls and a visit to the lobby for them to provide me some. Also found roaches in the bathroom and bed Bad experience
Stayed 1 night in Sep 2021

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Very friendly staff, great location, beautiful view to the cathedral and square, rooftop restaurant and pool.
Stayed 1 night in Sep 2021

6/10 Okay

Christoph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nunca mas

Amaba a este hotel y lo conocí bien como un hotel pequeño, muy agradable, con justamente el servicio y la Infrastructure que deseaba. Lamentablemente, el hotel se cambió. En pocas palabras: nunca mas!
Stayed 1 night in Aug 2021

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

Great location very close to the cathedral and central square. Spacious clean room with good facilities. Decent breakfast.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. I complained multiple times to no avail.
Stayed 3 nights in Feb 2020

4/10 Poor

Reinhard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
schmutzig, muffig, Rezeption ohne englisch Kenntnisse, schlief noch nach 07:00 Uhr im Lobby Sessel. Totes Ungeziefer lag im Zimmer und auf dem Gang herum. Frühstück bescheiden. Lage zwar Zentral - aber laut.
Stayed 2 nights in Jan 2020

6/10 Okay

Ivanna

Liked: Cleanliness, staff & service
Disliked: Room comfort
C’est la 3 eme fois que je loge dans cet hôtel,hélas cette fois j’ai été déçue! Chambre sans aucune ouverture de fenêtreça sentait fort l’humidité !!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage Gutes Frühstück
Stayed 2 nights in Dec 2019