Hotels near Santa Cruz Palace

"An excellent hotel—I'll definitely stay there again when I return to Madrid. Everything is top-notch, and the service is excellent. "

"One of my favorite hotels because of the location, the staff, the rooms, the cleanliness and the breakfast that to boot is included. "

"The place is incredible, the attention is magnificent, the Hotel is Amazing"

"Nice hotel located conveniently close to the train station and walking distance to much of downtown Madrid."

"I had a wonderful experience during my stay at the hotel. The desk staff, housekeepers, restaurant employees and in general all staff provided outstanding service. The best. Location is excellent, near the Puerta del Sol and La Gran Via avenue as well as public transportation and a taxi stand at less than a block. "

"Room is small"

"THE BREKFAST WAS AWSOME :)"

"TV only in Spanish, no English. Do not stay in front of Puerto del Sol if you’re a light sleeper. It’s noisy all night. Good location, walking distance to Madrid landmarks, lots of restaurants, shopping stores close by."

"This is the worst stay of my life. I regret choosing this place. Only did it for location but it was the biggest mistake. The staff is horrible. They came every night nock at my door and force me to stop talking and go to sleep. Literally. The employee overnight in reception is a trans that is a stalker. Is a person that seems to be mad a the world. I even asked why so much anger on his or her approach to guests . It was not Normal nor respectful. He or she was very rude unprofessional and aggressive at times. Do not visit this place. Dirty , noise, horrible staff . No AC, to be able use the fan they will ask for a Deposit for the remote control. The fan doesn’t work without it. So if you don’t have cash you will have to sleep with the heat of the room. If you open window to refresh the noise won’t let you sleep. Terrible terrible experience. I will also write a review on google alerting people Not to Fall in this trap. First time I have such a terrible experience with Expedia. "