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Hi Dennis, Our staff is pleased to hear you enjoyed their hospitality. Our team looks forward to having you back as our guest always. We love having you here.
Thank you for taking the time to share your experience at Hotel Inn Santa Fe. We want to ensure our guests can have a comfortable and enjoyable experience. We appreciate your feedback!
Clean room. Good value. No in room coffee as advertised, but coffee was available in lobby.
Kathy
Stayed 1 night in Apr 2024
Response from Hotel Inn SF on 30 Apr,2024
Thank you for taking the time to share your experience at Hotel Inn Santa Fe. We want to ensure our guests can have a comfortable and enjoyable experience therefore we apologize that there was not a coffee pot in your room, this is something we will remedy as quickly as possible. We appreciate your feedback!
Their towels were much closer to rags than towels.
The property needed maintenance for upkeep, but they did not seem to care.
A basic breakfast would have been nice.
The owner, an elderly man, lacked good manners. He could have been a bit friendlier.
Bijan
Stayed 1 night in Apr 2024
Response from Hotel Inn SF on 30 Apr,2024
We apologize for the issues you encountered during your stay. The comfort and satisfaction of our guests are very important to us, and we're disappointed that we fell short of your expectations. Rest assured, we are currently looking into the concerns you raised.
Front desk were helpful and friendly,
The place is unlike in the photo.
mini fridge and coffee/ tea in the room, overall met basic need.
BUT they should fix bath tub tap.
David
Stayed 1 night in Apr 2024
Response from Hotel Inn SF on 19 Apr,2024
Hello David, Our staff is pleased to hear you enjoyed their hospitality. Your comments are important to us and we will keep them in mind as we are always working to improve our guest experience. We look forward to earning a full five stars from you in the future. Thank you for staying with us, please travel safely, and we hope you will return soon.
Hello, thank you for taking the time to share about your stay with us at Hotel Inn Santa Fe! We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!
Thank you, Johnny, for leaving your five-star rating of Hotel Inn Santa Fe. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area.
Hello James, we are delighted that you had a pleasant experience at Hotel Inn Santa Fe and we hope to see you again soon!
8/10 Good
Arthur
11 Apr,2024
Arthur
Stayed 1 night in Apr 2024
Response from Hotel Inn SF on 1 May,2024
Hello Arthur, thank you for taking the time to share your rating with us at Hotel Inn Santa Fe! We look forward to welcoming you back soon!
4/10 Poor
Steven
Travelled with family, Business traveller
9 Apr,2024
Disliked: Staff & service
Rudeness from front desk clerk. There’s no bell to ring. No sign saying, “I’ll be right back.” If there’s no one at the front desk, don’t call the number for the hotel. He’ll get mad at you. You’re supposed to just stand there for how ever long it takes for the clerk to get around to serving you.
Steven
Stayed 1 night in Apr 2024
Response from Hotel Inn SF on 11 Apr,2024
Hello Steven, thanks for your feedback. When you arrived there was a sign on the front desk that stated desk clerk would be back in 5 minutes and in fact, he was already returning from assisting another guest which was less time than stated. We do not have a bell to ring so in that aspect you are correct however our sign is always put in place if ever we need to leave to assist someone else. You were helped in a friendly manner even though you complained of "you people" taking too long to check you in which we did not complain to you about only assisted as fast as possible. We wish you safe travels sir.
6/10 Okay
Alessandra
5 Apr,2024
Liked: Staff & service
Alessandra
Stayed 1 night in Mar 2024
Response from Hotel Inn SF on 6 Apr,2024
Thank you for taking the time to share your rating at Hotel Inn Santa Fe. We hope to see you again soon.
Thank you for your wonderful feedback, We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!
6/10 Okay
Dionarda
Travelled with partner
2 Apr,2024
Liked: Staff & service
Disliked: Amenities
What can say hotel was cheap for the night but the comforter did not look clean and shower towels were too small.
Dionarda
Stayed 1 night in Mar 2024
Response from Hotel Inn SF on 4 Apr,2024
Thank you for reviewing our hotel, Your comments are important to us and we will keep them in mind as we are always working to improve our guest experience.
Thank you for taking the time to share your experience at Hotel Inn Santa Fe. Had you mentioned any issues while a guest here we would have taken measures to make your stay more comfortable.
Hello, Daniel! Our staff is pleased to hear you enjoyed their hospitality. Our team looks forward to having you back as our guest! Safe Travels Always.
10/10 Excellent
Joel
30 Mar,2024
Joel
Stayed 1 night in Mar 2024
Response from Hotel Inn SF on 20 Apr,2024
Hello Joel, We are delighted that you had a pleasant experience at Hotel Inn Santa Fe and we hope to see you again soon!
Great little stay. You can tell this place had been here a minute, but the room was clean and fairly quiet for being right next the main stairs. Would stay here again.
Anais
Stayed 4 nights in Mar 2024
Response from Hotel Inn SF on 30 Mar,2024
Hello Anais, Thank you for taking the time to share your experience at Hotel Inn Santa Fe. Our staff is pleased to hear you enjoyed their hospitality. Our team looks forward to having you back as our guest! Safe Travels Always.
Greetings, Johnny! Our staff is pleased to hear you enjoyed their hospitality. Our team looks forward to having you back as our guest! Safe Travels Always.
When we arrived at the hotel the staff was super friendly, after getting into our room I was quickly disappointed, the queen bed I booked was a double there was no furniture in the room besides a tv on top of a dresser and a bed. Room was huge and barren. The tv remote had no batteries. The pictures look nothing like what the actual rooms look like. Although meow wolf is a quick 5 minute walk.
Destiny
Stayed 2 nights in Mar 2024
Response from Hotel Inn SF on 29 Mar,2024
Hello Destiny, your comments are important to us and we will keep them in mind as we are always working to improve our guest experience. We look forward to earning a full five stars from you in the future. Thank you for staying with us, please travel safely, and we hope you will return soon.
affordable hotel, clean, quiet, close to many good restaurants. highly recommend.
Devin
Stayed 1 night in Mar 2024
Response from Hotel Inn SF on 24 Mar,2024
Thank you, Devin, so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!
Very clean room, HUGE! front desk attendant was very nice and helpful. Chinese food right next door is awesome
David
Stayed 1 night in Mar 2024
Response from Hotel Inn SF on 23 Mar,2024
Greetings David! Thank you for the generous rating. We are happy to hear you enjoyed a good experience, and had all you needed for a comfortable and welcoming stay. You can be assured that we are continuously improving our property and services!
Thank you so much, Crystal, for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!
6/10 Okay
Hugo
Travelled with partner
19 Mar,2024
Liked: Staff & service
It is a good place to stay, conveniently located just a 5 minute walk from meow wolf. There is a walmart within 2 to 3 minutes drive.
Rooms are somewhat old, no smart tv nor automated ac. But well equipped with fridge and coffee maker. Very clean though
Hugo
Stayed 2 nights in Mar 2024
Response from Hotel Inn SF on 21 Mar,2024
Hello Hugo, Thank you for the 3-star review. We know that there are many choices out there, and we're glad you chose us! We look forward to seeing our valued customer again soon!
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!
6/10 Okay
Samuel
Travelled with partner
12 Mar,2024
Liked: Cleanliness
Disliked: Staff & service, amenities
I don’t think I would stay again as my first option. Staff was a bit naturally not welcoming. The bed I booked was a queen but got a double bed that seem like there was another double bed in the room but was taken out. No microwave or couch.
Samuel
Stayed 1 night in Mar 2024
Response from Hotel Inn SF on 13 Mar,2024
Thank you for the 3-star review. We know that there are many choices out there, and we're glad you chose us, I’m sorry about the recent interaction you had with our team members and apologize that you were not treated with the care and respect that you deserve. We truly value our customers and are always eager to make their stay comfortable for them. Hope to have another opportunity to provide you with a superior stay!
10/10 Excellent
Mohammad Hassan
12 Mar,2024
Mohammad Hassan
Stayed 1 night in Mar 2024
Response from Hotel Inn SF on 4 Apr,2024
Our staff is pleased to hear you enjoyed their hospitality. Our team looks forward to having you back as our guest! Safe Travels Always.
10/10 Excellent
Laurie
4 Mar,2024
Clean room good location, reasonably priced.
Laurie
Stayed 1 night in Mar 2024
Response from Hotel Inn SF on 7 Mar,2024
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!
Very spacious room, easy parking access and clean room. Couldn’t ask for anything better.
Shelma
Response from Hotel Inn SF on 23 Feb,2024
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!
Good enough stay on the cheaper side for Santa Fe. Sheets were a little itchy, but otherwise it was fine.
Verified traveller
Stayed 1 night in Dec 2023
Response from Hotel Inn SF on 3 Feb,2024
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!
Hi Jennifer, thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!
The rooms are clean and they let me check in early and that was much appreciated since I work nights and get off around 10am and I was able to sleep for my next shift at 7pm.
azucena
Stayed 2 nights in Jan 2024
Response from Hotel Inn SF on 26 Jan,2024
Thank you so much for taking time out of your day to rate your stay with us. We really appreciate it and hope you will come back and stay with us again. Have a wonderful day!
2/10 Terrible
Cameron
19 Jan,2024
Cameron
Stayed 1 night in Jan 2024
Response from Hotel Inn SF on 20 Jan,2024
Thanks for your feedback, Cameron even though you did not actually stay at the hotel due to cancelling your room reservation. Safe travels.