See all properties

Hotel Casa Jum

3.5 star property
Hotel in Santiago de los Caballeros with full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Hotel Casa Jum

Exterior
Interior entrance
1 bedroom, minibar, in-room safe, desk
Private kitchen
Terrace/patio
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Room service
  • Breakfast available
  • Bar
  • Spa
  • Housekeeping

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury

1 bedroom, minibar, in-room safe, desk

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

1 bedroom, minibar, in-room safe, desk

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
Private bathroom
  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

1 bedroom, minibar, in-room safe, desk

Royal Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior

1 bedroom, minibar, in-room safe, desk

Executive Superior

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Safe

Executive Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

1 bedroom, minibar, in-room safe, desk

Deluxe Studio Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Bidet
  • 350 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Casino Gran Almirante - 5 min drive - 5.0 km
  • Monument to the Heroes of the Restoration - 7 min drive - 6.5 km
  • Estadio Cibao - 9 min drive - 8.4 km
  • Colinas Mall - 9 min drive - 7.5 km
  • Mundo Acuático - 10 min drive - 13.6 km

Getting around

  • Santiago (STI-Cibao Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Sabrass Restaurante - ‬5 min drive
  • ‪El dorado snack bar - ‬2 min drive

About this property

Hotel Casa Jum

Hotel located in Los Rieles
Consider a stay at Hotel Casa Jum and take advantage of a terrace, a garden and dry cleaning/laundry services. Treat yourself to a facial, a manicure/pedicure or a massage at the on-site spa. The on-site international cuisine restaurant, Casa Jum, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Free self-parking and valet parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby health club
  • Secured bike storage, a nature reserve and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Casa Jum offer perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Similar properties

Reception

El Montserrat - Hotel Boutique

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
9.0 out of 10, Wonderful, 134 reviews
The price is S$58
includes taxes & fees
13 Jul - 14 Jul
El Montserrat - Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and older

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Is Hotel Casa Jum pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Casa Jum?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Casa Jum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Casa Jum?

Checkout is at 12:30 PM.

Does Hotel Casa Jum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Hotel Casa Jum located?

Located in Los Rieles, this spa hotel is within 3 miles (5 km) of Centro Leon, Cinemacentro Cibao and Bella Terra Mall. Casino Gran Almirante is 3 mi (4.9 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 290 out of 408 reviews
Rating 8 - Good. 76 out of 408 reviews
Rating 6 - Okay. 24 out of 408 reviews
Rating 4 - Poor. 10 out of 408 reviews
Rating 2 - Terrible. 8 out of 408 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

elsa

Liked: Cleanliness, amenities, property conditions & facilities
Good customer services, clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jo a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great
Stayed 2 nights in May 2025

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Great pla
Stayed 1 night in Apr 2025

8/10 Good

Heriberto

Liked: Cleanliness, staff & service
The staff was very friendly and helpful. The room was clean, and the king-size bed was comfortable. However, the bathroom was small. Overall, the hotel is fine for the price, and I would stay there again if I were visiting this area again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, spacious and clean room.
Stayed 1 night in Jan 2025

2/10 Terrible

Luis Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
Not parking. you have to park your vehicle on the street and they gave me a room different than the one that I paid for.
Stayed 1 night in May 2025

10/10 Excellent

Julio Fermin De Los

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rose

Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

10/10 Excellent

Jo a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Nov 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, small cozy hotel. The staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at an excellent location with professional staff.
Stayed 8 nights in Nov 2023

2/10 Terrible

Rafael

Disliked: Amenities
The place is good but the hotel administration only care about money. I tried to cancel after the date and they said I had to go throught Expedia. Wjen I went through Expedia, Expedia tried with 5 different agents and could not cancel my reservation or even move it for another date. I had an emergency and could not make it to the reserved dates. I called them and they wouldnt respond. They will try to rebuttle with excuses on this review, dont trust the management of this place. They lie and give you the run around!
Stayed 2 nights in Jun 2025

10/10 Excellent

Yoselin

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent services, beautiful and clean place
Stayed 2 nights in Dec 2023

8/10 Good

KUY CHUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean and calm..
Stayed 1 night in Oct 2024

10/10 Excellent

LIDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy & Safe place
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Very clean and well maintained.
Stayed 1 night in Nov 2023

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet all the time, awesome staff, cleanliness, nice bedrooms, comfortable beds, I’ll come back soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Was a good sized room with everything needed for the day I was there.
Stayed 1 night in Apr 2024