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Hotel Casa Jum

3.5 star property
Hotel in Santiago de los Caballeros with full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Hotel Casa Jum

Exterior
Private kitchen
Terrace/patio
Interior entrance
Minibar, in-room safe, desk, laptop workspace
Hotel Casa Jum blends relaxation and practicality in the business district. Recharge in the garden, book spa treatments, and enjoy international dishes at the restaurant. Unwind at the bar, with free in-room WiFi and helpful staff ensuring comfort and productivity.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Spa
  • Breakfast available
  • Bar
  • Pet-friendly
  • 24/7 front desk

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Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
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Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Single Room

Safe

Executive Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Superior

Minibar, in-room safe, desk, laptop workspace

Executive Superior

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Minibar
  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • 350 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 3 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Apartment, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Ceiling fan
3 bedrooms
Blackout curtains
Bidet
  • 153 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury

Minibar, in-room safe, desk, laptop workspace

Luxury

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Minibar, in-room safe, desk, laptop workspace

Deluxe Studio Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Minibar, in-room safe, desk, laptop workspace

Royal Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Bidet
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed
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About the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000

What's nearby

  • Bella Terra Mall - 5 min drive - 4.4 km
  • Casino Gran Almirante - 5 min drive - 5.0 km
  • Monument to the Heroes of the Restoration - 7 min drive - 6.5 km
  • Estadio Cibao - 9 min drive - 8.4 km
  • Colinas Mall - 9 min drive - 7.5 km

Getting around

  • Santiago (STI-Cibao Intl.) - 26 min drive

Restaurants

  • ‪Pork And Beer Culture - ‬2 min drive
  • ‪El Parrillon - ‬2 min drive
  • ‪Juancel Familiar (el patio) - ‬19 min walk
  • ‪Pa'la Parrilla - ‬4 min drive
  • ‪Puros & Carnes - ‬3 min drive

About this property

Hotel Casa Jum

Hotel located in Los Rieles
Consider a stay at Hotel Casa Jum and take advantage of a terrace, a garden and dry cleaning/laundry services. Treat yourself to a facial, a body scrub or a massage at the on-site spa. The on-site international cuisine restaurant, Casa Jum, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Free self-parking and valet parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby health club
  • A 24-hour front desk, a nature reserve and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Casa Jum offer perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Similar properties

Exterior

Palmetto Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 433 reviews
Palmetto Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and older

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

Is Hotel Casa Jum pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Casa Jum?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Casa Jum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Casa Jum?

Checkout is at 12:30 PM.

Does Hotel Casa Jum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per person applies.

Where is Hotel Casa Jum located?

Located in Los Rieles, this spa hotel is within 3 miles (5 km) of Centro Leon, Cinemacentro Cibao and Bella Terra Mall. Ágora Santiago Center and Casino Gran Almirante are also within 3 miles (5 km).

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Reviews

Hotel Casa Jum Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 304 out of 425 reviews
Rating 8 - Good. 77 out of 425 reviews
Rating 6 - Okay. 25 out of 425 reviews
Rating 4 - Poor. 10 out of 425 reviews
Rating 2 - Terrible. 9 out of 425 reviews

Reviews

10/10 Excellent

REYNALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Safe area and very clean and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, great Shower, Very nice Staff
Stayed 2 nights in Aug 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Sep 2025

10/10 Excellent

Sully

Liked: Staff & service
The host was very friendly and welcoming. He gave me good references for places to visit during my stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Casa Jum! Staff was very friendly and welcoming, and made sure to be available during late hours. Room and adjacent areas were very clean. We look forward to return at Casa Jum!
Stayed 1 night in Aug 2025

10/10 Excellent

Loleta

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and quiet. Beds are comfortable with AC, great water pressure with hot water.
Stayed 6 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was excellent. I loved the warm attention from the staff, the comfortable and well-designed rooms, and the welcoming environment throughout the hotel. It made me feel right at home.
Stayed 15 nights in Jul 2025

10/10 Excellent

Steven Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Kind
Stayed 1 night in Sep 2025

10/10 Excellent

Jaylin Horta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, safe and quiet. Room 3.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Jum always maintains a high level of service with friendly staff that remember you every time you return.
Stayed 2 nights in Jun 2025

10/10 Excellent

elsa

Liked: Cleanliness, amenities, property conditions & facilities
Good customer services, clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jo a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great
Stayed 2 nights in May 2025

10/10 Excellent

Leonel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Great pla
Stayed 1 night in Apr 2025

10/10 Excellent

Julio Fermin De Los

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024

2/10 Terrible

Stevenson

Disliked: Cleanliness, staff & service, property conditions & facilities
I need my refund I don’t stay at this place is really dirty I’m not even checking
Stayed 3 nights in Aug 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, spacious and clean room.
Stayed 1 night in Jan 2025

8/10 Good

Heriberto

Liked: Cleanliness, staff & service
The staff was very friendly and helpful. The room was clean, and the king-size bed was comfortable. However, the bathroom was small. Overall, the hotel is fine for the price, and I would stay there again if I were visiting this area again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rose

Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2023

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were great room was fine, AC took a while to cool off but that is every place here. Would stay again.
Stayed 2 nights in Sep 2024

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