Property map

Reviews of Hotel Nodo - Primer hotel explorador urbano

3.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Lovrlt
Stayed 1 night in Apr 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free electric bikes were a hit with us as we explored the Virgin Mary Statue. The shower doors now have a black coating on them for complete privacy.
Stayed 2 nights in Jan 2024
Response from Reservas Hotel Nodo on 26 Jan,2024
Thank you, Rob, for your friendly review of Hotel Nodo! We're glad to hear that you enjoyed the free electric bikes and had a great time exploring the surroundings. Our recent addition of shower doors with a black coating ensures complete privacy for our guests. We appreciate your feedback and hope to welcome you back in the future!!

10/10 Excellent

Andrea

Stayed 2 nights in Jan 2024

8/10 Good

Piero, Orlando

Liked: Staff & service, property conditions & facilities
Pretty good place, very walkable and convenient
Stayed 1 night in Dec 2023
Response from Hotel Nodo Reservations Department on 8 Jan,2024
Thank you for your review, Piero! We're glad to hear that you found Hotel Nodo to be a pretty good place. We strive to provide a friendly and accommodating experience for our guests. We hope to welcome you back soon!

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique
Stayed 1 night in Dec 2023

8/10 Good

Alexo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool stay
Gran design and interiorism, cool atmosphere
Stayed 1 night in Dec 2023
Response from Hotel Nodo Reservations Department on 8 Jan,2024
Thank you , Alexo! We're glad you enjoyed the design of Hotel Nodo. Creating a cool atmosphere is important to us. We appreciate your kind words. If you have any other feedback or suggestions, feel free to let us know. We hope to welcome you back soon!

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
El concepto del hotel es innovador y realmente me encanto la estadía. El front desk service impecable. Si te hospedas acá, asegúrate conocer a Geraldine en el front desk, su cordialidad y servicio es simplemente un 10. Really nice hotel, good food, very well located and exceptional service. If you stay here make sure to meet Geraldine at the front desk, she will be friendly and will make sure to guide you in the city.
Stayed 5 nights in Nov 2023
Response from Hotel Nodo Reservations Department on 8 Jan,2024
Thank you for your review, Jeannette. We appreciate your positive feedback about our innovative hotel concept and exceptional service from our colleague Geraldine! We strive to provide an exceptional experience for our guests, and we're happy that you had a great stay with us at Hotel Nodo.

10/10 Excellent

rubens v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Luis Del, reno

Stayed 6 nights in Sep 2023

10/10 Excellent

Luiz P

Stayed 2 nights in Jun 2023
Response from Maria on 12 Jun,2023
Muchas Gracias Luiz!Esperamos que haya tenido una gran estadía con nosotros!

10/10 Excellent

Cleyde REJANE

Stayed 4 nights in May 2023
Response from Maria on 12 Jun,2023
Hola Cleyde!Nos alegra mucho saber que disfrutó de su estadia con nosotros. Esperamos verle nuevamente en otra oportunidad

8/10 Good

Juan José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023
Response from Hotel Nodo on 20 Mar,2023
Buenos dias estimado huesped,Agradecemos sus comentarios y nos alegra que haya disfrutado su estadía en nuestro hotel.Saludos y buena semana.Hotel Nodo

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Feb 2023
Response from Hotel Nodo on 16 Feb,2023
Estimado Huesped!Muchas gracias por su comentario, esperamos verlo nuevamente en su próxima visita a nuestra ciudad.Saludos y buen dia!

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great
Great location, comfy bed, large TV, small bathroom, great breakfast
Stayed 2 nights in Jun 2022

10/10 Excellent

PIER

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good choice, wonderdul rooftop!!
Stayed 2 nights in Apr 2022

8/10 Good

Irving Gibran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hote y staff muy amable, las habitaciones no son del todo amplias, el closet es un poco pequeño para estancias prolongadas.
Stayed 10 nights in Apr 2024

4/10 Poor

Matheus

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Novo porém com problemas
O hotel é novo e lindo, café da manhã bom, localização incrível. Porém, o hotel tem um problema de vazamento de água nos boxes do banheiro, foi mal feito. Mudamos de quarto e encontramos o mesmo problema, a água vaza do box e inunda o banheiro todo. Todos os dias tivemos de ficar torcendo o pano de chão, de férias, trabalhando de faxina.
Stayed 7 nights in Dec 2023
Response from Reservas Hotel Nodo on 8 Jan,2024
Olá Matheus, agradeço por compartilhar sua experiência no Hotel Nodo. É bom saber que o desfrutou. No entanto, é lamentável que você tenha enfrentado problemas, mesmo após mudar de quarto. É importante que o hotel resolva esse inconveniente, pois ficar tendo problemas não é agradável.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Hemyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito satisfeito
Hotel muito bom, limpe e bem localizado. Ainda tem um excelente restaurante
Stayed 4 nights in Aug 2023
Response from Joselyn Aguayo on 29 Aug,2023
Obrigado pelo seu feedback, Calefi. Ficamos felizes em saber que você achou o Hotel Nodo lindíssimo e com um ótimo café da manhã. Nossos funcionários também se esforçam para serem simpáticos e prestativos. Estamos localizados perto do shopping e da estação de metrô, o que facilita a locomoção pela cidade. Agradecemos por escolher o Hotel Nodo como o melhor hotel de Santiago e estamos felizes em oferecer uma excelente experiência para você. Se houver algo mais que possamos fazer para melhorar, por favor, avise-nos. Esperamos recebê-lo novamente em breve.

10/10 Excellent

Diogo

Business traveller
Stayed 2 nights in Aug 2023
Response from Joselyn Aguayo on 29 Aug,2023
Diogo,Muchas gracias por tu evaluación, nos alegra que cumplimos con tus expectativas!Esperamos verte pronto!

10/10 Excellent

Cristian

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Joselyn Aguayo on 29 Aug,2023
Cristian,Muchas gracias por tu evaluación, nos alegra que cumplimos con tus expectativas!Esperamos verte pronto!

10/10 Excellent

Adriana

Stayed 1 night in Jul 2023
Response from Joselyn Aguayo on 6 Jul,2023
Adriana, buenos días! muchas gracias por tu evaluación, nos alegra que tu extadía haya sido perfecta!Saludos.

6/10 Okay

MARCELLA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Atenção aos tamanhos do quarto
Os quartos são muito pequenos, banheiro com porta de vidro tira toda a privacidade. Nosso quarto cheirava mto forte a canela e quando reclamamos foram ao nosso quarto resolver. hotel de estudante. café da manhã ok, poucas opções mas qualidade com o que oferece atendimento mto bom, principalmente da Minka , muito atenciosa, carismática!! Dou nota 6, não voltaria.
Stayed 4 nights in Apr 2023
Response from Hotel Nodo on 3 May,2023
Obrigado por compartilhar sua experiência no hotel. Lamentamos que tenha encontrado os quartos pequenos e a casa de banho com pouca privacidade devido à porta de vidro, para esta última estamos a trabalhar na modificação do referido espaço e proporcionar a privacidade necessária.Levaremos em consideração seus comentários sobre a aparência do hotel e trabalharemos para melhorá-lo. Ficamos felizes em saber que o atendimento da nossa funcionária Minka foi muito bom e atencioso.Esperamos que você considere nos dar outra chance no futuro. Agradecemos sua classificação de 6 e sua honestidade em seu comentário.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Hotel Nodo on 27 Apr,2023
Estimado huesped,Junto con saludar y agradecer su preferencia y calificación en caso de tener algún comentario por favor no dude contactarnos.Saludos y buen dia!AtteHotel Nodo

4/10 Poor

Rubén

Disliked: Cleanliness, amenities, property conditions & facilities
Excellente localisation et parfait pour une ou deux nuitées, pas plus. Une chambre trop petite avec des éléments peu pratiques. Le sol était hyper sale, la tablette/bureau aussi, le placard encastré (qui sert aussi de coffre fort et s’ouvre avec votre carte/clef) est très mal conçu. Les lumières principales de la chambre fonctionnaient une fois sur deux (faux contact avec un risque électrique considérable), aucune lumière d’appoint. Pas un seule verre dans la chambre, la douche débordait à chaque fois que je prenait une douche. Un autre élément dangereux: une chaise pliable encastré dans un mur. Personne vous explique comme l’utiliser et quand elle n’est pas bien fixée, elle peut facilement vous tomber dessus. Petit déjeuner assez moyen. Si vous arrivez une demi-heure avant la fin, il n’y a plus rien. Une chose positive et très pratique de l’hôtel: le parking gratuit et accessible à tout moment.
Stayed 4 nights in Apr 2023
Response from Hotel Nodo on 10 Apr,2023
Cher Ruben,Tout d'abord, nous vous remercions de votre visite à l'Hôtel Nodo et en relation avec vos commentaires, ils seront partagés avec les personnes concernées pour générer les corrections correspondantes et éviter ce type de désagrément à l'avenir avec nos clients.Salutations et bonne journée!

4/10 Poor

Ana

Disliked: Amenities
Stayed 3 nights in Apr 2023
Response from Hotel Nodo on 6 Apr,2023
Estimada Ana,Junto con saludar y agradecer el tiempo en evaluar nuestro hotel, por favor agradeceríamos nos de sus observaciones en caso de que sea necesario alguna corrección y asi mejorar cada dia nuestro servicio.Saludos y buen dia!

8/10 Good

Rau

Stayed 1 night in Mar 2023
Response from Hotel Nodo on 20 Mar,2023
Buenos dias estimado huesped,Agradecemos sus comentarios y nos alegra que haya disfrutado su estadía en nuestro hotel.Saludos y buena semana.Hotel Nodo

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 6 nights in Oct 2022

2/10 Terrible

Diego, Santa Cruz

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
M
Stayed 7 nights in Aug 2022

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
En general un hotel muy cómodo, bonito y limpio, pero yo quería balcón porque soy fumadora y no se permitía fumar en el balcón… solo en el piso 3 o 14 (restaura y y terraza), por algo uno quiero balcón ese fue el único pero, en general muy buena estadía y servicio.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021