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Reviews of NH Collection Santiago Casacostanera

3.5 out of 5
NH Collection Santiago Casacostanera
Nueva Costanera 3900, Vitacura, Santiago, CL

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 165 reviews" "
Rating 8 - Good. 47 out of 165 reviews" "
Rating 6 - Okay. 14 out of 165 reviews" "
Rating 4 - Poor. 15 out of 165 reviews" "
Rating 2 - Terrible. 6 out of 165 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

EMILIO JOSE, Atenas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. We arrived early and they gave us access to the lounge to rest.
Stayed 2 nights in Apr 2024
Response from Alexander V. on 17 Apr,2024
Dear Emilio, Thank you for choosing NH Collection CasaCostanera and for sharing your experience with us. We appreciate your feedback so we can improve every day. I have shared your kind words with the team to continue to inspire and motivate them to provide exceptional customer service. We look forward to the opportunity to welcome you back soon.Kind Regards

4/10 Poor

Georges

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Francisco Silva on 4 Apr,2024
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thanks you for choosing NH Collection Casacostanera, Santiago of Chile. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Pablo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to all the nice areas in Santaigo
Stayed 1 night in Feb 2024
Response from Francisco Silva on 4 Apr,2024
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thanks you for choosing NH Collection Casacostanera, Santiago of Chile. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Adelina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato al huésped y servicio. Conveniente ubicación, cerca de buenos restaurantes y parque de la ciudad.
Stayed 3 nights in Feb 2024
Response from Francisco Silva on 4 Apr,2024
Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera, Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

8/10 Good

Juan

Stayed 3 nights in Jan 2024
Response from Francisco Silva on 4 Apr,2024
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thanks you for choosing NH Collection Casacostanera, Santiago of Chile. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Stayed 4 nights in Dec 2023
Response from Francisco Silva on 12 Apr,2024
Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera, Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from NH Collection CasaCostanera on 3 Nov,2023
We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thanks you for choosing NH Collection Casacostanera, Santiago of Chile. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Francisco Silva on 20 Oct,2023
Agradecemos su puntuación, así podemos mejorar cada día.Gracias por elegir alojarse en NH Collection Casacostanera en Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

4/10 Poor

Juan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad service and low facilities
Stayed 1 night in Sep 2023
Response from NH Collection CasaCostanera on 6 Nov,2023
Estimado Juan,Agradecemos sus comentarios, así podemos mejorar cada día. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional. Gracias por elegir alojarse en NH Collection Casacostanera en Santiago de Chile.Esperamos tener la oportunidad de darle la bienvenida pronto.Reciba un cordial saludo,Equipo NH Collection CasaCostanera

10/10 Excellent

Martina

Stayed 5 nights in Aug 2023
Response from Francisco Silva on 19 Aug,2023
Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera, Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

10/10 Excellent

Karin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo
Bien ubicado al lado del mall. Amplia habitacion, cama super comoda al igual que las almohadas. Acogedora decoración
Stayed 1 night in Jul 2023
Response from Francisco Silva on 2 Aug,2023
Gracias por dedicar unos instantes a compartir su impresión sobre su reciente experiencia a través de nuestra Encuesta de satisfacción.Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera, Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

4/10 Poor

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Estadía de una noche
El hotel es cómodo, sin embargo me molesto que el agua de la ducha nunca se calentó como corresponde (solo tibia). El personal fue atento e intento ayudarme pero no lograron solucionar el problema. Aún no me devuelven el depósito de seguridad de la tarjeta
Stayed 1 night in Jul 2023
Response from Francisco Silva on 1 Aug,2023
Gracias por dedicar unos instantes a compartir su impresión sobre su reciente experiencia a través de nuestra Encuesta de satisfacción.Agradecemos sus comentarios, así podemos mejorar cada día. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera en Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

4/10 Poor

CAROLINA

Stayed 3 nights in Jul 2023
Response from Francisco Silva on 1 Aug,2023
Gracias por dedicar unos instantes a compartir su impresión sobre su reciente experiencia a través de nuestra Encuesta de satisfacción.Agradecemos sus comentarios, así podemos mejorar cada día. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera en Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel un poco caro para los servicios ofrecidos.
El hotel es bonito, tiene buena ubicación, las habitaciones son muy cómodas, buena calidad de la cama. EL gimnasio es muy pequeño, cumple con los requerimientos básicos. No tiene restaurant, el desayuno es en un restaurant del mall, desayuno está ok pero nada especial. Ciertamente hay hoteles en Stgo con mucho mejor instalaciones y servicios por este precio. El estacionamiento se debe pagar por separado y es muy caro. Muy lindas vistas hacia el cerro San Cristóbal y la Cepal.
Stayed 1 night in May 2023
Response from José Mosquera. on 30 May,2023
Hola Mary Ann,Muchas gracias por sus amables comentarias acerca de sus estadia en NH Collection Casacostanera, esperamos que pueda volver a visitarnos muy pronto. Saludos

6/10 Okay

René

Liked: Cleanliness, staff & service, property conditions & facilities
There was an extremely noisy aerobics class that started from 6-9 AM everyday. I was in the third floor and still it was like been next to the gym. I reported it, they acknowledged it, but couldn’t do much. What a pity!
Stayed 4 nights in May 2023
Response from José Mosquera. on 23 May,2023
Hi, we are so sorry about your experience during your stay, we have reported the issues to the manager so they can take actions in order to avoid this happen again. thank you so much for letting us know about it, kind Regards.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to best side of Santiago! Staff was super pleasant!
Stayed 3 nights in Jan 2023
Response from Jose Mosquera. on 25 Jan,2023
Thank you so much for your feedback, we are so happy to know that you've enjoyed your stay at NH Collection Casacostanera, we hope you can come back again soon!! We send you the best wishes !

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel in a very good location. Areas for improvement (very easy implementation): 1) a king bed requires a night table on both sides. For a reason I can’t understand, only the left side had one. There is plenty of room for that. 2) please put 2 garbage cans in the bedroom. There was only one in the WC. Upon request we got a second one. The hotel looks quite new, and it is really welcoming.
Stayed 2 nights in Jan 2023
Response from Jose Mosquera on 9 Jan,2023
Hello ! Thank you so much for your feedback about your stay in NH Collection Casacostanera, we are so glad to hear that you've enjoyed your visit, we have received your recommendations and we've sent them to the other departmets in order to achieve more improvements.

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful hotel
Response from José Mosquera. on 2 Jan,2023
Thank you so much for your feedback about your stay in NH Collection Casacostanera, we are glad that you've enjoyed your visit, we hope you can come back soon again.

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best locations in Santiago.
Response from Francisco Silva on 25 Dec,2022
Thank you so much for your comments at NH Collection Casacostanera!

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25 minutes from airport well located near restaurant row and beautiful park nearby
Stayed 2 nights in Dec 2022
Response from Jose Mosquera. on 5 Dec,2022
Hi Mr. Robert! Thank you so much for your feedback about your stay in Nh Collection Casacostanera, we are glad to know that you've enjoyed your visit, we hope you can come back again soon!

4/10 Poor

Alfredo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We needed to suplicate for an upgrade. Only 1 of the 2 rooms were upgraded and they had online availability
Response from Jose Mosquera. on 12 Nov,2022
Dear Alfredo, thank you so much for your time telling us about your stay in NH Collection Casacostanera, the free upgrade depends on our availability, plus your arrival day the hotel was full so the room upgrade wasn't possible, we hope you have an amazing weekend and hope you come back again soon!NH Collection Casacostanera Staff .

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Perfect location. Totally happy.
Stayed 1 night in Oct 2022
Response from Francisco Silva on 7 Nov,2022
Good morning!Thank ou so much for your kind comment on NH Collection Casacostanera.I hope that you have a nice year!

10/10 Excellent

Irzio, New York City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views service and location
Stayed 1 night in Oct 2022
Response from Jose Mosquera. on 28 Oct,2022
Good evening, thank you so much for taking your time and giving us your review, we are glad you've enjoyed your stay in NH Collection Casacostanera, ! We hope you come back again soon!

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, located in a shopping center. Te beds are very comfortable and the bathroom is excellent. The only issue is that the hotel does not have a restaurant and uses one located in the shopping center
Stayed 8 nights in Aug 2022
Response from Francisco Silva on 1 Oct,2022
Good evening!Thank you so much for your comment and I hope that you can comeback soon.

8/10 Good

julian

Travelled with partner
Liked: Cleanliness, staff & service
Too dark. No light in changing room. Why call it a mini bar when all it has is coke, water and Red Bull? Staff were brilliant though.
Stayed 4 nights in Aug 2022
Response from Francisco Silva on 28 Aug,2022
Thank you so much for your comment!We're going to improve with each area according this.Have a nice year.Kind regards,Staff NH Collection Casacostanera.

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Francisco Silva on 16 Aug,2022
Buenas tardes, Muchas gracias por su puntuación. Esperamos que se encuentre excelente! Saludos cordiales, Equipo NH Collection Casacostanera

8/10 Good

mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location and very nice staff but the room service was not working as advertised on Expedia.
Stayed 6 nights in May 2022
Response from Francisco Silva on 19 Dec,2022
Buenos días! Muchas gracias por sus comentarios que nos ayudan a mejorar cada día. Esperamos que pueda volver lo antes posible! Saludos cordiales, Equipo NH Collection Casacostanera.

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Francisco Silva on 16 Dec,2022
Muchas gracias por sus amables comentarios en NH Collection Casacostanera.

10/10 Excellent

Rafael

Stayed 1 night in Mar 2022
Response from Francisco Silva on 16 Dec,2022
Muchas gracias por sus amables comentarios en NH Collection Casacostanera.

8/10 Good

Jose, PROVIDENCIA, SANTIAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones del hotel son excepcionales, con agradables detalles y un diseño único. La ubicación del hotel es privilegiada, con excelentes restaurantes cerca y un agradable vecindario. Hay dos temas por los cuales no califico con el máximo la experiencia: No tiene estacionamiento ni restaurante. El estacionamiento pertenece al centro comercial donde está ubicado pero podría tener algún tipo de convenio para quienes se hospeden en el hotel. Al no tener restaurante, para el desayuno es necesario salir del hotel y pasar al centro comercial.
Stayed 1 night in Feb 2022
Response from Francisco Silva on 16 Dec,2022
Muchas gracias por sus amables comentarios en NH Collection Casacostanera.

8/10 Good

Gerardo

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It's a great place to just sleep.
Stayed 6 nights in Jan 2022
Response from Francisco Silva on 16 Dec,2022
Muchas gracias por sus amables comentarios en NH Collection Casacostanera.

2/10 Terrible

Victor a

Disliked: Staff & service
Stayed 5 nights in Nov 2021
Response from Francisco Silva on 16 Dec,2022
Muchas gracias por sus amables comentarios en NH Collection Casacostanera.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great hotel. Paid parking
Stayed 1 night in Nov 2021
Response from Francisco Silva on 16 Dec,2022
Muchas gracias por sus amables comentarios en NH Collection Casacostanera.

10/10 Excellent

Christian

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very Cool Hotel
Stayed 3 nights in Oct 2021
Response from Francisco Silva on 16 Dec,2022
Muchas gracias por sus amables comentarios en NH Collection Casacostanera.

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2021
Response from Ignacio C. on 13 May,2021
Agradecemos su comentario, Un cordial saludo

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Slippery Shower Beware
The floors in the shower are absolutely dangerous, they are extremely slippery unfit for a shower. They need some sort of rubber mat and signage alerting you to how slippery they are.
Stayed 2 nights in Feb 2020
Response from Jose Luis Fernández on 18 Mar,2020
Dear Richard, Thank you for choosing NH Collection Casacostanera and sharing your experience with us. I´ve taken note about your comments to address them to our maintenance department. Looking forward to welcoming you back. Best, Guest Relations Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to shops and restaurants. Loved the design and comfort of the room. amazing bed !!
Stayed 1 night in Aug 2019
Response from Amada Rivero - Guest Relations Manager on 13 Aug,2019
Dear Guest, We are really glad to know you had a great stay with us, and specially that you enjoy our exclusive location and our awesome rooms. We worked really hard to develop a cool but comfortable design concept and we love when our guests just love it. Hope to hear from you soon! Kind regards, Amada Rivero

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!!
Muy buen hotel, el cuarto super amplio, moderno, muy comodo y agradable.El hotel esta dentro de una plaza con buenas tiendas, cafes y cine, ademas de cerca de muy buenos restaurants. todo excelente.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy, and brand new! I really loved it. Definitely I would come back and recommend to others.
Stayed 2 nights in May 2019
Response from Amada Rivero - Guest Relations Manager on 22 May,2019
Dear Guest, Thank you for your great review! We are glad to know you had a wonderful stay and enjoyed our Hotel. We hope to see you soon again! Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Vitacura (Santiago de Chile)
Nice modern hotel embedded in a high end shopping mall
Stayed 1 night in May 2019
Response from Amada Rivero - Guest Relations Manager on 8 May,2019
Dear Guest, Thank you for sharing your comments about your recent stay with us. We are glad to know you had a good experience at our Hotel and we hope to know about you soon again. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Amada Rivero / Guest Relations Manager on 18 Apr,2019
Dear guest, We are glad to know you enjoyed your stay with us. We hope to hear from you soon again! Kind regards,

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cercania al mall, restaurantes, parque. Tranquilidad, verde y buen acceso a los principales puntos de reunion en Santiago
Stayed 4 nights in Mar 2024
Response from Francisco Silva on 4 Apr,2024
Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera, Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

4/10 Poor

Jose, Vitacura

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
estacionamiento no incluido ni tampoco entregan un descuento. El precio del parking es demasiado caro. La atención en el front desk fue mala. Expedia reservó para 1 persona cuando hicieron mi cambio por teléfono con el hotel. Es decir pese a que había pagado por el desayuno, terminé pagando el desayuno para mi acompañante. No recibí ningún trato VIP.
Stayed 1 night in Feb 2024
Response from Francisco Silva on 4 Apr,2024
Agradecemos sus comentarios, así podemos mejorar cada día. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera en Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

10/10 Excellent

GUILHERME MEDEIROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Francisco Silva on 12 Apr,2024
Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera, Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación ideal
Muy bien ubicado
Stayed 2 nights in Dec 2023
Response from Alexander V. on 17 Apr,2024
Gracias por haber elegido NH Collection CasaCostanera y por compartir su experiencia con nosotros. Apreciamos sus comentarios, así podemos mejorar cada día. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar un servicio de atención al cliente excepcional. Esperamos tener la oportunidad de darle la bienvenida pronto. Reciba un cordial saludo, Equipo NH Collection CasaCostanera.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Francisco Silva on 12 Apr,2024
Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera, Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

8/10 Good

Matheus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem de trabalho
O hotel é bom, mas não possui restaurante próprio, apesar de estar quase dentro de um centro comercial com Starbucks e diversos outros restaurantes. Não muito longe do aeroporto e com o que é preciso para uma boa noite de sono e um bom banho.
Stayed 1 night in Dec 2023
Response from Francisco Silva on 22 Dec,2023
Agradecemos sus comentarios, así podemos mejorar cada día. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una servicio de atención al cliente excepcional.Gracias por elegir alojarse en NH Collection Casacostanera en Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.

10/10 Excellent

DIEGO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo-benefício
O hotel é muito confortável e bem localizado.
Stayed 1 night in Nov 2023
Response from NH Collection CasaCostanera on 27 Nov,2023
Agradecemos o seu feedback para podermos melhorar todos os dias. Partilhei as suas amáveis palavras com a equipa para continuar a inspirá-la e motivá-la a prestar um serviço excecional ao cliente. Obrigado por escolher ficar no NH Collection Casacostanera em Santiago, Chile. Esperamos ter a oportunidade de recebê-lo novamente em breve.

8/10 Good

rafael loza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta muy bien ubicado y esta en un centro comercial con excelentes restaurantes y tiendas.
Stayed 1 night in Nov 2023
Response from NH Collection CasaCostanera on 17 Nov,2023
Agradecemos sus comentarios sobre su estadía. He compartido sus amables palabras con el equipo para continuar inspirándolos y motivándolos a brindar una experiencia excepcional. Gracias por elegir alojarse en NH Collection Casacostanera en Santiago de Chile. Esperamos tener la oportunidad de darle la bienvenida pronto.