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Reviews of Rentasuite

3.5 out of 5
Rentasuite
Nueva De Lyon 0170, Santiago, Region Metropolitana

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 93 reviews" "
Rating 8 - Good. 39 out of 93 reviews" "
Rating 6 - Okay. 16 out of 93 reviews" "
Rating 4 - Poor. 5 out of 93 reviews" "
Rating 2 - Terrible. 3 out of 93 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room, good location at a very good price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Clean and functional,nice building,great location
Stayed 2 nights in Jan 2018
Response from System on 7 Mar,2018
Muchas gracias por su visita.

6/10 Okay

sergio

Liked: Cleanliness, room comfort

8/10 Good

Arnolfo, US

Liked: Staff & service, property conditions & facilities, room comfort
Reasonable for the price.
Walking distance to the shopping mall, parks, and to public transportation. The area is clean and safe to walk in. The front desk is staffed 24 hours.

6/10 Okay

Frank, Washington, DC

Disliked: Room comfort
Good location, Great pool, but small......
room was very small, not really a suite but a room with a galley kitchen and a double bed - would be very tight fit with two people and luggage. I had to put my luggage on the stove to get it out of the way. I would expect a suite to have a separate sitting area but here there was none. THe best part was the swimming pool on the top floor which was a great gathering spot for the locals that lived in the building, lots of good views there of the city and the mountains and plenty of lounge chairs. there was no restaurant or included breakfast with the room but that was disclosed. Kitchen was well supplied with appliances but would have been nice if there was sugar and coffee without my having to go and buy it.

6/10 Okay

Leica, Brisbane, Australia.

Liked: Staff & service
Disliked: Room comfort
Location excellent....apartment condition not so.
On arrival I had been booked into a room that was tiny and certainly not what I had thought I'd booked online via photos however the staff were happy and helpful in moving me into a larger apartment. The kitchen was adequate, however there was a definite lack of utensils and nothing to use for cooking in the oven. I had to buy a knife for cutting vegetables etc. The bathroom was quite mouldy although adequate space etc and had a full size bathtub if you like a soak. The bed was awful! My back ached all week and the bed moved around the room even when rolling over. Most of the lights didn't work in the apartment. The verandah was a lovely spot to sit and watch the world go by. All in all I found the apartment to be ok IF you will be sightseeing which was the case for me. Location was excellent with the metro only blocks away and many restaurants and shops nearby. The gym has no treadmill and very small, although has three cycles. The pool area is lovely as is the Bbq area.

10/10 Excellent

Sonia, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
This place was clean and centrally located. Staff is friendly. Would stay there again.

8/10 Good

gnoto62, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient Apart Htl in Providencia
Nice apart. in Providencia. One block from subway. Close to downtown. Good deal.

10/10 Excellent

lionel

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Calvin, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apt with a great location
A good apartment in a great area. Good service in general and very fast feedback on queries and requests. A little bit noisy, but thew whole area is and closing the windos helped. A good and simple option for a stay in Santiago.

4/10 Poor

Shirley

Disliked: Staff & service, room comfort
Never Again
The most serious problem with the room was that there was no one who could communicate with us. The person who rented the room spoke very broken English so we were left to play charades, and point. It was extremely frustrating and exhausting. As long as we didn't have a question or a need, the front desk staff were friendly and we were greeted every day as we entered and left. However, no one at the front desk spoke English so again, trying to figure out if there was a laundry room and how to use it was very frustrating. Thank goodness our son, who was studying in Chile and spoke the language, was able to come and help us out. They only changed the bed linen on Wednesdays. There was no housekeeping on Sundays. Again, trying to get an ironing board and hair dryer was a challenge. Overall, the room and hotel was clean but I felt I was roughing it for the amount of money we paid. I have no desire to visit Santiago again. If I ever do, I will stay in an American hotel but only if they have staff who can effectively communicate with me.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very good deal

8/10 Good

Verified traveller

Only OK
All was basically OK

8/10 Good

Eric, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Renta a Suits
Well maintained appartments comparable to any hotel in the area, located near all areas in provendicencia

8/10 Good

Valeska

Business traveller
Liked: Cleanliness, room comfort
Ótimo custo beneficio, localização muito boa, perto de mercado e restaurantes
Stayed 4 nights in Aug 2022
Response from Laura on 26 Aug,2022
Muchas gracias por su comentario, Que bueno que le gusto la zona

10/10 Excellent

Dhebora

Liked: Cleanliness, room comfort
Apartamento excelente!!
Apartamento excelente, varanda com vista maravilhosaaaa da cidade, mto bem equipado, cozinha completa, cama confortável, chuveiro quentinho, banheiro grande. Anfitriã Laura é muito simpática, educada. Preco bem justo. Otima localização. Supermercado 24h e restaurantes na porta. Maribel, quem faz a limpeza, é muito solicita, gentil e caprichosa. Experiência otima!! Recomendo.
Stayed 3 nights in Aug 2022
Response from Laura on 8 Aug,2022
Muchisimas gracias por vuestro comentario.

8/10 Good

alexis

Business traveller
Liked: Property conditions & facilities
Gotera
En general estuvo bien. Sin embargo, el baño de la habitación tenía una evidente fuga de agua por un mal mantenimiento, lo que generó una preocupación por la manera de botar el agua además del ruido que esto produce.
Stayed 3 nights in Feb 2020
Response from Laura on 28 Feb,2020
Buenas tardes, Le pido las disculpas al respecto, no encontraban el repuesto para reparar, pero ya se soluciono. Muchas gracias por haber tenido la paciencia.

2/10 Terrible

Guilherme, Palhoça, SC

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Desastre de Rentasuite e hotéis.com
O hotel é ok, não oferece um grande conforto, a limpeza do quarto é precária e não trabalham com parcelamento. Rentasuite e hotéis.com se saíram um desastre na minha viagem de férias.
Stayed 7 nights in Aug 2019

8/10 Good

Jirina

Liked: Cleanliness, property conditions & facilities, room comfort
Calificacion
Todo bien. Solamente no funciono wifi y fono a nuestra llegada a medianoche. Tuvimos que buscar chip por suerte al frente habia tienda 24 horas. Al hacer booking por su pagina, se nos ofrecia el desayuno. Cuando marque numeros de mi tarjeta por magia desaparecio la oferta del desayuno. Un consejo en sus ofertas no ofrezcan lo que no tienen. El resto estaba bien. Tranquilo y limpio.
Stayed 2 nights in Apr 2019

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contento con Santiago en su conjunto
Muy buena la atención,la zona espectacular,el departamento quizás un poco pequeño pero limpio y luminoso.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito. A localização é excelente, custo beneficio é ótimo e os recepcionistas foram muito atenciosos. O apto é um pouquinho judiado, mas está muito bom.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel en Providencia
Fue mi primera vez en Rentasuite, me gusto mucho el servicio, el personal muy amable, el departamento siempre muy limpio, la ubicacion muy central cerca de la estacion del metro, de muchos restaurantes, centros comerciales, casas de cambio, supermercados. bancos y tiendas. Altamente recomendable.
Stayed 11 nights in Feb 2019

10/10 Excellent

María Mercedes

Liked: Staff & service, room comfort
Ubicación excelente
Todo estuvo bien, excepto que al edificio e incluso el departamento le falta mantenimiento y sobretodo una limpieza profunda. La ubicación es excelente en Providencia a 4 cuadras del Costanera Center y en una zona muy comercial.
Stayed 9 nights in Feb 2019

8/10 Good

Cíntia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Excelente localização. Funcionários solicitos. Confortável. Muito bom!!
Stayed 6 nights in Jan 2019
Response from Laura on 15 Feb,2019
Muchas gracias a usted por su preferencia

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Bra läge, hjälpsam och pålitlig personal. Underbart med pool!
Stayed 8 nights in Nov 2018

10/10 Excellent

Deorsolar, Rio de Janeiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização, planta e estado geral do imóvel, atendimento
Stayed 5 nights in Nov 2018

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado a buen precio
El portera esta las 24 hs del dia y me dió las llaves cuando llegué todo sin problemas buena ubicación y a pesr de ser pequeño es muy cómodo para 1 o 2 personas
Stayed 3 nights in Sep 2018

8/10 Good

Camila

Estadia agradável...
Localização excelente e apartamento muito bom, poderia estar apenas um pouco mais limpo...
Stayed 6 nights in Aug 2018

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Tive problemas com o fogão, enviei um e-mail retificando sobre o problema e fui ignorado. Apesar deste problema o apartamento é muito bom, ótima localização e muito bem cuidado (retirando é claro a parte do fogão com problemas).
Stayed 5 nights in Apr 2018

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente ubicación, súper cómodo

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2018

10/10 Excellent

Gustavo , Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel cerca del shoping costanera center
Todo muy bueno. Solo falta coneccion USB para celulares.
Stayed 3 nights in Feb 2018
Response from Rentasuite on 5 Mar,2018
Gracias por su acotación, la tendremos en cuenta.

10/10 Excellent

Janaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional. Localização perfeita e limpeza nota dez!
Stayed 5 nights in Feb 2018
Response from System on 7 Mar,2018
Muchas gracias por sus comentarios.

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ótimo
localização muito boa, pertinho do metrô e com muito comércio em volta. o flat tem tudo que precisamos e a vista é linda.
Stayed 2 nights in Dec 2017

4/10 Poor

Victor Loaiza

Liked: Room comfort
Stayed 4 nights in Nov 2017

6/10 Okay

NIRLANDO

Liked: Cleanliness, property conditions & facilities, room comfort
Localização excelente
Localização excelente, apartamento confortável, porém a pessoa encarregada de receber os hóspedes é péssima e não é confiável.
Stayed 7 nights in Nov 2017

8/10 Good

Eliraldo

Liked: Cleanliness, property conditions & facilities, room comfort
Custo beneficio
No hotel o hospede não encontrará serviços de um hotel, mas a limpeza ocorre dos quartos ocorre de segunda a sexta, segurança e portaria 24 H. A localização é excelente, próximo do metro, restaurantes, bares, farmácias, supermercados e shopping. Excelente custo beneficio.
Stayed 6 nights in Oct 2017

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo, a 400 metros del costanera center, personal amable.
Stayed 3 nights in Oct 2017

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

4/10 Poor

Liisa, Helsinki

Disliked: Staff & service, property conditions & facilities, room comfort
Ahdas ja vanhahko huoneistohotelli
Henkilökunta oli nuivaa, huonosti pärjäsi englannilla. Huone tosi ahdas, nuhjuiset pinnat ja halvat materiaalit.
Stayed 5 nights in Oct 2017

6/10 Okay

Debora, San Juan, Argentina

ubicacion genial
muy buena ubicación, todo es accesible en cuanto a la cercanía de centros comerciales, cafe, bares, shopping..
Stayed 4 nights in Sep 2017

8/10 Good

Henrique

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bem localizado, limpo e ATENDIMENTO HORRÍVEL!
A pessoa responsável pelo check in, entrega de chaves e recebimento de pagamento é extremamente despreparada para a função! Grosseira, impaciente e gritou comigo de forma estúpida, não tem a mínima habilidade para lidar com pessoas e atuar com turismo! Como ela não fala inglês a comunicação é difícil, e ela não tem a menor paciência para quem não fala espanhol!
Stayed 6 nights in Aug 2017

8/10 Good

Melisa, Argentina

Liked: Cleanliness
Disliked: Staff & service
Muy lindo hotel, cómodo, limpio, tranquilo, muy buena ubicación. El único problema que tuvimos q es qué nunca pudimos hacer el check in, nadie nos guió hacia la habitación, solo nos dieron la llave y una nota diciendo que vayamos a la oficina en un horario en particular. Fuimos tres veces y nadie nos atendió. Queríamos pagar en efectivo, pero debido a que nunca nos atendieron, lo cobraron sin previo aviso de la tarjeta de crédito que usé para reservar, lo cual no era lo que teníamos planeado.
Stayed 7 nights in Aug 2017

10/10 Excellent

Sarah Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo!
Um ótimo apart hotel! Bem localizado e bem limpo, chuveiro muito bom, cozinha bem equipada.Todos os porteiros muito atenciosos. Cada apartamento tem seu wi-fi a conexão é perfeita. Tem bons restaurantes por perto e embaixo do prédio também.
Stayed 7 nights in Jul 2017

8/10 Good

EVANGELINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena zona!
Muy bueno todo salvo que la reserva decía claramente que el costo era de u$s 520 y me cobraron en la tarjeta u$s 534
Stayed 8 nights in Jul 2017

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente departamento, muy cómodo y cerca de todo.
Stayed 5 nights in Jun 2017