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Reviews of Santiago Backpackers

2 out of 5
Santiago Backpackers
Enrique Mac Iver 661, Santiago, Region Metropolitana

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 34 reviews" "
Rating 8 - Good. 11 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 3 out of 34 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

No Night life Area & Graffiti Everywhere
I stayed in the private apartment (thought was on sight) But it is down the street from the hostel. The apartment is basic and no shampoo or anything like that. Two towels and no dish towels. Apartment was kind of run down but the price is what you get. Bed was not that comfortable and no ac; just a fan. Area was close to the plaza and the lucia hill (5-10 minute walk) nice views from 22nd floor but stayed for 3 nights in Santiago and least favorite city so far; graffiti everywhere after the riots and looks really run down and a lot of hippies laying in parks and sidewalks. Zero night life nearby or walkable to go to if you like to go out and meet people close to your housing. Would recommend another area.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Spacious private room with bathroom, bery clean. Great location. Breakfast not great, but I guess usual for a hostal.
Stayed 2 nights in Feb 2020

8/10 Good

kelly , Missisippi

Liked: Staff & service, property conditions & facilities
staff was friendly/ helpful location & cost good
good location and cost was reasonable very friendly and helpful staff and room was more than adequate
Stayed 9 nights in Dec 2017

8/10 Good

RAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Over priced apartment and lacked WiFi
We booked what we thought was a double ensuite in the hostal and when we arrived we were told we were in an apartment 2/3 blocks away. We were initially happy with this arrangement but as the apartment turned out not to have WiFi and the hostal insisting on wanting to communicate via email this provided some difficulties due to the apaapartments location. We informed them we could not locate the ssid for the WiFi on 3 separate occasions and we were told they would send someone over. It was never fixed. This was quite frustrating as I had to make a number of important business calls via Skype late in the night due to time differences and the only option I had was to either use my phone data or walk 3 blocks late at night with my devices. I preferred the former and incurred additional costs when really the apartment should have had WiFi. In addition, we were told we had to leave a $100 deposit for the key, something we were not informed of when we booked. We can't rate the hostal itself as we didn't stay but having returned to Santiago 5 days later and staying in a different apartment nearby we really think the Santiago backpackers apartment was over priced and lacked basic facilities.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Review
Perfect stay. Nice people! Great location!

4/10 Poor

John, Colorado

Liked: Staff & service
Disliked: Room comfort
Great staff, awful noise from the street
Hotel staff was great. Spoke excellent English and were very helpful. Couldn't have asked for better. Unfortunately I had a private room that faced the street and it was really noisy. Lots of buses and trucks stopped right below my window and the windows didn't do anything to keep out the noise. Otherwise I would have really liked this place since the location was great and the staff was really nice.

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to every thing
excellent and friendly staffs

10/10 Excellent

Big e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty much perfect...
Honestly, this might be the best hostel in which we have ever stayed. My wife & I have several dozen hostels in as many countries under our belts. The staff is amazingly helpful. There was a Dutch understudy named Feliz who was so knowledgeable. And willing to share. And the lovely Katarina may be the kindest chilena in a country of wonderful people. If you can swing it, stay in the apartment on Monjitas. AMAZING view!! Very clean, decent breakfast, kitchen, wi-fi, central to everything-15 minutes to bellavista (bars, fries, Pablo nerudas house). And 10 minutes to La Vega ( vegetable market, good cheap Chilean food). Everyone speaks decent English.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived from New Zealand
We were upgraded to a 2 bed apartment, very modern and well situated for the touring the city on arrival. This was brilliant as we were very tired because of the long flight and going through the time zone!!! The staff at the hostel were brilliant as we needed to organise internal flights and our trip going south quite quickly, their advice saved us time and quite a bit of money. The manager couldn't be more helpful with both. The receptionists were very friendly and only too [pleased to give us further advice and help us with our poor Spanish.

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018
Response from Roger on 9 Jul,2018
Thanks

10/10 Excellent

vincent, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel à Santiago près de tout
Arrive très tôt à l'Hostel le personnel fut très aimable et nous ont permis de laissé nos valises et de relaxer dans le petit salon. Sans que l'on en fasse la demande, ils ont pas attendu 2 heures pm pour nous donner accès à notre chambre. Tous les employés sont avenants et souriants. La chambre était comme le reste de l'immeuble, tres propre et agréable. Fortement recommandé!
Stayed 1 night in Nov 2017
Response from Catha on 30 Nov,2017
Merci, Vincent! We will take care of the comments you make to give a better experience to the next visitor

6/10 Okay

luc, Belgium

Liked: Cleanliness, staff & service, room comfort
Good hostel
You can feel that people here are all travelers and backpackers: good ambiance and respect. Hostel is well located.
Stayed 1 night in Nov 2017
Response from Ari on 26 Dec,2017
thanks for your review, seems like you had a good stay!

8/10 Good

JEAN, Joinville

Liked: Staff & service, property conditions & facilities
Bem localizado
Hostel bem localizado fica situado no centro de de Santiago. Ele é de fácil acesso e fica próximo de restaurantes e atrativos turísticos. ótimo atendimento de todo o staff, quartos limpos. Recomendo o hostel!
Stayed 8 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício!!!
Ótimo custo benefício e staff muito bacana!
Stayed 3 nights in Sep 2017

6/10 Okay

CAIO HENRIQUE

Stayed 8 nights in Aug 2017

8/10 Good

Bruno Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo preço
Hostel bem localizado e com boas áreas comuns.
Stayed 3 nights in Aug 2017

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
비추
밤에 너무너무 시끄럽게 떠드는데 스태프들이 제대로 관리하지 않음. 조식도 너무나 별로였고 2층 침대에 올라가는 사다리가 없어서 옆 침대에서 건너 뛰어야 했음. 간판이 너무 작아서 찾기도 힘들었다. 다른 호스텔을 찾아보겠다.
Stayed 3 nights in Jan 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel bien situé, personnal accueillant
Très bonne découverte. Nous y avons passé 3 nuits, auberge calme qui propose de nombreuses activités (cours de salsa par exemple). Rapport qualité prix excellent, très bon petit déjeuner. Nous y retournerions sans hésiter et recommandons cette adresse.
Stayed 2 nights in Jun 2017
Response from Ari on 3 Jul,2017
Muchas gracias por tus comentarios! Nos vemos pronto otra vez!

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía!
Excelente estadia! Muy buen servicio, con una ubicación céntrica y habitaciones confortables.
Stayed 7 nights in Jun 2017
Response from Ari on 27 Jun,2017
Estamos felices de saber que disfrutaste tu estadia!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Really good hostel near to almost everything! Helpfull staff and very comfortable rooms.
Response from Ari on 27 Jun,2017
Gracias por tomarte un tiempo y dejarnos tus comentarios, regresa cuando quieras saludos

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desastre!!!!
Reservamos una habitacion desde Buenos Aires y cuando llegamos, cansados del viaje, nos habian puesto en una habitacion con 8 personas mas cuando habiamos PAGADO por Una habitacion privada! Sin cumplir con lo contratado no hubo devolucion, terminamos yendo a otro lugar

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Rafael, Rio de Janeiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar mais ou menos (menos)
Se você vai esperando o mínimo de serviço, sairá desapontado pois como é um hostel, não limpam seu quarto e nem trocam sua roupa de cama. No quarto individual com suíte, o banheiro estava com o chuveiro quebrado e não há nenhum tipo de ventilador para enfrentar o verão chileno. Recomendo apenas para opção extremamente econômicas, com chances de encontrar um hostel melhor avaliado em outro local.

2/10 Terrible

CJC, Amsterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced - low standards
Overpriced and low standards. Toilet didn't flush, you have to take off your own sheets in the morning, towels for rent - they don't come standard in the private ensuite room. Hairs of previous guests in the bathroom. Ordered taxi didn't show up..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stephane, Pavillons sous bois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix
Bonne auberge de jeunesse avec un personnel multilingue (même français) petit déjeuner complet, wifi et ambiance calme!

10/10 Excellent

daisi, Guayaquil-Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Backpackers!! calidez chilena como en familia!!!
Súper!! Me encanto la estancia del Hostal, su arquitectura tradicional, mezclada con lo moderno, muy acogedor y la calidad y calidez de todos quienes conforman su staff. En cuanto al departamento asignado respondió a nuestras expectativas, muy acogedor y con una hermosa vista a la ciudad. Sobre todo muy cerca a sitios turísticos y comercio de Santiago. Volveremos de seguro a alojarnos con ustedes!! Gracias por acogernos cono en familia.Éxitos!!!

10/10 Excellent

Dilia del Carmen, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente atención por parte del personal que labora en el, agradable ambiente y muy cercano a todo el entretenimiento de la ciudad de santiago

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Juliano

Disliked: Cleanliness, property conditions & facilities
Bem localizado.
Bom atendimento, mas o quarto em que ficamos (quarto privado com cama de casal) não tinha janela (apenas uma clarabóia) nem ventilação. Os espaços não eram muito limpos e a limpeza não parecia ser uma preocupação da equipe. O café da manhã era singelo mas bom, e as meninas do atendimento eram muito simpáticas.

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gente MUY MUY gentil
esperaba otra habitacion (no un dormitorio), pero se debe al aviso en www. El lugar es recomendable