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Reviews of Teclados Hotel

3.5 out of 5
Teclados Hotel
Los Españoles 2539, Santiago

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 56 reviews" "
Rating 8 - Good. 13 out of 56 reviews" "
Rating 6 - Okay. 7 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 3 out of 56 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

5.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Alvaro MArin on 11 Dec,2023
Estimada Annamuchas gracias por su evaluación. ;)

10/10 Excellent

Doug

Liked: Staff & service

10/10 Excellent

Joann

Stayed 2 nights in Dec 2022
Response from Alvaro Velásquez on 28 Dec,2022
muchas gracias por su calificación

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alternative Hotel Near Parque Metropolitano
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this hotel should be one star or less.i don,t recomend it to nobody
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Aged and old furniture but well located
Aged rooms and furniture. My room was very small with a big bed so it was difficult to move inside.
Stayed 3 nights in May 2018
Response from amp on 30 May,2018
Thanks for answer the survey

10/10 Excellent

Victor, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, close to Costanera Mall and Cerro San Gristobal. Good breakfast!!
Stayed 3 nights in May 2018
Response from Alvaro on 16 May,2018
Dear Victor thanks a lot for your comments appreciatte to much. best regards Alvaro MArin

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Response from JAA on 2 May,2018
THANK YOU VERY MUCH DEAR SIR IT IS A PLEASURE TO RECEIVE YOUR GENTILE EXPRETION, BEST REGARDS YOUR HOST IN CHILE HOTEL LOS ESPAÑOLES PLUS

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, easy parking easy walk to city, safe area
Response from JULIO on 2 May,2018
THANK YOU VERY MUCH DEAR SIR IT IS A PLEASURE TO RECEIVE YOUR GENTILE EXPRETION, BEST REGARDS YOUR HOST IN CHILE HOTEL LOS ESPAÑOLES PLUS

8/10 Good

youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santiago trip
NIce area, close to attraction places. Close to mall, super markets, nice restaurants, metro.
Stayed 5 nights in Dec 2017
Response from Juan De la Vega on 14 Feb,2018
Thank you very much for your comentary your allways wellcom

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hotel
The hotel location is great. It is very close to the largest mall in Santiago (Costanera Center) and relatively close to other touristic areas of the city. The neighborhood is nice and absolutely safe. The room was clean and comfortable. Good breakfast! The hotel staff was very helpful and courteous. I would like to highlight the help I received from Alvaro, who gave me great tips for things to do in the city. The only minor detail is that internet was a bit slow once in a while in the evening, but that didn't really affect my overall experience.
Stayed 5 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Over night stay, stayed here before, it’s all good!
Stayed 1 night in Oct 2017

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
why stay here
great small intimate hotel close to everything. I would recommend it highly for business or pleasure
Stayed 7 nights in Oct 2017

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People makes a huge difference
I was impressed with the staff and the hotel overall. Even though, it is not a brand new building, no elevator, no modern but classic / family oriented type of hotel, I found it perfect for my business trips, location is very good and services like laundry, conference area, and restaurant make it a great stay. I usually stay at $120 a day new/modern hotels mostly but this trip I tried 3-4 stars hotels, so far this is the best I found in this trip. Highly recommend the staff, they suited to my last minute meeting with a client by providing a meeting area at no charge. They have earned my business.
Stayed 2 nights in Oct 2017

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old fashioned hotel
Big room with aged / poor condition bathroom that needs updating. Big comfortable bed.
Stayed 1 night in Jun 2017

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ivonne

Liked: Staff & service
El lugar se ve viejo y descuidado la gente amable
Stayed 4 nights in Dec 2023
Response from Juan De la Vega on 11 Feb,2024
Estimada Sra.IvonneMuchas gracias por sus comentarios,esto nos ayuda a mejorar nustro servicio.Siempre sera bienvenida.Juan De la Vega

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aconchegante. Super recomendo!
Super recomendo ! Atendimento ótimo ! É um hotel mais antigo, simples, mas super conservado , limpo, cheiroso. Superou nossas expectativas ! A localização é ótima e perto de muita coisa . Além do metrô !
Stayed 5 nights in Sep 2023
Response from Juan De la Vega on 9 Sept,2023
Estimado Sr RosaMuchas gracias por sus comentarios, nos encanta cuando nuestros huéspedes se van contentos de nuestro servicio.Siempre sera bienvenido.Juan De la vega

8/10 Good

Lorena F

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pesar que cuando llegamos hubo problema en hotel con el agua caliente el establecimiento lo resolvió rápidamente y no enviaron a otra cadena que tiene ellos a una cuadraEl hotel no hi mejor que el que había reservado.Por suerte salió todo bien.
Stayed 4 nights in Jun 2023
Response from Alvaro Velásquez on 3 Aug,2023
estimada Lorena,Agradezco su comentario. Solo para aclarar, el tema del agua es algo que ocurrió debido a un corte programado en la red de agua de Santiago, por lo que no fue un problema interno del hotel, debido a que en nuestro otro hotel contamos con reservas de agua, su estadía fue trasladada allá,Agradecemos su preferencia

10/10 Excellent

Viviana

Stayed 1 night in Sep 2022
Response from Alvaro Velásquez on 9 Nov,2022
Estimada Viviana,muchas gracias por su calificación, fue un placer tenerla como nuestro huésped.saludos

2/10 Terrible

Gloria

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Sin calefacción en noche de invierno...
La calefacción sólo la encienden algunas horas, en la noche estaba apagada y pasé mucho frío, eso fue lo peor, aunque hubo otros aspectos, no menores, que hicieron desagradable la estadía. No había control remoto de TV en la habitación, solicité uno de reemplazo y no lo solucionaron. El estacionamiento en la calle no es suficiente y tampoco es seguro. Ofrecen otro que es cerrado, a algunas cuadras de allí, pero caminar de noche no es lo mejor, aunque igual tuve que hacerlo porque llegué tarde de mi reunión.
Stayed 1 night in Aug 2022
Response from Alvaro Velásquez on 9 Nov,2022
Estimada Gloria,lamentamos que su estadía no haya sido la mejor con nosotros, le comento que ya estamos haciendo las gestiones pertinentes para estos inconvenientes no vuelvan a ocurrir.Saludos

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Alvaro Velasquez on 24 Aug,2022
estimado Humberto,Agradecemos su calificación y preferencia, para nosotros es una alegria que su estadía haya sido excelente.Saludos

10/10 Excellent

Humberto

Stayed 1 night in Aug 2022
Response from Alvaro Velasquez on 17 Aug,2022
Estimado Humberto, Agradecemos su calificación, para nosotros ha sido un gusto que se haya hospedado con nosotros. saludos

10/10 Excellent

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
All was perfect. We started by 1 night booking only, as our plans were not fixed in Santiago, then extended for one more and once again extended, so from 1 night we stayed 3 nights. Location was perfect for us - as we especially looked to stay in this area from family reasons. Actually it is close to Costanera and close to stations (bus and metro). Very clean hotel, very tasty breakfast … all services were perfect. Room small, but with everything you need, silent and we slept very well. Very good value for the price. I definitely recommend this property.
Stayed 1 night in May 2022
Response from Alvaro Velasquez on 18 May,2022
Dear Milan, Thank you very much for your review, for us it was a pleasure your stay with us. Regards

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Equipo Hotel Los Españoles on 15 Aug,2019
Estimado Lamentamos mucho si no se sintió a gusto con nosotros, lo ideal habría sido tener mayor información al respecto y poder analizar si es una falla nuestra o simplemente el tipo de Hotel que somos no es de su agrado. Saludos

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia
La ubicacion del hotel excelente, muy cerca del Mall Costanera y del Teleferico. Atencion muy amables y eficientes.
Stayed 4 nights in Jul 2019
Response from Equipo Hotel Los Españoles on 17 Aug,2019
Manuel Muchas gracias por sus comentarios referente a su estadía, estamos muy contentos con lograr que su estadía con nosotros hay sido buena. Cordialmente invitado a visitarnos cuando quiera. Saludos

10/10 Excellent

MariaTeresa, Puerto Octay Region de Los Lagos Chile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agrado la comodidad, el no sentirme como extraña dentro del hotel, son todos muy amables y estaban pendiente de cada necesidad o dudas que teníamos mientras permanecimos en Santiago. fue muy agradable compartir con ellos.Un lugar que recomiendo.
Stayed 1 night in Jul 2019
Response from Equipo Hotel Los Españoles on 19 Aug,2019
Estimada María Teresa Muchas gracias por sus comentarios, estamos muy contentos por lograr que su experiencia con nosotros fuera buena. La esperamos en sus próximos viajes y las veces que usted quiera. Saludos

8/10 Good

Arelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor la ubicación
El hotel en general bueno, por la ubicación cercana al Costanera Center, lo malo es que el impuesto fue cobrado en el hotel y la idea es pagarlo a través de internet junto con la reserva. El recepcionista no fue muy amable y no tuvo buena disposición para explicar la situación. El valor de la habitación es caro en relación a otros hoteles de mejor categoría
Stayed 1 night in Dec 2018
Response from Alvaro on 28 Dec,2018
Estimada Arelly buen día en relación al pago del impuesto la agencia informá a sus clientes respecto a ello si no es así es lamentable, de todas maneras averiguaremos que persona los atendió pues es deber nuestro explicar detalladamente los cargos, casi el 90% de las agencias Online debido a la exención al pago de impuestos por ciudadanos no residentes en Chile, en la confirmación que ellos deben mandar a su correo debe venir informado. Atte Alvaro MArin

6/10 Okay

Verified traveller

Esperava ser melhor
Hotel Localização nota 10 Estrutura fraca Pessoal da recepção gentil, porém, pouco preparo para dar informações sobre passeios, distâncias; permitem que hóspedes façam barulho, etc. Café da manhã fraco, as funcionárias ficam conversando em voz alta, não fazem reposição das frutas, etc.. Estado de conservação ruim, banheiros estreitos, o vaso sanitário é tão apertado, que mal dá para sentar; aparelhos de ar condicionados velhos, barulhentos, etc.. Camareira, marcou o que não consumimos. Enfim, um hotel que pela localização merecia uma atenção maior e revitalizado. Localização - nota 10 Hotel - nota 5 Custo beneficio 4
Stayed 6 nights in Nov 2018
Response from Alvaro on 30 Nov,2018
Estimada (o) muchas gracias por sus comentarios vamos a hablar con el personal en general pues siempre nos hemos destacado por nuestro buen servicio. Atte Alvaro MArin Jefe del Depto de Recepción y Reservas

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel de localização
Muito bom e localizado !! Café da manhã simples e gostoso !! Vale a pena !!!
Stayed 2 nights in Jul 2018
Response from amp on 26 Aug,2018
Estimado Danilo muchas gracias por sus comentarios. Atte ALvaro Marin

6/10 Okay

Max

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pésimo el trato en la recepción
Stayed 1 night in Jun 2018

6/10 Okay

Max

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El pésimo trato en recepción . Sin ningún atisbo de amabilidad
Stayed 1 night in Jun 2018

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Alvaro on 30 May,2018
Estimado Milton muchas gracias por sus comentarios que tenga un buen día

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício. Boa localização
Hotel pequeno e aconchegante. Boa localização próximo ao Costaneira Center. Funcionários atenciosos. Bom café da manhã. A quartos espaçosos que incluem varanda mas a quartos muito pequenos no andar inferior. Bom custo benefício
Response from Héctor Basualto on 9 May,2018
Estimado Adriano, muchas gracias por sus comentarios sobre nosotros, esperemos poder seguir brindando nuestros servicios de buena manera.

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Muy lindo Hotel, la ubicación es la ideal uno de los barrios mas lindos y seguros. A una cuadra del Costanera Center, las habitaciones super comodas y todo Impecable. El desayuno super variado y abundante
Stayed 2 nights in Dec 2017

8/10 Good

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Rossanna

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien .
Me encantó la atención y la limpieza en general.Felicitaciones para Hotel Los Españoles espero retornar a SANTIAGO y al9jarme en su hotel.GRACIAS
Stayed 3 nights in Nov 2017

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para recomendar!!!
Muy agradable estadía. La comida del restaurante es excelente!
Stayed 2 nights in Oct 2017
Estimado Diego muchas gracias por darse el tiempo de comentar su estadia Atte Alvaro MArin

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2017

8/10 Good

Marcos

Liked: Cleanliness, property conditions & facilities, room comfort
Podría regresar a este hotel
Buena localización, la atención del personal buena así también el cuarto y las instalaciones
Stayed 7 nights in Oct 2017

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita!!
O Hotel Los Espanoles é da rede Best Western, soube quando cheguei, já gostei! Tivemos um excelente atendimento pela equipe da recepção, nos auxiliaram em tudo! Quarto é pequeno, porém só ficamos para dormir mesmo! Café da manhã faltou uma variedade maior de pães e frutas. NOTA 10 para localização do hotel!! Fomos ao Costanera, restaurante Giratório e ao Cerro San Cristóbal tudo andando! Perfeito!
Stayed 4 nights in Aug 2017
Estimado Sr. Derek Muchas gracias por contestar la encuesta atravez de Expedia Nos encanta cuando nuestros huespedes se van contentos con nuestras atenciones y nos alienta a seguir perfeccionando nuestro servicio. Juan De la Vega V.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Muchas gracias por su calificacion para nuestro hotel Nos anima a seguir perfeccionando nuestro servicio a los huespedes. Esperamos tenerlo nuevamente con nosotros. Juan De la Vega V.-

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente muy buena atención nos sentimos como en casa, super cordiales para recomendar
Stayed 4 nights in Jun 2017

6/10 Okay

Mario

Disliked: Staff & service, property conditions & facilities, room comfort
Não recomendo
Hotel velho, precisando urgente de uma reforma. Tivemos dificuldades em nossa reserva, que não respeitou o fato de estarmos com nossa filha. No processo de reserva especifiquei que procurava hoteis/quartos para 3 pessoas (2 adultos e 1 criança), mas o atendente queria nos obrigar a dormir em 3 pessoas em uma cama de casal, ou teríamos que pagar 100 DÓLARES POR DIA POR UM BERÇO ADICIONAL!!! Uma roubo e verdadeiro acinte isso... Após eu muito reclamar, entraram em contato com o Expedia que ficou a nosso favor, e nos remanejaram após a segunda diária para um quarto conjugado com cama extra sem custo, mas cobraram a primeira diária de um berço no valor de 100 DÓLARES!!! Paguei para não me aborrecer mais do que já havia me aborrecido... Café da manhã fraquissimo com pouquíssimas opções...

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al llegar el hotel no tenía la confirmación de la reserva, pero mostraron disposición para resolver la situación

10/10 Excellent

hector josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sencillo pero comodo Hotel
Un hotel sencillo pero acogedor, la experiencia de estar como en casa parece se puede sentir en el hotel. Su servicio es bueno el internet es bueno las habitaciones son pequeñas y muy sencillas pero te sientes cómodo en ellas. Mi estadía fue mejor de lo que esperaba. Muy cerca del costanera mall y de bella vista por lo que puedes tener diferentes opciones para salir y pasear

6/10 Okay

Eduardo

Opção boa se não encontrar preços melhores.
O Hotel é bom, porém o isolamento acustico é falho e a cama fazia rangido de molas. A localização não é das melhores, porém não é de todo ruim.