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Reviews of Hotel Nuevo Astur

3 out of 5
Hotel Nuevo Astur
Gondar, 38, Villalonga, Sanxenxo, Pontevedra

Reviews

6.4
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.0/10

Cleanliness

5.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Danny

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
so this property charges per person not per room. i got a double room for me and my wife and my 11 year old and got 2 beds in the room since we were from a different country they tried to charge us for my 11 year old. i refused to pay and said to refund me my money and until now they have refused to refund me they are scam artists especially if you’re not from Spain.
Stayed 1 night in Aug 2023

8/10 Good

Andrés

Liked: Property conditions & facilities
Mejorable carácter del personal
Stayed 1 night in Jul 2023

4/10 Poor

Vitor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Roubo
O preço combinado para pensão completa duplicou na hora de pagar. Ainda mais grave ter sido cobrado a mesma tarifa a uma criança de 3 anos .Sou cliente á vários anos deste hotel e nunca algo igual me tinha acontecido. Este hotel tem um serviço excelente , pena ter sucedido isto . Com este acontecimento este hotel acabou de perder 8 clientes.
Stayed 1 night in Dec 2019

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Habitaciones amplias,todo perfecto!!

6/10 Okay

GUIOMAR

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
dos cosas malas
dos cosas malas,el wiifi no lo hay en las habitaciones ni en la piscina,solo en recepcion y salon. otra cosa que nunca nos habia pasado no te dan el mando de la tele de la que llegas,tienes que volverte loco buscandolo por toda la habitacion y leerte una hoja entera de instrucciones para saber que lo tienes que pedir en recepcion cuando lo normal es que te lo den al llegar.

8/10 Good

Cristo Fer

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Jose Ramon

Disliked: Staff & service
Lo peor la atencion del personnal