Premium bedding, down duvets, minibar, in-room safe

Reviews of The Mangrove Resort Hotel Sanya

4.5 out of 5
The Mangrove Resort Hotel Sanya
58 Haitang Bay North Rd, Haitang Bay, Sanya, Hainan

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 1 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

HCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in Mangrove hotel together with my wife for a short holiday. When checking in, we were told that we booked a twin room instead of a double room, but our reservation clearly showed Queen bed. Front Desk Receptionists Freya, William and Jessi immediately somved it and upgraded us a a family suite with 2 floors. We really enjoyed our stay in Mangrove and recommend this hotel for people traveling to Sanya.
Stayed 1 night in Apr 2019
Response from Hazel on 22 Apr,2019
Dear guest, thank you for your kind comment for Freya, William and Jessi, your kindness is much appreciated towards your staff. We hope you have enjoyed your stay at The Mangrove Sanya and hope to see you again here.