- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
now festival spot
Lovely stay in Odori Park steps away from the snow festival. The service was wonderful - the front desk managers graciously helped us make dinner reservations and called our next hotel for us to confirm. They even brought our bags to our room as we arrived early before check-in. The room was sparkling clean, the bed was incredibly comfortable, and the deep soaking tub was a nice touch after a day out in the cold. The room has enough chargers for what you would need for 2 people. The desk area is perfectly adequate. The only minor issue we had was that you can hear absolutely everything going on in the hallway and it's a small hallway from all of the rooms to the elevator. Location was great for what we needed, but it seemed like we had to walk a bit to get to the bus, subway, airport limousine, etc. although it's a lovely space to walk in - even in a blizzard!