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Overview of Cross Hotel Sapporo

Photo gallery

Guest reviews

4.4/5 Excellent
997 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationClock Tower3 min walk
Popular LocationSapporo TV Tower7 min walk
Popular LocationSapporo JR Tower12 min walk
AirportSapporo (CTS-New Chitose)35 min drive

Choose dates to view prices

  • Single Room (Shower Only)

    Room amenities

    • 18 sq m
    • Sleeps 2
    More details
  • Double Room (Shower Only)

    Room amenities

    • 18 sq m
    • Sleeps 3
    More details
  • Superior Double Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    More details
  • Superior Twin Room

    Room amenities

    • 23 sq m
    • Sleeps 4
    More details
  • Triple Room

    Room amenities

    • 35 sq m
    • Sleeps 5
    More details
  • Quadruple Room

    Room amenities

    • 35 sq m
    • Sleeps 6
    More details
  • [CROSS FLOOR] Superior Double Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    More details
  • [CROSS FLOOR] Deluxe Twin Room

    Room amenities

    • 35 sq m
    • Sleeps 4
    More details
  • Run of the House

    Room amenities

    • 23 sq m
    • Sleeps 3
    More details
  • Luxury Twin Room

    Room amenities

    • 28 sq m
    • Sleeps 4
    More details
  • Twin Room (2 Single Beds + Small Sofa Bed)

    Room amenities

    • 28 sq m
    • Sleeps 4
    More details
  • [CROSS FLOOR] Luxury Double Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    More details
  • [CROSS FLOOR] Deluxe Double Room

    Room amenities

    • 35 sq m
    • Sleeps 3
    More details
  • [Newly Renovated] Double Room (Shower Only)

    Room amenities

    • 18 sq m
    • Sleeps 3
    More details
  • [Newly Renovated] Twin Room (Shower Only)

    Room amenities

    • 23 sq m
    • Sleeps 4
    More details
  • [Newly Renovated] Superior Double Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    More details
  • [Newly Renovated] Superior Twin Room

    Room amenities

    • 23 sq m
    • Sleeps 4
    More details
  • [Newly Renovated] Luxury Twin Room

    Room amenities

    • 28 sq m
    • Sleeps 4
    More details
  • [Newly Renovated] Deluxe Twin Room

    Room amenities

    • 35 sq m
    • Sleeps 4
    More details

About this area

Sapporo

Located in Sapporo's Chuo-ku neighbourhood, Cross Hotel Sapporo is in the city centre and near a metro station. Sapporo Tanukikoji Shopping Street and Nijo Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Odori Park and Nakajima Park. Looking to enjoy an event or a game? See what's going on at Sapporo Dome or Makomanai Sekisui Heim Ice Arena. Our guests appreciate the hotel's convenience for public transport: Odori Station is 6 minutes by foot and Nishi-Yon-Chome Stop is 10 minutes.

Visit our Sapporo travel guide
Map
Popular Location

What's nearby

  • Clock Tower - 3 min walk
  • Sapporo TV Tower - 7 min walk
  • Former Hokkaido Government Office Building - 8 min walk
  • Sapporo Factory - 9 min walk
  • Sapporo JR Tower - 12 min walk

Getting around

  • Odori Station - 6 min walk
  • Sapporo Station - 13 min walk
  • Sapporo (CTS-New Chitose) - 35 min drive

Restaurants

  • Where to eat
  • Hache – Serves breakfast, lunch and dinner daily.
  • Meetlounge – Open daily.

About this property

Cross Hotel Sapporo

Romantic Sapporo hotel in Chuo-ku, walk to Sapporo Tanukikoji Shopping Street
This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All rooms are individually decorated and offer free WiFi and free bottled water. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Cross Hotel Sapporo offers 181 forms of accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels.
Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries. This Sapporo hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 1500 per night
Extended parking (surcharge)
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2310 for adults and JPY 1155 for children
1 restaurant
1 bar

Family friendly

Dry-cleaning service
Fridge

Conveniences

Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
Japanese

Spa

Indoor public bath (no mineral springs)
Massages
Outdoor public bath (no mineral springs)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path to lift

More

Designated smoking areas
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Premium bedding

Bathroom

Bidet
Designer toiletries
Hairdryer
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Free bottled water
Fridge

More

In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 2200.0 per stay

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2310 for adults and JPY 1155 for children (approximately)
  • Self-parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 2200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Cross Hotel Sapporo and receive a full refund?
Yes, Cross Hotel Sapporo offers free cancellation on select room rates, because flexibility matters! Please refer to Cross Hotel Sapporo cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for JPY 1500 per night. Extended parking is available for a fee.
What time is check-in at this hotel?
Check-in is from 3:00 PM to 1:00 AM. After-hours check-in is not available.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Located in Chuo-ku, this romantic hotel is within a 5-minute walk of Soseigawa Park and Clock Tower. Sapporo Tanukikoji Shopping Street and Former Hokkaido Government Office Building are also within 10 minutes. Odori Station is 6 minutes by foot and Nishi-Yon-Chome Stop is 10 minutes.

Guest reviews

4.4
Excellent
5 - Excellent
488
4 - Good
415
3 - Okay
71
2 - Mediocre
17
1 - Poor
6
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Delicious breakfast buffet, and the top floor onsen/lounge is out of this world.

Stayed 2 nights in Feb 2020

3/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort

Nice location poor condition rooms

Rooms were very small, even for Japanese standards. The carpet was stained, as were the walls. Apparently the upper level rooms were recently renovated. Ours on the 5th floor was not. I would not stay here again unless I was guaranteed a renovated room.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is good, the suite is spacious, the public bath has outdoor bath. There is free drink at the bar at 4pm. The breakfast is good too!

Stayed 2 nights in Feb 2020