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Hotel Torifito Otaru Canal

4.0 star property
Hotel with a restaurant, steps from Sakaimachi Street

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Photo gallery for Hotel Torifito Otaru Canal

Enjoy dining in this stylish room with a long table and comfortable chairs, surrounded by natural light and a high ceiling.
Relax in a stylish space with a sofa, chairs, and small table, surrounded by a herringbone-patterned floor and brick accent wall.
Experience the stylish lobby with a herringbone-patterned floor, stone accent wall, and cozy seating area.
Enjoy dining in a stylish space with exposed ductwork, pendant lights, and wooden accents.
Enjoy dining in a warm, inviting space with wooden beams and glass panel accents.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Twin Room for 4 People

In-room safe, desk, blackout curtains, soundproofing

Family Twin Room for 4 People

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 5
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Double Room for 1 Person

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room for 1 Person

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style TATAMI Twin Room for 2 People

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Twin Room for 2 People

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 2 People

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Superior Twin Room for 2 People

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese Style TATAMI Superior Twin Room for 3 People

In-room safe, desk, blackout curtains, soundproofing

Japanese Style TATAMI Superior Twin Room for 3 People

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room for 1 Person

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room for 1 Person

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Moderate Twin Room

In-room safe, desk, blackout curtains, soundproofing

Moderate Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room for 2 People

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room for 2 People

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bath and shower
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room for 3 People

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room for 3 People

8.8 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
Separate bath and shower
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room

In-room safe, desk, blackout curtains, soundproofing

Family Twin Room

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Tatami Twin Room

In-room safe, desk, blackout curtains, soundproofing

Tatami Twin Room

  • Sleeps 3
  • 2 Single Futons

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room

In-room safe, desk, blackout curtains, soundproofing

Moderate Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Tatami Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Tatami Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room With Sofabed

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room With Sofabed

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Twin Or Tatami Twin

In-room safe, desk, blackout curtains, soundproofing

Twin Or Tatami Twin

  • Sleeps 2
  • 2 Single Beds OR 2 Single Futons

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
1-5-7, Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Sakaimachi Street - 1 min walk - 0.0 km
  • Otaru Canal - 2 min walk - 0.2 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 1.7 km
  • Otaru Aquarium - 6 min drive - 5.5 km

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo (OKD-Okadama) - 48 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬5 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪澤崎水産海鮮食堂 - ‬3 min walk
  • ‪麻ほろ - ‬3 min walk
  • ‪北海あぶりやき運河倉庫 - ‬6 min walk

About this property

Hotel Torifito Otaru Canal

Upscale hotel near Otaru Canal
Located close to Sakaimachi Street and Otaru Music Box Museum, Hotel Torifito Otaru Canal provides an indoor public bath (no minerals), dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • A vending machine, luggage storage and a front desk safe
  • A reception hall, multilingual staff and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 128 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • Fridges, electric kettles and heating

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 3,000 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 3000 for children
  • Uncovered self-parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HOTEL TORIFITO CANAL
TORIFITO OTARU CANAL
TORIFITO CANAL
Hotel Torifito Otaru Canal Hokkaido
Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel
Hotel Torifito Otaru Canal Otaru
Hotel Torifito Otaru Canal Hotel Otaru

Frequently asked questions

Is Hotel Torifito Otaru Canal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Torifito Otaru Canal?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Hotel Torifito Otaru Canal?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Torifito Otaru Canal?

Checkout is at 11 AM.

Where is Hotel Torifito Otaru Canal located?

Located in the heart of Otaru, this hotel is within a 5-minute walk of Sakaimachi Street and Otaru Canal. Otaru Music Box Museum and Shin Nihonkai Ferry are also within 2 mi (3 km). Otaru Station is 8 minutes by foot and Minami-Otaru Station is 19 minutes.

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Hotel Torifito Otaru Canal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vi

Liked: Cleanliness, amenities
Comfortable stay for family of three. Staff are very nice and hotel was clean. I like the location as well, very close to the Canal and shops.
Stayed 2 nights in Jun 2025

10/10 Excellent

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a great time to spend a night in Otaru, the hotel staff are nice and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Chia Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very good for family
Stayed 1 night in Apr 2025

8/10 Good

Miyako

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Otaru Canal Street visit. Room size was adequate.
Stayed 1 night in Jun 2025

10/10 Excellent

IN HA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Siew Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, comfort & with onsen provided. Excellence experience during my stay. Thank you very much!!!
Stayed 2 nights in May 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, nice onsen. I couldn’t ask more from a hotel!
Stayed 2 nights in Feb 2025

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, functional and clean room, hotel looks modern and new
Stayed 2 nights in Feb 2025

8/10 Good

Jey

Liked: Cleanliness, staff & service, property conditions & facilities
Love the vibe from theby the
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
very comfortable, airport bus stops at the Hotel Lobby, walking distance to the ferry
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, organised and wonderfully helpful staff, easy access when using public transport and booked transport to ski .
Stayed 7 nights in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was on the 2nd floor, i kept hearing some noise from the 1st floor, sounds like a door is keep opening and closing. The staff was great, my son left a backpack in the room, the staff email me and hold the bag for us. Thank you for your help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Otaru & the Torifito

Clean and spacious room! The hotel was in an ideal location and within great proximity of the train station, post office, museums, the canal, bus depot, restaurants and shopping. Enjoyed their breakfast buffet with many options as well.
Stayed 2 nights in Feb 2025

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and roomy. The service was acceptable. Not rude, just business-like. Past stays in Japan left me very happy with friendly service.
Stayed 2 nights in Apr 2025

8/10 Good

Suknirun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within walking distance to the canal, Otaru Station, dining options and the main shopping street. Breakfast is a great selection of local specialties. Staff are attentive and professional.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sunisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

Norris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and great sento downstairs. Enjoyed the modern style and clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Spacious

Good value, pleasant service, great location and spacious room.
Stayed 1 night in Dec 2024

8/10 Good

BEE CHOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very near the Otaru cancel. There is onsen, even though is the simple one, but it is good enough.
Stayed 2 nights in Jan 2025

10/10 Excellent

Makoto

This is not the first time we stayed at this hotel, but the location, the customer service attitude of the staffs of this hotel are very good! We want to come back and stay at this hotel again.
Stayed 1 night in Oct 2024

10/10 Excellent

Pailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choices

Convenient near Otaru Canal, great breakfast, Japanese Style mix with American, has croissants bread, waffles and others was enough for the morning. Always rebook this hotel in winter season for a ski vacation trip.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynn

Liked: Staff & service, amenities, property conditions & facilities
We only stayed in Otaru for one night, but we would definitely stay here again. Hotel staff was friendly and accommodating. We got there early so they held our luggage for us and delivered it to our room while we were out. They even gave us umbrellas to use when they realized we didn’t have one. There is a Family Mart, shops, and places to eat within walking distance of the hotel. Bonus, they also have 2 washer/dryer machines and an ice machine on the second floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

2nd stay in this hotel. Last year stayed in the tatami room and this year stayed in the normal room. It is a smoke free hotel but they do have a designated smoking room at ground floor. Walking distance from JR station and canal.
Stayed 2 nights in Dec 2024