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In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi

Guest reviews

4.5/5 Wonderful
462 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Parking Available
  • Laundry

Map

Explore the area

Popular LocationOtaru Canal2 min walk
Popular LocationOtaru City General Museum Ungakan4 min walk
Popular LocationSuitengu12 min walk
AirportSapporo (OKD-Okadama)33 min drive

Choose dates to view prices

  • TATAMI Twin Room for 3 People

    4.2/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsTATAMI Twin Room for 3 People
  • TATAMI Twin Room for 2 People

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsTATAMI Twin Room for 2 People
  • TATAMI Superior Twin Room for 2 People

    Room amenities

    • Sleeps 3
    More detailsTATAMI Superior Twin Room for 2 People
  • TATAMI Superior Twin Room for 3 People

    Room amenities

    • Sleeps 4
    More detailsTATAMI Superior Twin Room for 3 People
  • Standard Twin Room (Single Use)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 1
    More detailsStandard Twin Room (Single Use)
  • Standard Twin Room

    4.6/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsStandard Twin Room
  • Moderate Twin Room

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsModerate Twin Room
  • Superior Twin Room for 2 People

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsSuperior Twin Room for 2 People
  • Superior Twin Room for 3 People

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsSuperior Twin Room for 3 People
  • Deluxe Twin Room

    Room amenities

    • Sleeps 3
    More detailsDeluxe Twin Room
  • Standard Double Room

    4.9/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsStandard Double Room
  • Family Twin Room for 4 People

    5/5 guest room rating

    Room amenities

    • Sleeps 5
    More detailsFamily Twin Room for 4 People
  • Standard Double Room (Single Use)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Double Room (Single Use)

About this area

Otaru

Located in Otaru, HOTEL TORIFITO OTARU CANAL is in the city centre. Otaru City Art Museum and Otaru City General Museum Ungakan are cultural highlights, and some of the area's activities can be experienced at Kokusai Ski Resort and Kiroro Resort. Otaru Kihinkan and Otaru Aquarium are also worth visiting. Our guests love the hotel's location for the sightseeing.

Visit our Otaru travel guide
Map
Popular Location

What's nearby

  • Otaru Canal - 2 min walk
  • Otaru City General Museum Ungakan - 4 min walk
  • Suitengu - 12 min walk
  • Otaru Music Box Museum - 14 min walk
  • Tomioka Catholic Church - 16 min walk

Getting around

  • Teine Station - 21 min drive
  • Sapporo (OKD-Okadama) - 33 min drive

About this property

HOTEL TORIFITO OTARU CANAL

3-star hotel, walk to Otaru Canal
This smoke-free hotel features a restaurant, self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. All 128 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and flat-screen TVs. Other amenities available to guests include hairdryers, safes and phones.
HOTEL TORIFITO OTARU CANAL offers 128 forms of accommodation with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 1500 per night
Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1800.00 for adults and JPY 900 for children
1 restaurant

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Front-desk safe
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken

Japanese

Spa

Indoor public bath (no mineral springs)
Separate men/women areas in public bath

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Climate control (heating)

Bathroom

Electronic bidet
Free toiletries
Hairdryer
Towels

Entertainment

Flat-screen TV

Food and drink

Electric kettle
Fridge

More

Desk
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Additional fees of JPY 900 per child, per day apply and are collected at the property. Breakfast is free for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1800.00 for adults and JPY 900 for children (approximately)
  • Self-parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at HOTEL TORIFITO OTARU CANAL and receive a full refund?
Yes, HOTEL TORIFITO OTARU CANAL offers free cancellation on select room rates, because flexibility matters! Please refer to HOTEL TORIFITO OTARU CANAL cancellation policy on our site for more details about any exclusions or requirements.
Is HOTEL TORIFITO OTARU CANAL pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for JPY 1500 per night. Limited spots are available.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Located in the heart of Otaru, this hotel is steps away from Sakaimachi Street and Otaru Canal. Otaru City Art Museum and Otaru City General Museum Ungakan are also within 5 minutes.

Guest reviews

Overall score and ratings for HOTEL TORIFITO OTARU CANAL

4.5
Wonderful
5 - Excellent
275
4 - Good
152
3 - Okay
23
2 - Mediocre
11
1 - Poor
1
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Service from staff, near to Otaru Canal.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is close to the city street. And the room is newly renew

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and comfortable. Staff polite and helpful. Location is great, short walk to JR station and close to Otaru Canal. The only problem is the pillow. Feels like sleeping on a bag of beans. 2 nights and my neck muscles were strained.

Stayed 2 nights in Feb 2020

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

1 prc male staff in specs was quite rude. rejected us for parking & did not direct us where to unload our luggage. he did not even pretend to offer help. other than that, hotel was very clean and nice, close to the main street and canal. even if the carpark within the hotel was full, there are 2 nearby carparks.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020