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Overview of HOTEL TORIFITO OTARU CANAL

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In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Parking Available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationOtaru Canal2 min walk
    Popular LocationOtaru City Art Museum3 min walk
    Popular LocationOtaru City General Museum Ungakan4 min walk
    AirportSapporo (OKD-Okadama)33 min drive

Choose dates to view prices

  • Standard Double Room

    4.9/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsStandard Double Room
  • Deluxe Twin Room

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Twin Room
  • Superior Twin Room for 3 People

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Single Beds
    More detailsSuperior Twin Room for 3 People
  • Standard Double Room (Single Use)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room (Single Use)
  • Family Twin Room for 4 People

    5/5 guest room rating

    Room amenities

    • Sleeps 5
    • 2 Single Beds and 1 Single Bunk Bed
    More detailsFamily Twin Room for 4 People
  • TATAMI Superior Twin Room for 3 People

    Room amenities

    • Sleeps 4
    • 2 Single Beds
    More detailsTATAMI Superior Twin Room for 3 People
  • TATAMI Superior Twin Room for 2 People

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More detailsTATAMI Superior Twin Room for 2 People
  • TATAMI Twin Room for 2 People

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsTATAMI Twin Room for 2 People
  • TATAMI Twin Room for 3 People

    4.3/5 guest room rating

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More detailsTATAMI Twin Room for 3 People
  • Superior Twin Room for 2 People

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Twin Room for 2 People
  • Moderate Twin Room

    4.5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More detailsModerate Twin Room
  • Standard Twin Room

    4.7/5 guest room rating

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More detailsStandard Twin Room
  • Standard Twin Room (Single Use)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 1
    • 2 Single Beds
    More detailsStandard Twin Room (Single Use)

About this area

Otaru

Located in Otaru, HOTEL TORIFITO OTARU CANAL is in the city centre. Otaru City Art Museum and Otaru Music Box Museum are cultural highlights, and some of the area's activities can be experienced at Kokusai Ski Resort and Kiroro Resort. Otaru Kihinkan and Otaru Aquarium are also worth visiting. Guests love the hotel's location for the sightseeing.
Visit our Otaru travel guide
Popular Location

What's nearby

  • Otaru Canal - 2 min walk
  • Otaru City Art Museum - 3 min walk
  • Otaru City General Museum Ungakan - 4 min walk
  • Suitengu - 12 min walk
  • Ironaifuto Park - 12 min walk

Getting around

  • Teine Station - 21 min drive
  • AirportSapporo (CTS-New Chitose) - 64 min drive

About this property

HOTEL TORIFITO OTARU CANAL

3-star hotel, walk to Otaru Canal
This smoke-free hotel features a restaurant, self parking and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. All 128 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and flat-screen TVs. Other amenities available to guests include hairdryers, safes and phones.
HOTEL TORIFITO OTARU CANAL offers 128 forms of accommodation with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per night)
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1800.00 for adults and JPY 900 for children
  • 1 restaurant

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese

Spa

  • Indoor public bath (no mineral springs)
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is included for children age 5 and younger.
Beds are provided based on the number of adults in the reservation. Extra bedding for children age 12 and younger is available on request; the extra bed fee amount is equal to the adult room rate, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1800.00 for adults and JPY 900 for children (approximately)
  • Self-parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

HOTEL TORIFITO CANAL
TORIFITO OTARU CANAL
TORIFITO CANAL
Hotel Torifito Otaru Canal Hokkaido
Torifito Otaru Canal Otaru
HOTEL TORIFITO OTARU CANAL Hotel
HOTEL TORIFITO OTARU CANAL Otaru
HOTEL TORIFITO OTARU CANAL Hotel Otaru

Frequently asked questions

Can I cancel my reservation for free at HOTEL TORIFITO OTARU CANAL and receive a full refund?
Yes, HOTEL TORIFITO OTARU CANAL offers free cancellation on select room rates, because flexibility matters! Please refer to HOTEL TORIFITO OTARU CANAL cancellation policy on our site for more details about any exclusions or requirements.
Is HOTEL TORIFITO OTARU CANAL pet-friendly?
No, pets are not allowed at this property.
How much is parking at HOTEL TORIFITO OTARU CANAL?
Self-parking is available for JPY 1500 per night. Limited spots are available.
What time is check-in at HOTEL TORIFITO OTARU CANAL?
Check-in is from 3:00 PM - anytime.
What time is check-out at HOTEL TORIFITO OTARU CANAL?
Checkout is at 11 AM.
Where is HOTEL TORIFITO OTARU CANAL located?
Located in the heart of Otaru, this hotel is steps away from Sakaimachi Street and Otaru Canal. Otaru City Art Museum and Otaru City General Museum Ungakan are also within 5 minutes.
4.5
Wonderful
5 - Excellent
299
4 - Good
159
3 - Okay
26
2 - Poor
11
1 - Terrible
1

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service from staff, near to Otaru Canal.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the city street. And the room is newly renew
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Staff polite and helpful. Location is great, short walk to JR station and close to Otaru Canal. The only problem is the pillow. Feels like sleeping on a bag of beans. 2 nights and my neck muscles were strained.
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
1 prc male staff in specs was quite rude. rejected us for parking & did not direct us where to unload our luggage. he did not even pretend to offer help. other than that, hotel was very clean and nice, close to the main street and canal. even if the carpark within the hotel was full, there are 2 nearby carparks.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

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