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Down duvet, memory foam beds, desk, blackout curtains
Down duvet, memory foam beds, desk, blackout curtains
Down duvet, memory foam beds, desk, blackout curtains
Down duvet, memory foam beds, desk, blackout curtains

Guest reviews

4.0 out of 5 Very good
686 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Laundry

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

Explore the area

Popular LocationFormer Hokkaido Government Office Building8 min walk
Popular LocationClock Tower10 min walk
Popular LocationSapporo JR Tower15 min walk
AirportSapporo (CTS-New Chitose)35 min drive

Choose dates to view prices

  • Semi-double Room, Non Smoking

    4/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsSemi-double Room, Non Smoking
  • Standard Single Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    More detailsStandard Single Room, Non Smoking
  • Triple Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 5
    More detailsTriple Room, Non Smoking
  • Standard Twin Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 19 sq m
    • Sleeps 4
    More detailsStandard Twin Room, Non Smoking
  • Single Room, Women only, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    More detailsSingle Room, Women only, Non Smoking
  • Twin Room, Women only, Non Smoking

    Room amenities

    • 19 sq m
    • Sleeps 2
    More detailsTwin Room, Women only, Non Smoking
  • Triple Room, Women only, Non Smoking

    Room amenities

    • 22 sq m
    • Sleeps 3
    More detailsTriple Room, Women only, Non Smoking
  • Comfort Single Room, Non Smoking

    Room amenities

    • 15 sq m
    • Sleeps 1
    More detailsComfort Single Room, Non Smoking
  • Comfort Single Room, Smoking

    Room amenities

    • 15 sq m
    • Sleeps 1
    More detailsComfort Single Room, Smoking
  • Comfort Semi Double Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsComfort Semi Double Room, Non Smoking
  • Comfort Semi Double Room, Smoking

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsComfort Semi Double Room, Smoking
  • Standard Compact Twin Room, Non-Smoking

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsStandard Compact Twin Room, Non-Smoking

About this area

Sapporo

Located in Chuo-ku neighbourhood, Hotel Gracery Sapporo is connected to a shopping centre. Sapporo JR Tower and Former Hokkaido Government Office Building are notable landmarks, and travellers looking to shop may want to visit Sapporo Tanukikoji Shopping Street and Nijo Market. Looking to enjoy an event or a game? See what's going on at Sapporo Dome or Makomanai Sekisui Heim Ice Arena. Spend some time exploring the area's activities, including a ski shuttle and skiing. Our guests appreciate the hotel's convenience for public transport: Nishi-Yon-Chome Stop is 12 minutes by foot and Odori Station is 12 minutes.

Visit our Sapporo travel guide
Map
Popular Location

What's nearby

  • Former Hokkaido Government Office Building - 8 min walk
  • Clock Tower - 10 min walk
  • Odori Park - 12 min walk
  • Sapporo TV Tower - 14 min walk
  • Sapporo JR Tower - 15 min walk

Getting around

  • Nishi-Yon-Chome Stop - 12 min walk
  • Sapporo Station - 16 min walk
  • Sapporo (CTS-New Chitose) - 35 min drive

Restaurants

  • Where to eat
  • BONSALUTE CAFE โ€“ Serves breakfast and lunch.

About this property

Hotel Gracery Sapporo

Central hotel connected to a shopping centre in Sapporo with restaurant
A restaurant, coffee/tea in a common area and a business centre are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 440 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences such as fridges and coffee makers. Guests will also find memory foam, MP3 docking stations and down duvets.
Hotel Gracery Sapporo offers 440 forms of air-conditioned accommodation with MP3 docking stations and complimentary bottles of water. Memory foam beds feature down comforters. 26-inch Flat-screen televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Parking height restrictions apply
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily: JPY 1900 per person
  • 1 restaurant
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Linens
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Phone
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1080.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1900 per person (approximately)
  • Crib (infant bed) fee: JPY 1080.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60ยฐC/140ยฐF
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-out is available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Hotel Gracery Sapporo and receive a full refund?
Yes, Hotel Gracery Sapporo offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Gracery Sapporo cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at Hotel Gracery Sapporo?
Checkout is at 11 AM.
Where is Hotel Gracery Sapporo located?
Located in Chuo-ku, this hotel is steps away from Daimaru Sapporo and Sapporo JR Tower. Former Hokkaido Government Office Building and Clock Tower are also within 10 minutes. Nishi-Yon-Chome Stop is 12 minutes by foot and Odori Station is 12 minutes.

Guest reviews

Overall score and ratings for Hotel Gracery Sapporo

4.0
Very good
686 reviews
5 - Excellent
214
4 - Good
323
3 - Okay
113
2 - Mediocre
28
1 - Poor
8
4.2
Cleanliness
4.1
Service and Staff
4.3
Amenities
4.0
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020
2.0 out of 5 Poor
  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Reception staff is helpful, but room facilities are aged and not work properly, Quiet disappointed.

Stayed 1 night in Feb 2020
3.0 out of 5 Okay
  • Liked: Staff & service
  • Disliked: Property conditions & facilities, room comfort

The room is bit small and the bed is too small, compare to the Gracery Hotel in Tokyo, itโ€™s quite a big different ๐Ÿ˜”

Stayed 1 night in Jan 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2019