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Hotel Gracery Sapporo

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Down duvets, memory-foam beds, desk, blackout curtains
Down duvets, memory-foam beds, desk, blackout curtains
Down duvets, memory-foam beds, desk, blackout curtains
Down duvets, memory-foam beds, desk, blackout curtains

Overview of Hotel Gracery Sapporo

Hotel Gracery Sapporo

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationOdori Park9 min walk
  • Popular LocationTanukikoji Shopping Street13 min walk
  • Popular LocationSapporo JR Tower14 min walk
  • AirportSapporo (CTS-New Chitose)35 min drive

Choose dates to view prices

About this area

Sapporo

Located in Chuo-ku neighbourhood, Hotel Gracery Sapporo is connected to a shopping centre. Former Hokkaido Government Office Building and Sapporo Clock Tower are notable landmarks, and travellers looking to shop may want to visit Sapporo JR Tower and Tanukikoji Shopping Street. Check out an event or a game at Sapporo Dome, and consider making time for Makomanai Sekisui Heim Ice Arena, a top attraction not to be missed. Spend some time exploring the area's activities, including skiing and a ski shuttle. Guests love the hotel's convenience for public transportation: Nishi-Yon-Chome Stop is 12 minutes on foot and Odori Station is 12 minutes.
Popular Location

What's nearby

  • Former Hokkaido Government Office Building - 8 min walk
  • Hokkaido Ainu Centre - 8 min walk
  • Odori Park - 9 min walk
  • Tanukikoji Shopping Street - 13 min walk
  • Sapporo JR Tower - 14 min walk

Getting around

  • Nishi-Yon-Chome Stop - 12 min walk
  • Sapporo Station - 16 min walk
  • New Chitose Airport (CTS) - 35 min drive

About this property

Hotel Gracery Sapporo

Central hotel connected to a shopping centre in Sapporo with 24-hour front desk
Along with dry cleaning, this hotel has a 24-hour front desk and free newspapers. WiFi in public areas is free. Additionally, multilingual staff, gift shops/newsstands and a front desk safe are on-site. All 440 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences such as fridges and coffee makers. Guests will also find memory foam beds, MP3 docking stations and down duvets.
Hotel Gracery Sapporo offers 440 forms of air-conditioned accommodation with MP3 docking stations and complimentary bottles of water. Memory foam beds feature down comforters. 26-inch Flat-screen televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Sapporo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Food and drink

  • Japanese breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 1650 per person

Family friendly

  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Memory-foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1080.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for Japanese breakfast: JPY 1650 per person (approximately)
  • Crib (infant bed) fee: JPY 1080.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Gracery
Gracery Hotel
Gracery Hotel Sapporo
Gracery Sapporo
Gracery Sapporo Hotel
Hotel Gracery
Hotel Gracery Sapporo
Sapporo Gracery Hotel
Sapporo Hotel Gracery
Hotel Gracery Sapporo Hotel
Hotel Gracery Sapporo Sapporo
Hotel Gracery Sapporo Hotel Sapporo

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 229 out of 716 reviews
5 - Excellent 32%
Rating 4 - Good. 332 out of 716 reviews
4 - Good 46%
Rating 3 - Okay. 118 out of 716 reviews
3 - Okay 16%
Rating 2 - Poor. 28 out of 716 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 716 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

4.3/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff attitude were terribly poor. Unwilling to help at all.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Reception staff is helpful, but room facilities are aged and not work properly, Quiet disappointed.
Stayed 1 night in Feb 2020

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room is bit small and the bed is too small, compare to the Gracery Hotel in Tokyo, it’s quite a big different 😔
Stayed 1 night in Jan 2020